BetAmerica online casino review
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BetAmerica casino US is part of Churchill Downs Incorporated. Founded in 2019, this online gaming site is affiliated with the Golden Nugget chain of resorts and casinos.
While its on-site promotions are virtually non-existent except for a minor few, the site offers 436 real money slots and games, which include 14 live casino tables.
BetAmerica has developed a mobile app exclusively for Android users. While this pushes iOS users to the side, the site is fully optimized to work on any device via a browser.
Payment methods include well-known names like Visa and PayPal, and there are no additional fees when banking at BetAmerica. Withdrawing is a bit more complicated, as the available methods are somewhat limited.
While there are several customer support options, the actual service is on the low side.
We’ve rated each section individually. Keep reading to learn about the good, the bad, and the ugly of BetAmerica casino.
Pros and cons
- Advanced game filters
- Slot of the Week raffle
- Well-known deposit methods
- Limited bonuses and promotions
- Few withdrawal methods
- Mobile app only for Android
General ratings
General info
| Launch date | 2019 |
| Company behind | Churchill Downs Incorporated |
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Editor’s note
Disclaimer! This review is based on the New Jersey BetAmerica casino online product.
Our final expert verdict
While BetAmerica casino has a wider selection of games than the average online casino in the US, we wouldn’t really recommend its other services.
Starting with the bonuses, there’s only a welcome bonus available for casino players – and you need to deposit quite a bit to receive the total amount. You will be able to win cash rewards with the Slot of the Week raffle, though.
There are plenty of ways to deposit, but withdrawing is a bit more difficult – not really what you want to hear when playing at online gambling sites. Having said that, there are no limits, so you can decide to withdraw everything from your cashier and never look back.
As far as customer support goes, it’s virtually non-existent. You’ll be lucky to get through to an agent via live chat, and most emails go unanswered.
Navigation, though, is quite positive at BetAmerica casino. You have plenty of filters to help you choose from the 400+ real money slots and games. There’s a live casino lobby too. For the sports fans, you’ve also got dedicated pages for sports, horse racing, and freeplay.
You can access the site from any device, although not all games are available on mobiles and tablets. For Android users, you can also download the dedicated app. If you opt for mobile play, you’ll be able to claim mobile-specific bonuses for sports.
Our final verdict? You’re better off signing up to Golden Nugget online casino. At the end of the day, BetAmerica is affiliated with the land-based establishment, so you’ll get a much better version of the site.
BetAmerica casino bonuses: 25% up to $500
BetAmerica casino rewards your first deposit with a deposit match of 25% up to $500 when using the code PLAY500.
The wagering requirement for this bonus is 10x on both the deposit and bonus funds.
Bonus facts
| Category | Details |
|---|---|
| Welcome bonus | 25% up to $500 |
| Wagering requirement | 10x |
| Bonus code | PLAY500 |
| No deposit bonus | Yes |
| Deposit bonus | Yes |
| VIP offers | No |
| Other bonuses | Prize draw |
As far as promotions go, there isn’t much going on at BetAmerica casino, and what is there is pretty hard to find. Nonetheless, we’ve listed what we were able to find:
- Slot of the Week Raffle
- Mobile-specific Sports Bonuses (such as free bets)
To claim the on-site casino promotions, you’ll need to input the relevant code – so remember to check the promotions’ terms beforehand. They also come with their own unique wagering requirements.
Bonus rating
- Deposit match as a welcome bonus
- Weekly raffles
- Mobile-specific bonuses
- No casino bonuses for existing players
- No free spins offered
The $500 welcome bonus looks attractive – until you see the 25% match. That’s quite a lot to commit to as a first deposit. The good thing, though, is that the wagering requirements are set at a low 10x. Our online casino reviews often point out that matches of 100% are far more common, even if wagering requirements are often above 15x.
