bet365 online casino review
Gambling Problem? Call or Text 1-800-GAMBLER 1-800-BETS-OFF (IA), 1-800-GAMBLER (AZ/CO/IN/IL/LA/NC/NJ/OH/PA/TN/VA) 21+, (KY) 18
- Impressive welcome bonus
- High-quality games from top providers
- 36 exclusive slots
- Only 5 live dealer games
- Under 500 games overall
- Limited filtering
Editor's note
This review is based on the operator’s current offer. Data and analysis are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Expert verdict
For a lot of casual online casino players, bet365 is an impressive casino that will quickly quench their gaming thirst.
Upon registration, the house offers players a lucrative welcome bonus where players are given 10 days of free spins, with up to 50 free spins each day. Just load any amount from $10, and you’re good to go.
Further, a speedy and helpful customer support system is available 24/7 to offer you timely assistance whenever you have an issue in the lobby. If you like playing your favorite casino games on the go, you can do it via your browser or use dedicated iOS and Android apps.
Avid casino gamers, on the other hand, might struggle a little at bet365 as the variety of games is limited with less than 500 titles, and 33 live dealer games. Nonetheless, there’s still a jackpot game and a few high-stakes table games that high rollers will relish.
Legal states: bet365 casino availability in the USA
The bet365 online casino stepped into the legal American iGaming market for the first time in August 2019 after teaming up with the Hard Rock Atlantic City casino.
This bet365 casino review is based on the New Jersey online casino, with one other bet365 casino being available in Pennsylvania.
| Licensed states | Welcome bonus | Games | Slots | Software providers | License provider |
|---|---|---|---|---|---|
| New Jersey | 10 days of Spins – Generator Reveal | 450+ | 415 | 20 | NJDGE |
| Pennsylvania | 10 days of Spins – Generator Reveal | 420+ | 312 | 15 | PGCB |
bet365 bonuses: 10 days of free spins
Once you sign up and deposit $10, you’ll be taken to a Spin Generator. This will happen everyday for the next 20 days. Once a day for 10 of those days, you’ll be able to pick either the yellow, blue, or red button.
Picking a button will randomly award you 5, 10, 20, or 50 free spins, all at a stakes of $0.20. You’ll be able to use these free spins on four games: Curse of the Bayou, Magic Forge, Maximum Vegas, and Super Mega Ultra Wheel.
Once credited, you’ll have seven days to use your free spins or they will be removed from your account. there are no wagering requirements, any winnings accrued can be withdrawn at your discretion.
In case you were wondering, there’s no bet365 online casino bonus code required for you to redeem the welcome bonus. Just create your account with your accurate information, and the bonus will be yours for the taking!
Bonus facts
| Category | Details |
|---|---|
| Welcome bonus | 10 days of Spins – Generator Reveal |
| Wagering requirement | N/A |
| Bonus code | N/A |
| No deposit bonus | N/A |
| Free spins | N/A |
| VIP rewards | N/A |
| Other bonuses | Weekly prize pool |
Don’t forget that after you load your first deposit of at least $10, bet365 NJ online casino gives you a 30-day window to claim the welcome offer. If not, you will end up missing out on all the perks that come with it.
At the time of writing, the bet365 online casino only has weekly prize pool offers, unlike many of the best bonus casinos out there. These prize ppols change every week, so keep any eye out on the promos tab for the new promo details.
Bonus rating
- No bonus codes needed
- No max withdrawal limit from bonus wins
- Missing no deposit promotion
- Few other offers
When I look at the bet365 NJ online casino, what’s available is a shadow of the range of bonus deals other players enjoy from the same brand overseas. In the US-facing platform, the only offers that are currently available for members is the welcome bonus and weekly prize pools.
That being said, the welcome bonus is excellent. With a chance to get up to 500 free spins and no wagering requirements, it’s a fairly lucrative offer. That being said, I am disappointed that only 4 games are eligible for the bonus to be used.
A no-deposit deal here would up the ante, and a handful more promotions for returning players would have gone a long way as well.
All in all, the bet365 NJ online casino welcome bonus is an excellent start. If you prefer having a crack at a continuous stream of perks and garner comp points while in the gaming lobby, you are better off playing elsewhere.
Games: 450+ with a handful of exclusives
Bet365 offers only a total of 450+ games. This lack of variety is below the US iGaming industry average of 300 to 500 games, with many offering well over 600 titles.
Online slot machine fans have the most options, with 415 titles, followed by 35 table games alongside 11 video poker variants and 11 poker card games. Lastly, there are five progressive jackpot games in the lobby.
