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PlayStar online casino review

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Checked byPaul Portanier,Elena Ivanovska
87/100 Expert rating by Charlie S.
100% Deposit Match up to $500 + 500 Free Spins

PlayStar online casino, associated with Ocean Casino Resort in New Jersey, offers a variety of slots, table games, and live dealer options exclusively to NJ players.

You can enjoy a welcome deal featuring a $500 deposit match bonus and 500 free spins spread across three deposits.

PlayStar provides a refreshing gaming alternative in the New Jersey market. For further details, read on for our comprehensive PlayStar online casino review.

Pros and cons

  • Big software providers onboard
  • Generous welcome bonus
  • Two loyalty reward programs
  • Modest games library
  • Limited payment options
  • Long withdrawal times

General ratings

87 / 100 Expert rating by Charlie S
85Bonus rating
81Games rating
82Software rating
78Payments rating
95Safety rating
93Mobile rating
89Support rating
91Usability rating
How we rate
82% Playscore based on 8 critics
90
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86
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84
covers-logo
82
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82
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80
gambling-com-logo
77
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74
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What is our Playscore?

General info

Launch date 2021
Company behind PlayStar NJ LLC

Editor’s note

This review is all about what the operator is currently offering. The info and analysis are good as of now, but things might change as they update their deal.

Expert verdict

PlayStar online casino, affiliated with the Ocean Casino Resort in New Jersey, operates exclusively within NJ. The casino offers a modest yet diverse range of slots, table games, and live dealer options for all players.

Prospective players can claim a generous two-part welcome deal with an up to $500 deposit match bonus and 500 free spins included. The spins are spread across your first three deposits at PlayStar online casino.

Deposits are instant but withdrawals of your winnings can take up to five working days to arrive putting them at the slow end of things.

To sum up, for anyone seeking a fresh gaming experience beyond the well-known New Jersey casinos, PlayStar presents itself as a solid option. For a more in-depth analysis, please browse our comprehensive PlayStar online casino review.

State differences

PlayStar online casino is currently only available to players physically located in the state of New Jersey.

Licensed statesGamesSlotsSoftware providersCompatible devicesCustomer support
New Jersey300+ 250+7iOS, Android, Web browserLive chat, phone, email, FAQs

PlayStar casino bonus: $500 + 500 Free Spins

New players get a two-part welcome bonus at PlayStar online casino. A 100% deposit match bonus of up to $500 is triggered with your first $20 deposit. When your first $20 is wagered you’ll be instantly credited with 100 free spins worth $0.10 each.

A further 200 free spins are awarded upon a second deposit that is wagered on slots, Slingo or instant tap games. The final batch of 200 spins is given when a third minimum $20 deposit is also wagered on slots, Slingo, or instant tap games.

No bonus code is required to claim the bonus but players must select the “Welcome Offer Deposit Match” option from the dropdown menu when making their first deposit (min $20).

Bonus facts

CategoryDetails
Welcome bonus100% up to $500 + 500 Free spins
Wagering requirement30x the 100% match bonus received
Bonus codeN/A
Deposit bonus100% up to $500 on first deposit
Free spinsUp to 500 over first three deposits
VIP rewardsPlayStar Club + Star Rewards
Other bonusesSlot King + PlayStar Power Hour

The deposit match bonus has a 30x wagering requirement. Free spins can be used on Starburst, Finn’s Golden Tavern, Jumanji, Finn and the Swirly Spin, Divine Fortune MegaWays, Double Stacks and, Twin Spin Megaways.

Slots, Slingo, and Instant tap games will contribute 100% towards the wagering, with roulette giving 60%. Just be aware that Blackjack, Video Poker, Baccarat, Dragon Tiger games, and other games contribute 0%.

Beyond the joys of the welcome bonus, there are regular promotions to keep loyal players rewarded. These include a Slot King promo on Tuesdays with a 150 free spins prize and PlayStar Power Hours on Wednesdays with a $100 top prize up for grabs.

There are two flavors of loyalty programs for regular players at PlayStar. StarRewards gives a loyalty stamp for each day a player wagers $50 or more. Stamps can be exchanged for big brand gift cards such as Apple, Starbucks, and Macy’s.

