Scores online casino review

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47/100 Expert rating by Japheth O..
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The Scores name was previously synonymous with a chain of raunchy gentlemen’s clubs on the East Coast. However, the brand has since moved into the online casino space under the Borgata Hotel Casino & Spa name.

This online casino has been running since 2017, but the site has become increasingly limited in recent years. That said, with a generous welcome bonus, does Scores still have enough to compete with bigger casinos? Let’s find out in this expert-vetted Scores online casino review.

Pros and cons

  • Attractive welcome bonus
  • Daily promos
  • $1,000,000 Free Spin
  • Tiny games selection
  • No live casino
  • No mobile app

General ratings

47 / 100 Expert rating by Japheth O.
92Bonus rating
22Games rating
45Software rating
70Payments rating
12Safety rating
30Mobile rating
84Support rating
21Usability rating
How we rate
78% Playscore based on 8 critics
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80
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bonus-seeker-logo
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What is our Playscore?

General info

Launch date 2017
Company behind Resorts Digital Gaming, LLC

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Editor's note

This review is based on the operator’s current offer. Data and analysis are accurate at the time of publishing but may be subject to change as the operator’s offer expands.

Expert verdict

Scores Casino NJ is a very poor and potentially unsafe iGaming platform. There are a mere 21 games to pick from at the time of this review and the SSL certificate isn’t in place.

On the plus side, there is a generous two-part welcome bonus for any players willing to put their trust in this establishment. Plus, players can spin daily for a chance to haul in a $1,000,000 jackpot bonus.

Another positive is the responsive customer service available via three channels for logged-in players.

Scores Casino online certainly feels rough around the edges and potentially unsafe but could provide generous rewards for anyone taking the plunge.

Legal states: Scores Casino availability in the US

At the time of publishing this review, Scores online casino is only licensed as a New Jersey online casino. As such, only players who are physically located within the confines of the Garden State are allowed to enjoy the platform.

Scores Casino bonuses: 100% up to $500 + free $25

Registering for a new Scores Casino account awards you with a $25 no deposit bonus. This promotion is given as an automatic $20 bonus credit immediately after signing up.

The remaining $5 is credited when players take their first spin on the Scores Casino Million Dollar slot machine game. This daily free spin million-dollar competition has a grand prize of $1,000,000 in cash.

New players at Scores Casino can also get a 100% matched welcome bonus up to $500 on their first deposit.

No bonus codes are needed to get either of the welcome bonuses credited to your new account.

Bonus facts

CategoryDetails
Welcome bonus100% up to $500 + free $25
Wagering requirementNo deposit: 20x bonus cash + bonus winnings; Deposit bonus: 10x initial deposit + bonus cash
Bonus codeNot required
No deposit bonusYes
Deposit bonusYes
Free spinsNo
VIP rewardsYes
Other bonuses$1,000,000 Free Spin, Daily Plays

The no deposit bonus cash and any earnings you collect from the bonus money come with a 20x wagering requirement before you can cash out. The deposit bonus comes with a 10x wagering requirement on the initial deposit and bonus amount before cashing out any winnings.

Most games in the Scores online casino lobby contribute 100% to your playthrough requirements except a few, which only account for 20%.

It’s also worth noting that some games, mostly video poker and table games, don’t count at all. Players have 15 days to start using the bonus cash after it is credited before it will expire.

Bonus rating

92/100 Bountiful welcome bonus packed with lucrative perks
  • Attractive welcome offer
  • Ongoing bonus deals
  • No free spins bonus

I was wonderfully surprised by the overall casino bonus system of Scores online casino when I first visited the gaming platform.

The $25 no-deposit deal was a great treat and, better yet, part of this no-deposit promotion offers you a opportunity to win $1,000,000 as you’re automatically enrolled in a Million Dollar slot race.

As for the other part of the welcome package (the 100% match deposit offer up to $500) is quite satisfying as it’s more than what most NJ online casinos offer. The usual size of welcome bonus offers in the US market ranges from $100 to $300, making the Scores Casino welcome package above average.

Even so, much bigger sign-up bonus deals exist on platforms such as the Resorts, Borgata, and Caesars, where new players receive up to $1,000 in matched bonus cash. 

Besides the bonus cash that comes with the Scores Casino sign-up offer, the promotion also comes with incredibly favorable wagering requirements, making it an even better deal. At only 10x for the matched bonus and 20x for the no deposit offer, you won’t struggle too much to fulfill the playthrough requirements.

I also like that the minimum deposit for the new player matched deposit promotion is just $10, meaning that anyone can grab the deal, irrespective of budget.

On the flip side, given that I am a die-hard reel spinner, I was somewhat disappointed that the welcome bonus doesn’t come with free spins. If you’re like me, you might be better off at Golden Nugget as new players there receive 200 free spins.