If you’re a sports fan, you’ll be able to claim a few free bets here and there (oh, did I mention that it’s only on mobile?), but if you prefer casino games, I’m afraid that’s pretty much it as far as bonuses go.
BetAmerica casino does run a weekly raffle on their chosen slot of the week. There are 20 prizes up for grabs, the first of which is $500 in cash.
If you enjoy playing with extra cash and free spins, I’d suggest you check out other online gambling sites like Virgin Casino and BetMGM.
Additional bonus details
Slot of the Week prize draw
You’ll have the chance to win a cash prize each week at BetAmerica. The casino will give you one ticket for every $25 you wager on the selected slot between 10:00 ET on Monday and 11:59 pm on Sunday of the same week. A prize pool of $1,500 is split between 20 winners the following Monday.
Sports mobile offers
If you access BetAmerica casino from your smartphone, you’ll be able to claim mobile-specific bonuses. However, these are sports-related, so you won’t be able to play in the casino with them.
Games: 436 slots, table games, and live casino titles
You’ll find approximately 436 real money slots and games at BetAmerica, which is around the average number at online casinos in the US.
The catalog consists of roughly 376 slots, 28 of which are jackpots, 14 live casino games, and 25 table games.
Game categories include video slots, blackjack, roulette, video poker, and baccarat.
Games facts
| Category | Details |
|---|---|
| Expert’s pick | Cleopatra |
| Slots | 376 |
| Popular slot | Cleopatra, Temple of Fire, Wheel of Fortune, Triple Extreme Spin, Star Watch Fire, 88 Fortunes |
| Jackpots | 28 |
| Top jackpot | Imperial Riches |
| Table games | 25 |
| Popular table game | Multihand Blackjack, Perfect Pairs, 21 + 3 |
| Live games | 14 |
| Popular live game | Unlimited 21, Blackjack Auto Split |
| Average RTP | M/A |
| Demo-play availability | Yes |
BetAmerica online casino offers no bespoke games.
There are a few game theme filters like ‘Around the World’, ‘Cute’, and ‘Fantasy’ at BetAmerica casino. The RTP of the games is pretty standard, but it’s always a good idea to check them individually if you’re looking specifically for higher RTP percentages.
Besides via game theme, you can also filter through the games by selecting the feature you’d like the slot to have. Options include free spins, wheel bonus, volatility, wilds, and bonus features.
A nice thing about the slots at BetAmerica casino is that you can try them all out in demo mode. You’ll need to be logged in on desktop to preview the live casino games, though.
Games rating
- Variety of game themes.
- Advanced filters
- Demo mode available
- Live casino only on desktop
Navigation is quite intuitive at BetAmerica online casino. The menus are clear and self-explanatory. You’ve got your basic search function and other filters. Choose your games based on their features, provider, or theme.
There’s a healthy selection of over 400 games, though it’s a shame that not all of those are available on mobile, especially the live casino lobby. I want to be able to play live blackjack and roulette while waiting for the bus if I want to.
As for the jackpots, 28 is a relatively high number when compared to other casinos like Tropicana, which only has 2. Titles like Imperial Riches make them that much more attractive.
The slot games are all available in demo mode, but you’ll need to be logged in to watch the live casino streams, which, although is quite normal, I think sucks.
Overall, the game selection is ok – I’ve seen worse. But it could do with some improvements, especially in the live casino.
Additional games details
BetAmerica Casino slot games and jackpots
BetAmerica casino houses approximately 436 real money games. Give or take, these include 376 video slots and 28 jackpot games. These are powered by popular providers like Nextgen Gaming, IGT, and NetEnt.
There’s plenty of variety when it comes to features and game themes. You can filter through these to the left of the lobby.
Each video slot enjoys its own unique features. These could include free spins, bonus rounds, wilds, expanding symbols, mystery symbols, and more.