Bigger bonuses can be found in the PlayStar Club which players automatically join after making three deposits. There are 5 levels to the program with progressive rewards including reload bonuses, exclusive games, and cashback.

Bonus rating

85/100 Fantastic welcome bonus and rewards programs
  • Solid two-part welcome bonus with free spins
  • Gift cards for big brands with StarRewards
  • Five-tier PlayStar Club with progressive rewards
  • Limited regular promotions

It’s great to see such a confident bonus offering from a relative newcomer to the market. The two-part welcome offer is certainly enough to catch the eye when compared to any other casino bonus around right now, such as Borgata

I especially like that the generous dollop of 500 free spins extends across the first three deposits of any new player. It ensures that the welcome bonus isn’t just a one-shot deal and keeps the good times rolling – or should I say spinning!

Minus points can be argued here for the steep 30x wagering requirements of the first deposit match bonus. It’s certainly on the higher end of things and makes the free spins more desirable than the cash.

Looking beyond the initial bonus, here’s little in the way of daily or weekly bonuses for players who want a single offer. PlayStar seems more intent on roping you into their loyalty programs.

Both the StarRewards and PlayStar Club schemes have their merits but I would like to see some simple bonuses on the promotions page that anyone could take on.

Games: 300+ titles including live games

PlayStar casino NJ offers US players 300+ online casino games, a little below the US market average.

Slots make up the lion’s share of the games here with 252 titles on offer. These are joined by 23 live casino games, 27 Slingo games, three jackpots, and 32 video table games.

Games facts

CategoryDetails
Expert’s pickFin and the Swirly Spin
Slots400+
Popular slotStarburst
Jackpots35
Top jackpot Megajackpots Golden Goddess
Table games30+
Popular table game777 Blazing Blackjack
Live games 40+
Popular live gameLightning Dice
Average RTP96.56%
Demo-play availabilityRegistered users only

Players will need to be logged in to play demo versions of the games, an ideal way to check them out before wagering any real money.

There are no exclusive games here but many of the popular casino game titles US players have come to expect such as Wheel of Fortune.

Games rating

81/100 Great slots but limited live dealer selection
  • High-quality slots library
  • Evolution-powered live games
  • Limited choice overall

PlayStar has a pretty diverse portfolio of games from top developers. But you’ll have to scroll back and forth to find your favorite title. For some odd reason, there isn’t a decent tool to filter games, or developers, which is a major user experience flaw. 
 
At least the library is sorted into different categories, which makes it easier to see what games the casino offers. PlayStar might not have as many slots as BetMGM or Golden Nugget, only over 250. But if you’re looking for top quality, you’ll be right at home here.

Think of games like Blood Suckers, Dead or Alive, or Medusa Megaways. These games boast some of the highest RTP stats in the market. Okay, maybe Blood Suckers looks a little rusty now, but no other developer dared to surpass an RTP rate as high as 98%.  

The selection of table and card games in the lobby is limited. But then again, it has everything you need to take a break from playing slots, including Evolution’s Blackjack, Dragon Tiger, and Roulette First-Person variations. 

Talking about Evolution, the casino offers several live dealer titles. But other than Craps and the award-winning Lighting Roulette, there isn’t much to get excited about. 

Football Studio could be an option for sports-themed table games enthusiasts. But no other famous show-style games like Dream Catcher are offered, which is a real shame.

PlayStar casino games breakdown

Slots and jackpots

Here’s a look at a hand-picked selection of our top slots at PlayStar online casino :

SlotGame studioTheoretical RTPMaz payout
Starburst NetEnt 96.01%50,000x your bet
CleopatraIGT95.02%10,000x your bet
Blood Suckers NetEnt 98.00%1,010x your bet
Doggy Riches Megaways Red Tiger 96.00%10,500x your bet

Software: 7 providers including NetEnt

PlayStar online casino pulls together titles from 7 major casino software studios to create a solid offering of games for all players.