Games: a mere 20+ on offer

Scores Casino NJ offers a total of just 21 games cutting across different categories.

Game facts

CategoryDetails
Expert’s pickKitty Glitter
Slots19
Popular slotBlack Widow
JackpotsN/A
Top jackpotN/A
Table games2 (1 Blackjack; 1 Roulette)
Popular table gameAmerican Roulette
Live gamesN/A
Popular live gameN/A
Average RTPN/A
Demo-play availabilityYes

The site has 19 online slot machines with zero jackpot titles, two table games, and nothing else.

Game types

Games rating

22/100 Tiny games library but demo play is possible
  • Free Play available
  • Only 21 games
  • No live casino

The selection of a mere 21 games in total puts Score casino way down at the bottom of the pile, especially when compared to sites like Borgata online casino.

There are no Live Casino options here and just the two video table games to be going on with.

The only real redeming feature when it comes to the games at Scores online casino is the Free Play ability. Players will need to be logged in to use it but it’s nice to have the option.

Software at Scores Casino

Scores Casino online is powered by just one software developer, IGT. There is no Live Casino or bespoke software on offer.

Software facts

CategoryDetails
Most popular slot softwareIGT
Number of software providers1
Live providersN/A
Most popular live softwareN/A
Bespoke softwareNo
Download required?No

Available software

Software rating

45/100 Just IGT, great if you like their vibe
  • Powered by IGT
  • No live dealer software provider

The Score Casino online lobby looks pretty sparse with a solo provider powering the games here. IGT has provided a few of their titles but there’s nothing beyond that to check out.

It would be nice to see the likes of NetEnt or Evolution rocking up and providing some heavyweight games to give this flagging casino much needed boost. Instead we have a poor games choice with no live games to speak of.

Payment methods at Scores Casino

Scores Casino online offers 6 payment methods that players can use to load funds and cash out money from their gaming accounts.

To deposit funds players can use VISA, MasterCard, PayPal, VIP Online Banking, PayNearMe (cash at 7-Eleven), and the cashier cage at the Borgata Hotel Casino & Spa in Atlantic City.

Payment facts

CategoryDetails
Number of payment methods6
Popular paymentPayPal
Minimum deposit$10
Maximum deposit$10,000 per transaction
Average deposit timeInstant
Minimum withdrawalNo Minimum
Maximum withdrawal$10,000 per transaction
Average withdrawal time24 hours – 7 days
Deposit feesNo fees
Withdrawal feesNo fees


Whichever payment method you decide to use, all deposits are instant, and the casino won’t levy fees for the transactions. Likewise, there aren’t any charges imposed by Scores Casino for cashing out your payout, but you must check with the individual payment processor as you may have to part with some fees to receive the money.

It’s also worth highlighting that of all these payment methods, PayNearMe only supports deposits into your casino account, and the house doesn’t support cashing out via VISA and MasterCard. So, if you load your account using your card, you will have to use a different payment method to withdraw.

Additionally, for VISA and MasterCard transactions, you must verify with your card issuer that casino-related transactions are allowed to avoid any disappointments and frustrations.

As for the payment speed, the amount of time it will take for your wins to reflect in your account will vary from one payment method to another. Casinos that accept PayPal are usually the fastest, often processing deposits instantly, and withdrawals within a couple of days.

Deposit methods

Withdrawal methods

Payments rating

70/100 Ample range of fast and secure options for moving money
  • Six payment methods
  • No transaction fees from Pala
  • No Skrill option

As I carried on with the Scores Casino review, I was pleased by the various payment methods that the casino offers. On top of providing the VIP Preferred payment method (also referred to as ACH bank transfer), I like that players can also use PayPal.

Players who prefer carrying out transactions in person can also visit the Borgata Hotel Casino & Spa cashier cage to deposit and cash out, provided they show a valid ID and accurate account information. PayNearMe is also an excellent in-person payment method, even though you can only use it for deposits.

I would, however, have liked to see Skrill and PaySafeCard as part of the payment methods on offer. Better still, Skrill usually allows for higher deposit limits for high rollers – at $38,000 per transaction, if the casino permits.

The biggest downside I found for payment methods during my Scores Casino review process was the transparency of the fine print. Regrettably, the casino hasn’t published a lot of information about its payment policy. For instance, there is no way for players to know the limits associated with different payment methods unless they reach out to customer support.

However, the terms and conditions of the site indicate that there’s a processing period of up to three days for processing transactions.

I also don’t like that $1,000,000 jackpot prize winners from spins on the Million Dollar slot machine at Scores Casino are limited to annual $25,000 transactions. This means that it will take you 40 transactions to receive the entire amount should you land the jackpot. So, no ability to instantly blow the lot!

Safety: Serious security reservations

Scores Casino online is licensed and regulated by the New Jersey Division of Gaming Enforcement (NJDGE). The online gaming site operates under the internet gaming license of Borgata Hotel Casino & Spa, alongside Pala’s online casino, bingo, and poker sites.