Games facts
| Category | Details |
|---|---|
| Expert’s pick | Game King Video Poker |
| Slots | 415 |
| Popular slots | Finn’s Golden Tavern |
| Jackpots | 5 |
| Top jackpot | Divine Fortune |
| Table games | 35 |
| Popular table game | Premium Blackjack |
| Live games | 33 |
| Popular live game | VIP Blackjack |
| Average RTP | 96.11% |
| Demo-play availability | N/A |
Despite the small number of online casino games available at the bet365 online casino, the lobby has a few tricks hidden up its sleeves. For instance, there are 36 exclusive online slot games that you can relish here. The exclusives include titles like Mariachi de Los Muertos, Ferocious Dawn, and Book of Claddagh.
Game types
-
Live Blackjack
-
Poker
Software rating
- High-quality games
- A few exclusive options
- Limited range of games
When I looked at the casino lobby for this bet365 online casino review, I was downright underwhelmed by what’s currently available.
Even before I talk about the dismal collection of games, I was disappointed to discover that the casino doesn’t offer any of its games in demo play. For my gaming, I prefer a casino that allows me to at least get a taste of the games available in the lobby before I can spend real cash.
If I had to pick one positive here it would be that while the casino only offers 450+ games in total, it appears that bet365 NJ online casino opted for a quality over quantity approach. So, whichever title you pick, you are in for a treat thanks to cutting-edge graphics and highly rewarding in-game bonus power-up features.
Additional bet365 game details
bet365 slot games
While 415 is a teensy-weensy number for slot machine enthusiasts, you get the best of the best from top software developers like NetEnt and IGT.
Brace yourself for some immersive gameplay that comes brimming with bonus features such as free spins, multipliers, and instant cash goodies on the reels.
Divine Fortune, the only progressive jackpot online slot here, awaits with a cash prize of over $40K for one lucky winner at the time of writing. You’ll also get to enjoy the 36 bespoke online slots from bet365.
Below is a quick highlight of the best titles you can take on at the bet365 online casino site.
| Slot | Game studio | Theoretical RTP | Volatility | Max Payout |
|---|---|---|---|---|
| Finn’s Golden Tavern™ | NetEnt | 96.1% | Medium/High | $500,000 |
| Starburst | NetEnt | 96.10% | Low | $100,000 |
| Red Hot Tamales | IGT | 95.83% | Low to Medium | $1,000,000 |
| Gorilla Kingdom | NetEnt | 96.03% | Medium | $1,392,640 |
| Spin O’Reely | Bet365 Games | 95.05% | Low to Medium | $25,000 |
| Blood Suckers II | NetEnt | 96.94% | Medium | $324,500 |
bet365 table and card games
With just 35 table games available in the bet365 casino lobby, you won’t have much choice if these are the types of games that you relish the most in an online casino. If you throw in the 11 video poker variants, the total number of table and card games hits 43, and they are as follows:
| Game Type | Variants |
|---|---|
| Blackjack | Multihand Blackjack, Premium Blackjack, Premium Blackjack Single Hand, Blackjack |
| Roulette | European Roulette, 101 Roulette, Premium European Roulette, European Roulette |
| Poker | Casino Hold’em, Heads-up Hold’em |
| Baccarat | Baccarat |
| Video Poker | Ten Play Draw Poker multi-Hand, Five Play Draw Poker Multi-Hand, Triple Play Draw Poker Multi-Hand, Game King Video Poker |
Software at bet365
With about 20 casino software developers backing the casino, bet365 is well within the US market average, where 10 to 20 game providers supply most operators.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | NetEnt |
| Number of software providers | 20 |
| Live providers | 2 |
| Most popular live software | N/A |
| Bespoke software | Yes |
| Download required? | No |
Alongside its proprietary bet365 Games studio, the casino lobby is supplied by games from leading software developers such as NetEnt casinos, Playtech, IGT, Betsoft, Yggdrasil, Big Time Gaming, NextGen and Play’n GO.
Available software
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NetEnt
-
IGT
-
Betsoft
-
Big Time Gaming
-
Evolution Gaming
-
Playtech
-
NextGen
-
Lightning Box
-
NYX
-
1X2 Gaming
-
Ash Gaming
-
Blueprint Gaming
-
Cryptologic
-
Endemol
-
Genesis
-
Play'n GO
-
Quickspin
-
Yggdrasil
Payments rating
- Solid number of software providers
- Exclusive software available
- Several big names missing
Upon launching the casino, I was happy to find that the operator has partnered with popular software developers such as NetEnt, IGT, and Playtech. That, along with a handful of bespoke titles from bet365 Games, really wet my appetite right off the bat.