Software facts

CategoryDetails
Most popular slot softwareNetEnt
Number of software providers7
Live providers1
Most popular live softwareEvolution Gaming
Bespoke software N/A
Download required? N/A

Players will recognize the big-name software providers here such as IGT, High5 Games, Scientific Games (SG), and NetEnt who have many popular titles between them.

The live casino is powered by the industry giant Evolution, giving players access to live casino streams 24/7.

Available software

Software rating

82/100 A solid selection but lacks some top names
  • Evolution-powered live casino
  • NetEnt brings their hits
  • Missing top names like Playtech

Many top US casinos like Sugarhouse and Golden Nugget don’t have Playtech onboard with their wonderful software. That is, unfortunately, a fact that extends to PlayStar also.

Despite this, most other gaming industry giants have been pulled in to put some zest into the offering on the site. We are talking NetEnt and, of course, Evolution – to power the all-important live casino games.

I’d say that with a mere seven software providers onboard, PlayStar is firmly in the middle of the pack games-wise. It’s not the worst lobby we’ve seen by a long way but nor is it the best with a total of just over 300 casino games.

Payments: 7 deposit and withdrawal methods

PlayStar casino has a below-industry average of seven payment methods on offer to make deposits and withdrawals. This isn’t close to the 15+ on offer by the likes of BetMGM.

That said, the major card providers are covered here with Visa and Mastercard present but the only e-wallet on offer is PayPal.

CategoryDetails
Number of payment methods7
Popular payment PayPal
Minimum deposit$10
Maximum depositN/A
Average deposit timeInstant
Minimum withdrawal $10
Maximum withdrawal N/A
Average withdrawal time24-48 hours
Deposit feesN/A
Withdrawal feesN/A

The minimum deposit for all payment methods is $10 but players will need to fund their account with a minimum of $20 to claim the PlayStar first deposit bonus.

Cash at the cage is the only way to get an instant withdrawal. All other methods will be reviewed and processed within 24 hours but can take 24-48 hours to hit your account.

Deposit methods

Withdrawal methods

Payments rating

78/100 Limited payment options and slow withdrawals
  • Cash at the cage for instant withdrawals
  • No fees from casino
  • Limited e-wallet options

Let’s start with a positive – the ability to deposit and withdraw cash at the cage. It’s an honorable thing, but let’s not forget you also have to be at the Ocean Casino Resort in New Jersey to make it happen. Still, there are worse places to hang out.

Another big plus is the zero fees charged by PlayStar. That said, fees may still apply from your payment provider so always check to avoid any nasty shocks.

Despite these plus points, I can’t get past the fact that there are just seven payment methods on offer. Any casino hoping to get a slice of the market won’t get too far with such a limited choice.

I’d like to see Paysafecard and some e-wallets like Skrill or Neteller dropped into the mix.

PlayStar safety

PlayStar online casino is a fully legal and licensed casino in the state of New Jersey only. The New Jersey Division of Gaming Enforcement has regulated and licensed the site since 2022.

There is a very comprehensive approach to responsible gambling at PlayStar casino with controls possible on all aspects of a player’s account. They also have all their terms and conditions clearly laid out on their site.

Safety facts

CategoryDetails
RNG auditing seals DGE
Responsible gaming seals NCPG, Gamblers Anonymous, 800GAMBLER
Licenses New Jersey Division of Gaming Enforcement
SSL encryption256-Bit
Two-factor authentication Available
Ever blacklisted?No
Deposit, wager, time, and loss limits All available
Self-exclusionAvailable
Cooling-off periodAvailable

The famous and reputable Ocean Casino Resort in Atlantic City is the land-based casino company behind PlayStar. It is a trusted casino and resort brand that provides additional reassurance to all players at their online casino.

Licensed by

  • new-jersey-division-of-gaming-enforcement-logo
    New Jersey Division of Gaming Enforcement

Trusted by

  • NCPG
    NCPG
  • Gamblers Anonymous
    Gamblers Anonymous
  • 800-gambler logo
    800GAMBLER

Safety rating

95/100 Some great safety features and tools
  • Plenty of responsible gambling info and tools
  • Backed by a land-based casino
  • Nothing innovative

If PlayStar has to be licensed to operate in just one state, then NJ is the one I’d want. We know that the New Jersey Division of Gaming Enforcement does not mess around when it comes to keeping things in check which gives me reassurance from the get-go.