We’ve compiled a table with some of our BetAmerica casino slot game recommendations:
| Slot | Game studio | Theoretical RTP | Volatility | Max Payout |
|---|---|---|---|---|
| Cleopatra | IGT | 95.70% | Medium | $10,000 |
| Starburst | NetEnt | 96.09% | Low | $5,000 |
| 88 Fortunes | Shuffle Master | 96.00% | High | $88,000 |
| Irish Eyes | NextGen Gaming | 95.10% | Medium | $62,500,000 |
| Astro Cat | Lightning Box Games | 96.46% | Low | $10,000 |
While RTP depends on the slot you’re playing, most play around the average of 96.00%. Check the games’ paytables to find the ones with higher RTP percentages if you prefer. Most of the BetAmerica slot games are popular among online gamblers in the US.
BetAmerica Casino table games
The BetAmerica table game catalog showcases approximately 25 table games, including blackjack, roulette, and video poker.
When it comes to RTP, the games offered are pretty standard, with blackjack circling 99% RTP and roulette 97%.
Here are some of our top picks at the BetAmerica online casino:
| Title | Game studio | Theoretical RTP | Min. Bet | Max Payout |
|---|---|---|---|---|
| American Roulette | NetEnt | 94.74% | 0.10 | $3,600 |
| Perfect Pairs and 21+3 Blackjack Free | IGT | 9.38% | $1 | 3:2 |
BetAmerica Casino live casino
You’ll find 14 different live casino tables at BetAmerica casino. Our review revealed that these include 8 blackjack, 3 roulette, 1 baccarat, and 2 poker tables. They’re all streamed in full HD quality but are only available on desktop.
Other types of games at BetAmerica casino
BetAmerica casino also offers a sportsbook with 12 different sport categories, a dedicated horse racing page, and a freeplay section.
Software: eight software providers at BetAmerica casino
You can play games by eight different software providers at BetAmerica casino. Our reviewers discovered names like NetEnt and Ezugi. The number is relatively low when compared to those of casinos like Golden Nugget, which offers games by 25 providers.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | NetEnt |
| Number of software providers | 8 |
| Live providers | 1 |
| Most popular live software | Ezugi |
| Bespoke software | No |
| Download required? | No |
The other software providers available at BetAmerica casino include IGT, Konami, Lightning Box Games, Bally, Nextgen Gaming, and Shuffle Master.
While the number of providers may be low, there are plenty of game themes within the BetAmerica casino lobby. Many of them are available on all devices via a browser or the Android mobile app.
Software rating
- Popular providers like NextGen and NetEnt
- Plenty of different game themes
- Limited software providers
When it comes to the number of software providers, BetAmerica casino doesn’t compare to casinos like bet365, which has approximately 20 game providers. However, the site does have popular games like the best NetEnt slots within its portfolio.
A huge downside of the software providers is that Ezugi isn’t available on mobile, which means you can’t play live casino games if you’re using the BetAmerica casino app or accessing the site from a mobile device.
Having said that, there are just over 250 games available on mobile, so there’s plenty to keep me busy.
Payments: nine ways to deposit and withdraw at BetAmerica casino
There are nine available deposit methods at BetAmerica casino: Visa, Mastercard, PayPal, ACH e-Check, Online Banking, PayNearMe, Play+, Neteller, and Skrill.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 9 |
| Popular payment | PayPal |
| Minimum deposit | $10 |
| Maximum deposit | Depends on payment method |
| Average deposit time | Instant |
| Minimum withdrawal | $10 |
| Maximum withdrawal | Depends on payment method |
| Average withdrawal time | Up to 5 days |
| Deposit fees | None |
| Withdrawal fees | None |
Betamerica is one of the many US casinos that accept PayPal. While you can use all the available payment methods for depositing, you won’t be able to use them all to withdraw your funds.
You can withdraw using e-Cash, Neteller, and checks. There’s also the option to go to a Golden Nugget resort and receive your payout in person at the cage.