The lobby has an ample mix of titles like the classic NetEnt slot Starburst and Playtech’s Miss Fortune, as well as unique proprietary releases from bet365 Games like Book of Claddagh.
The other plus of playing at bet365 online casino is the seamless interface where you don’t need to download any software to your devices to start playing. You can fire up all the games in the lobby right from your browser.
Looking at the negatives, not all the smash hits from Playtech are available in the lobby. For example, why are games from the Age of Gods slots series missing in this Playtech-powered lobby? Not to mention other top developers like High 5 Games, and SG Digital aren’t featured on the site.
Payments: fast and secure options
The options you’ll find at bet365 include bank transfer, VISA, MasterCard, Maestro, PayPal, PayNearMe, PaySafeCard, Skrill, bet365 MasterCard, and cash at the casino cage. You must, however, bear in mind that PayNearMe and PaySafeCard can’t be used to cash-out money from your casino account.
Payment method facts
| Category | Details |
|---|---|
| Number of payment methods | 11 |
| Popular payment | MasterCard |
| Minimum deposit | $10 |
| Maximum deposit | $38,000 per transaction |
| Average deposit time | Instant |
| Minimum withdrawal | $1 |
| Maximum withdrawal | $38,000 per transaction |
| Average withdrawal time | 24 hours – 5 days |
| Deposit fees | No fees |
| Withdrawal fees | No fees |
While all deposit transactions are instant across all the supported payment channels, cashing out speeds will vary from one payment method to another. Using the bet365 MasterCard is the fastest way to cash out as your money will be processed instantly.
Withdrawals using PayPal and Skrill will be processed within 24 hours, whereas bank transfers and other card options will take anything from 1 to 5 days. Physical cash withdrawals at the cashier cage in Hard Rock Atlantic City will also be processed instantly.
Deposit methods
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Bank Transfer
-
Apple Pay
-
Cash at Casino Cage
Withdrawal methods
-
Visa
-
MasterCard
-
PayPal
-
Skrill
-
Bank Transfer
-
Apple Pay
-
Cash at Casino Cage
Payments rating
- Adequate range of payment methods
- No transaction fees from bet365
- Withdrawals may take up to 5 days
Bet365 online casino ranks among the cream of the crop when it comes to deposits and withdrawals. I liked that you have plenty of fast, secure, and reliable options to pick from when loading your buy-ins or cashing out, and the house doesn’t directly charge any fee for the transactions.
While the minimum deposit could be slightly better, it is on par with the industry average of $10. The Tropicana Atlantic City Online Casino has the most favorable low minimum deposit limit set at $5 only.
When it comes to cashing out, bet365 allows you to cash out even just a single dollar, as long as you do it via the cashier cage at the Hard Rock Hotel Casino in Atlantic City. The other cash-out option that I found favorable is the exclusive bet365 MasterCard, where you can enjoy the perks of instant withdrawal casinos for only $5.
This branded bet365 card is super convenient for withdrawing as it’s the only online channel you can use for instant cash-outs. All other online payment methods will need some patience on your end as you’ll have to wait from a few hours to 5 days for your money to reflect in your account.
On top of the friendly variety, the payment policy is transparent, and I liked that I didn’t even need to be logged in to the account to know about my options and limits. The only thing that is probably missing here is Neteller, Discover, and Amex, as they are among the most popular payment methods for online casino fans.
Safety: rock-solid safety and airtight security
The bet365 online casino platform legally operates under a license approved by the New Jersey Division of Gaming Enforcement (NJDGE). On top of that, the NJDGE is also responsible for testing the Random Number Generator (RNG) used on the casino games available on the platform to guarantee safety and fairness.
Safety facts
| Category | Details |
|---|---|
| RNG auditor seals | NJDGE |
| Responsible gambling seals | 800GAMBLER, NCPG |
| Licenses | New Jersey Division of Gaming Enforcement |
| SSL encryption | 256-bit |
| Two-factor authentication | Available |
| Ever blacklisted? | No |
| Deposit, wager, time, and loss limits | All available |
| Self-exclusion | Available |
| Cooling-off period | Available |
There’s an RG (Responsible Gaming) stamp at the top left corner of the homepage which heads to a dedicated page packed with tools to help you gamble responsibly. Here, there are six tools, namely My Activity, Deposit Limits, Spend Limits, Session Limits, Time-Out, and Self-Exclusion, to assist you in staying in control of your gambling.
Bet365 is the second of three skins legally allowed to offer online casino betting services under the license issued to the Hard Rock Casino Atlantic City, the biggest casino in New Jersey. The other two online skins operating this land-based casino’s license are Unibet and the venue’s own Hard Rock Online Casino platform.