Safety facts

CategoryDetails
RNG auditing sealsNJDGE
Responsible gaming seals800-GAMBLER, NCPG
LicensesNJDGE
SSL encryption265-bit
Two-factor authenticationAvailable
Ever blacklisted?No
Deposit, wager, time, and loss limitsAll available
Self-exclusionAvailable
Cooling-off periodAvailable

Licensed by

  • new-jersey-division-of-gaming-enforcement-logo
    New Jersey Division of Gaming Enforcement

Trusted by

  • 800-gambler logo
    800GAMBLER
  • NCPG
    NCPG

Safety rating

12/100 The basics are in place but with a few red flags
  • Solid responsible gambling tools
  • Links to addiction help
  • Some info hidden in T&Cs
  • SSL not secure

Like all online casinos licensed in gambling legal states in the
USA, Scores Casino online is keen on abiding by industry-standard safety and security measures.

First off, given that the platform operates in partnership with the Borgata Hotel Casino & Spa in Atlantic City which gives it some credibility.

Scores Casino online also champions responsible gambling by allowing deposit limits, cooling-off periods, and self-exclusion. In addition, there’s a dedicated Responsible Gaming page, linked in the footer, where you’ll find all the safer gambling information you will need.

However, for security and licensing information, you must go deep into the terms and conditions of the platform, which ideally shouldn’t be the case. While there are logos and badges on some landing pages of the online casino, they aren’t directly linked for additional information.

On top of this, when trying out the site my browser was flagging it as a ‘non-secure’ connection. This is a major worry when inputting sensitive info like my card details and personal documents!

Customer support: available 24/7

You can reach out to the support team at Scores via live chat, email, or phone call. In case you feel like you can solve the problem yourself, you should consult the comprehensive FAQ section for answers to the most common queries.

Support facts

CategoryDetails
Availability24/7
Live chatYes
Email[email protected]
Contact number1-855-243-6444
On-page supportFAQ and Help section

During our Scores and other online casino reviews, we tested several customer support channels, and we were impressed. Live chat responses came instantly, and the answers provided to our questions were very helpful.

Phone support is also efficient as there were practically no waiting times whenever we reached out, and the agent on the other end was always ready to help. As for email responses, they took some time – mostly an hour or two.

Support rating

84/100 Reliable and friendly customer support team at your beck and call
  • Support available round the clock
  • Instant responses from phone and live chat support
  • Email support took a bit longer to respond

The excitement of gameplay aside, there’s nothing as comforting as knowing that the customer support team is ready to offer assistance whenever I ask for it. Who wants to play on a platform where the support team goes dark when you get stuck?

I had an easy time with the agents on this site, and in a lot of cases, I did not have to contact support in the first place as the small FAQs section, and Score Casino guides had most of the answers. Additionally, I liked that the phone support number is toll-free, meaning that I didn’t have to spend a dime when reaching out to the agents for assistance.

The only downside I encountered with the Scores Casino support team is that its support information may be hard to find if you are playing in the lobby. Your ease of accessibility to the customer support contacts depends on which section of the site you are in.

Usability: confusing and outdated interface

Scores online casino NJ certainly has an old-school vibe. The site is tricky to navigate and the casino game pages are mostly text with no search functionality.

Scores casino homepage and promotions page on two mobile screens

The casino does have mobile app offerings but the Android version isn’t on the official Google Play store and requires an apk file download.

CategoryDetails
Mobile appYes (apk file for Android)
Mobile games availabilityFull suite
Ease of navigationTricky
Game filtersNo
Search functionNo
Loading speed1.5 sec
UX and UI ratingTerrible
Other productsN/A

As for the registration process, Scores Casino online has two stages of form filling. The first has 6 sections that require basic information, and then the next has the regular 13 fields plus 3 clickable sections.

Nevertheless, registration will still take you no more than five minutes to complete, even with the added initial form.

Usability rating

21/100 Rough interface and shoddy mobile apps
  • Quick to load
  • No game filtering
  • No official Android app

The Scores Casino platform looks like it has not changed since the turn of the millennium. The pages are unappealing to look at and it feels more like a blog about gambling than a modern online casino site.

When I tried to download the mobile app the Android version required a non-offical apk file download. This bypasses the Google Play store and therefore hasn’t been checked at all so isn’t really safe to download to your device.

Operator comparison

Scores logo
Scores
Expert rating Expert rating
47 /100
/100
/100
Playscore Playscore
78 %
%
%
Bonus Bonus
100% up to $500 + free $25
Minimum deposit Minimum deposit
$10
Minimum withdrawal Minimum withdrawal
$0
Deposit methods Deposit methods
7
Games Games
21
Loyalty rewards Loyalty rewards
no
States States
NJ
Visit site Visit site Visit site
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