Deposits at BetAmerica casino are generally instant unless you opt for a wire transfer, in which case it can take up to five business days for your deposit to appear in your account. When it comes to withdrawals, e-Cash and Neteller are instant. When opting for cheques you’re looking at a waiting time of between three and five business days – if you’ve already been verified. Verification is required to prove your identity before withdrawing funds. This is done before your first payout and at random times during your lifetime at BetAmerica online casino.
Payments rating
- No payment fees
- Instant deposits
- No transaction limits
- Few withdrawal options available
- Payment policy not available for offline players
Payments are a huge part of the decision-making process when opening an account with a casino, so you’d think that BetAmerica would be more attentive towards that. The payment policy is not available for offline customers, minus a few logos in the footer.
I couldn’t find any information about fees, transactions, and limits on site – I had to ask customer support for that. This should be readily available, so think twice if you’re not sure about which payment provider to go for.
It’s not all bad, though. BetAmerica casino does offer quite a few payment options like Visa and PayPal, so at least there are some names most of us have heard before. The withdrawal methods are much more limited, though you do have the option to withdraw in person at a Golden Nugget cage.
BetAmerica casino US doesn’t impose any transaction fees, which is always a plus. The site also doesn’t charge a commission, which, although is the norm, isn’t a feature offered by all online casinos.
When it comes to limits, that depends entirely on your chosen payment provider, as BetAmerica online casino doesn’t have any. Won a $1,000,000 jackpot prize? Great! You can withdraw as much as your payment provider will allow you to.
BetAmerica withdrawal and deposit fees
BetAmerica casino doesn’t impose any transaction fees. However, your selected payment provider might so make sure to check the terms before selecting yours.
BetAmerica payment limits
$10 is the minimum transaction for both deposits and withdrawals at BetAmerica online casino. There are no limits imposed by the site, so you’ll need to check how much your payment provider allows. This is usually capped at amounts like $5,000 or $10,000.
Verifying yourself at BetAmerica
You’ll need to verify yourself before being able to withdraw any funds at BetAmerica casino. All that’s needed is for you to submit documents such as a recent utility bill and a copy of your passport to verify that it is really you making transactions at BetAmerica – this is done for your security and that of the online casino.
Safety and security at BetAmerica casino
BetAmerica casino US complies with all the necessary regulations when it comes to safety and security. It is also affiliated with the land-based Golden Nugget casino.
Safety facts
| Category | Details |
|---|---|
| RNG auditing seals | New Jersey Division of Gaming Enforcement |
| Responsible gaming seals | NCP Gambling, NJDGE, 800 Gambler |
| Licenses | New Jersey Division of Gaming Enforcement |
| SSL encryption | 256-bit |
| Two-step authentication | No |
| Ever blacklisted? | No |
| Deposit, wager, time, and loss limits | All available |
| Self-exclusion | Available |
| Cooling-off period | Available |
BetAmerica casino promotes responsible gaming. It’s in possession of a valid license issued by the New Jersey Division of Gaming Enforcement. The company behind the online casino is Churchill Downs Incorporated.
There’s the RG logo in both the header and the footer of the BetAmerica casino page. You’ll also find a link in the ‘About’ section, also in the footer. These all direct you to a separate part of the site, where you’ll find all the necessary details related to self-exclusion, limits, and cooling-off periods. You’ll also find links which direct you to the relative pages for more information.
Licensed by
-
New Jersey Division of Gaming Enforcement
Trusted by
-
800GAMBLER
States available
Safety rating
- Detailed responsible gaming info-pages
- Links to the relative pages are easily accessible
- Importance given to limits and self-exclusion
- No safety measures unique to the casino
The fact that BetAmerica online casino is affiliated with the land-based Golden Nugget chain adds a few points to its reliability score.
The site is also not short of responsible gaming assistance. There are three links to the relevant pages in the headers and footers alone, and you’ll also find assistance through the customer support channels.