A quick browse of the responsible gambling pages showed me all I needed to know – these guys take player safety seriously. There are all the regular tools and possible limits in place but it’s the level of detail in the text that awards PlayStar the brownie points.

Let’s not overlook the dedicated ‘Player Protection’ page either. It’s great to see an online casino being this transparent and offering advice on keeping your personal details safe when using their site.

With no hidden info advice and tools on tap, PlayStar scores highly for player safety and should be commended.

Customer support at PlayStar

All the main bases are covered when it comes to seeking help and support at PlayStar casino. Players can reach out to the support team via Twitter (X), email, or live chat.

There is also a very comprehensive FAQ section for anyone seeking answers to some of the most common issues. The live chat box starts with a chatbot that can direct you to these answers before referring you to a human if needed.

Support facts

CategoryDetails
Customer support availability09:00 – 01:30 (ET)
Live chatYes
EmailYes
Contact number No
On-page supportFAQs

The support team was quick to respond on the live chat when tested. Our question about payments was answered within two minutes and our email response arrived within 15 minutes of sending it.

Support rating

89/100 Solid support but no phone help available
  • Live chat was very responsive
  • Live chat for non-registered users
  • No phone support
  • Chatbot first approach may annoy some

When I contacted the support team via live chat with a couple of questions about payments, I got a satisfactory answer within just a few minutes. I came away feeling like the folks on the other end of the chat were knowledgeable and actually cared about me as a PlayStar customer.

On the downside, I had to chat with an automated bot first. I get why casinos do this – to filter out the common issues that can be dealt with by the FAQ pages. However, this can easily grate with some players who, quite rightly, assume that live chat means instant human contact!

The lack of phone support might also be a dealbreaker for some players. PlayStar does state that phone support ‘could be added to the homepage in the future’, but this is far from a firm commitment at this stage.

It’s strange that the contact page still states that phone support is available, adding to the confusion here. Minus points for this.

PlayStar casino usability

Signing up with PlayStar online casino is a simple process via a three-step form.

You’ll need to create a username and password, followed by your mobile, email, and the last four digits of your SSN. Entering your full name, address and, DOB completes the account creation journey.

PlayStar online casino homepage and tables and card games page on two mobile screens

Usability facts

CategoryDetails
Mobile appiOS, Android
Mobile games availability 99% of games
Ease of navigation Very easy
Game filtersYes
Search functionYes
Loading speed1 sec.
UI and UX rating Great
Other productsN/A

Navigating around PlayStar casino is easy thanks to the intuitive main menu and separate games menu. The games are broken down by category or there’s a search box so you can jump right to your desired game.

The same menus are featured in the stand-alone mobile app, available to download for both iOS and Android. Playing experience on the app more than matches the PlayStar desktop version, including live casino titles, and certainly ranks among the top casino apps around right now.

Usability rating

91/100 Clean and responsive casino design
  • Clear game categories
  • Smooth mobile apps
  • No demo mode without logins

It would be easy to assume that PlayStart online casino is one of the big brands if you take a quick glance at the site. The design and UX certainly have a serious and professional feel to them despite the relative youth of the casino.

I found the casino easy to navigate about on the desktop version with a clear main menu at the top for key categories and sub-menus where appropriate, like on the games lobby.

My only major gripe is the burger menu that flips in from the left of the screen contains the same links as the top menu. There is no real need for both but is probably a shrewd move to make the site fully responsive.

No major complaints when it comes to mobile here either as both the browser and dedicated app versions behave in the same smooth manner. It’s only the sub-menu that doesn’t behave itself in the browser and defaults to a messy sideways scroll, making miss-taps an easy occurrence.

Nav-wise, I found all the games I was looking for and the categories are neat with no cross-pollination of random titles as far as I could see. Overall, PlayStar scores highly for usability.

PlayStar user reviews

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