BetAmerica casino, however, doesn’t offer its own responsible gaming pages. Having said that, all the important information and outsourced links are readily available and easily accessible.
Additional safety and security details
BetAmerica casino: Responsible Gaming
Online gaming is an activity that should be carried out safely. BetAmerica casino promotes unproblematic gaming by giving you access to detailed responsible gaming guides, in which you’ll find plenty of information related to self-exclusion, regulating bodies, limits, and other important topics. The customer support team is also ready to help with any doubts you may have.
Setting loss limits at BetAmerica casino
It’s crucial to set your budget when it comes to online gaming. You can set your loss limits at BetAmerica casino in your account. Other ways of doing this are by contacting the customer support team or via the responsible gaming pages.
Self-exclusion at BetAmerica casino
If you feel like you need a break, take it. You’ll find a self-assessment questionnaire within the responsible gaming page, which BetAmerica casino US encourages you to make use of. You can choose to block your account for a set period of time (which could be years) or for a shorter cooling-off period. If you’re unsure of what the best option is, contact customer support.
BetAmerica casino mobile app
You can access BetAmerica casino through your favorite browser on desktop, tablet, and mobile. If you’re an Android user, you can also download the dedicated mobile application free of charge. The mobile version of BetAmerica only supports 259 of the 436 games available on desktop. Although that’s just over half, it’s still a substantial amount compared to other casinos like Virgin Casino, which only offers 8. You also won’t find any live casino games when accessing BetAmerica casino through mobile.
Like all pieces of technology, the BetAmerica casino app has its downfalls and sometimes glitches. However, the overall experience is smooth as long as you have a stable internet connection. Both the mobile browser and the app are user-friendly, with larger images and text for easier navigation.
Mobile rating
- Native app for Android
- Device-adapted interface
- Free to download
- Fewer games on mobile devices
- No live casino on mobile
- No app available for iOS users
You can access BetAmerica casino US from any device via a browser. The experience doesn’t change much except for the missing games. There are about 61% of the desktop games available. If you’re a live casino fan, I’m sorry to say you won’t be able to play these on mobile.
As far as the interface goes, BetAmerica casino is optimized to give the user a good experience with larger icons and text. This is also true for the mobile app, though you’ll only be able to download it from an Android device.
The BetAmerica online casino app isn’t the best around. If mobile is what you care about, I’d recommend instead checking out the top USA mobile casinos and sweeps cash casinos. BetAmerica has got plenty of room for improvement – but it’s not the worst one of the bunch.
Additional mobile app details
Mobile-specific bonus offers
While there may not be many bonuses offered on desktop, you’ll find special mobile promotions, which are mainly sports-orientated and include free bets and sports offers. These are available regardless of whether you are accessing BetAmerica casino through a browser or the app.
Customer support: live chat, email, phone, FAQs
Our review of the BetAmerica casino’s customer support system proved to be quite disappointing. Their lack of attention says a lot about the casino.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 9.00 am – 2.00 am ET |
| Live chat | Yes |
| Yes | |
| Contact number | Yes |
| On-page support | FAQs |
After testing the BetAmerica casino’s customer support channels, we came up with the following conclusions: Although the site claims that customer service is available from 09:00 to 02:00 ET, the live chat is often unavailable. You’ll be asked to leave a message, and an agent will get back to you via email. According to the BetAmerica site, email support is 24/7, but this only means that you can email them at any time. There’s also a phone option if you prefer to call BetAmerica casino. However, the situation does differ much from the live chat. It’s also not toll-free, which means that you’ll incur charges.
Support rating
- FAQs on site
- Phone support available
- Live chat is non-responsive
- Emails remain unanswered
- Phone support is not toll-free
As far as customer service goes, I’d say that the BetAmerica casino site has a case of false advertising going on. While the FAQ section is quite accessible, it isn’t exhaustive and lacks quite a few topics.
The live chat is supposed to be available for 17 hours a day, but you’ll be lucky if you get through. You’ll be asked to leave a message and send an email instead, but don’t hold your breath waiting for a reply. And if you do manage to get through, their answers are very vague – maybe even more confusing? Let’s just say that the agents aren’t the most polite out there.
The phone service isn’t much better – plus the number isn’t toll-free, so it will cost you to make the call. Quite off-putting, if I must say so myself.Overall, if you’re looking for great customer service, you’re better off signing up to a site like Virgin Casino, which offers around-the-clock support which is efficient, detailed, and professional.
Additional customer support details
BetAmerica casino FAQ section
The tab to the FAQ section is in the page’s footer and contains a list of commonly-asked questions. You’ll need to scroll through all thirteen to find what you’re looking for since there are no categories.
BetAmerica casino live chat
You’ll find the live chat bubble in the page’s bottom-right corner. It is generally sticky but tends to disappear sometimes. This is possibly a glitch on the page which BetAmerica casino needs to fix. You’ll find the live chat bubble sitting in the bottom-right corner of the FAQ page. This service is available 24/7. The customer support agents are responsive, professional, and friendly. The widget, however, isn’t sticky, which means you need to open the Support Center page each time you’d like to use it.
BetAmerica casino email
Email support is available 24/7 at BetAmerica online casino. It may take a while for a customer support agent to get back to you, though.
BetAmerica casino phone support
You’ll find the number to BetAmerica casino under the ‘Support’ tab in the page’s footer – this is not toll-free, so be prepared for the charges that come with using this service.
Usability: easy registrations
Becoming a part of the BetAmerica casino US community only takes a few minutes. The registration form only asks for basic information such as your address, username, contact details, and password.
While it may be a bit challenging to find the bonus offers, all the details are laid out for you. Each promotion page comes with clear headers which break down the bonus terms. The casino menu bar is also sticky, so navigating from one part of the lobby to another is quick and easy.
Usability facts
| Category | Details |
|---|---|
| Mobile app | Android |
| Mobile games availability | Full suite |
| Ease of navigation | Smooth |
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 9 sec. |
| UX and UI rating | Good |
| Other products | Sportsbook, Horse racing, Freeplay |
The BetAmerica casino lobby has an extensive filtering system. The game types lie above the fold, and the different game themes and features are to the left of the page. There’s also a search function for you to use if you know the name of the game you’re looking for. Sometimes, though, the page may remain blank, which means you’ll need to refresh it.
Usability rating
- Quick and easy registration process
- Advanced filtering system
- Easy navigation
- Page sometimes needs refreshing
As far as the user journey goes, the BetAmerica casino has done a great job! Everything is laid out where you can see it, and the filtering system is quite intense. Besides the basic search function, you can look for games according to their features, type, or theme.
The registration form is quite standard. I wasn’t asked for anything too personal other than the regular contact information.The only thing that could use improving is the loading speed. The screen sometimes turned up blank, and I needed to refresh or go back and select the option again, but other than that, a full thumbs up.
FAQs
In which states is BetAmerica casino available?
BetAmerica casino US is regulated by the New Jersey Division of Gaming Enforcement. While you’ll be able to play the demo versions of the games from virtually anywhere in the world, you can only place real money bets if you’re located in the state of New Jersey.
Where is BetAmerica casino located?
BetAmerica is an online casino that has no physical establishment. However, its partner is Golden Nugget casino, which is a chain of hotels and casinos located in Nevada, Louisiana, New Jersey, and Mississippi.
Can you play at BetAmerica casino using an iPhone?
Of course, you can. BetAmerica casino is optimized to work on all mobile devices. While the app is only available on Android software, you can access the site via your favorite browser while using an iOS device.
Does BetAmerica casino have slots?
Sure! BetAmerica casino US offers a catalog of approximately 436 games, 376 of which are slots. You’ll find plenty of different themes and features to try out. The site’s also got table games and live casino tables.
BetAmerica casino user reviews
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