Licensed by
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New Jersey Division of Gaming Enforcement
Trusted by
-
800GAMBLER
-
NCPG
Safety rating
- All vital safety measures available
- ISMS certification for information security
- Little information on testing procedures
No doubt, the bet365 online casino is easily among the safest and most secure online casinos that I’ve come across in the US iGaming world. After all, the brand has a reputation to uphold.
Right from the homepage, you can see all the badges from regulatory authorities and safer gambling organizations. All these logos are hyperlinks to respective pages should you require more information.
A unique aspect with the security at bet365 is that the platform operates an Information Security Management System (ISMS) to protect confidentiality and information availability. The ISMS at bet365 has an ISO/IEC 27001:2013 certification, an internationally recognized information security standard.
The platform scores higher than most US casinos, but it could still do better. I would like to see how the NJDGE tests the games for fairness and audits the individual RTPs.
That aside, bet365 has foolproof security, and the numerous positive reviews that it generally has online make it even more trustworthy. In fact, it features as one of out top most secure online casinos in the US.
Customer Support: round-the-clock availability
If you ever get stuck while playing your favorite games at bet365, worry not, as the platform’s customer support system is among the best in the USA. There’s a comprehensive FAQs section, detailed terms and conditions, and live chat and toll-free phone support are available 24/7.
Customer support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | Yes |
| [email protected] | |
| Contact number | 1-888-8-BET-365 and 1-833-754-8200 |
| On-page support | FAQs and Help section |
As part of our comprehensive bet365 online casino review, we tested each support channel. Live chat was the fastest as we received instant responses with no waiting times or queues. In addition, the answers we got were straightforward and helpful.
When it came to email support, the responses usually came in a few hours, and depending on the complexity of the question, it took a little longer, but no more than a day.
Support rating
- Easily accessible support
- Knowledgeable agents
- Live chat accessible for non-registered users
- Email responses sometimes take long
Support at the bet365 NJ online casino is stellar. I can’t say that I had any major issues with the service.
Unlike some platforms where live chat and phone support are restricted to a specific number of hours, bet365 is there for you round the clock. The phone support is also toll-free, meaning that I did not have to spend a dime when talking to the agents.
One of the reasons bet365 didn’t get top marks is that there’s no direct access to the support. Whenever you click ‘Help’ for assistance, you’ll have to go through the FAQs before getting the ‘Contact Us’ tab under the General menu of the FAQs.
Speaking of the FAQs, the section is comprehensive, and for a lot of queries, there’s no need to contact support. There’s also a ‘Search’ function in the FAQs where you can type in your question, and you’ll receive some quick DIY solutions.
Usability of bet365 casino
The user experience of the bet365 online casino is modern. Getting started as a new player is easy, and the navigation is intuitive, while players should expect no difficulties when accessing the casino menus.
The full suite of games is available on the mobile app, and the app itself is available on both iOS and Android.
Usability facts
| Category | Details |
|---|---|
| Mobile app | Yes |
| Mobile games availability | Full suite |
| Ease of navigation | Very easy |
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 0.1 sec |
| UX and UI rating | Excellent |
| Other products | Sports |
Like most real money US casinos, there are a total of 13 mandatory fields that you are required to fill and 3 clickable boxes to complete registration. The process will take a few minutes, and you can head over to the lobby to pick your favorite games in seconds, thanks to the filtering system.
The casino shares its platform with the bet365 sportsbook, which can be swapped to from the tabs at the top.
Usability rating
- Intuitive user interface
- Smooth navigation
- Seamless registration process
- No filtering by provider or in-game features
The game filtering system here is a treat as it allows you to pick from Featured, Originals, Bonus Slots, Video Slots, Jackpots, Arcade, and Table & Card options. Better yet, if you have a specific title that you’d like to play, there’s a search function that comes in handy.
The platform is great on mobile as well, and it’s nice to see the full suite of games available. Not all online casinos are fully available on mobile, so this was a nice plus.
Compared to platforms like Golden Nugget, it could be better. For example, no complex filtering system is present to allow you to search games from software providers, similar themes, or in alphabetical order.
The need for complex filtering aside, bet365 is a beauty to navigate. With a sportsbook section available in a click as well, there’s no reason I would give the usability of the platform less than 90 out of a possible 100.
Operator comparison
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|---|---|---|---|
| Expert rating |
Expert rating
79
/100
|
||
| Playscore |
Playscore
85
%
|
%
|
%
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| Bonus |
Bonus
10 days of Spins – Generator Reveal.
|
|
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| Minimum deposit |
Minimum deposit
$10
|
|
|
| Minimum withdrawal |
Minimum withdrawal
$1
|
|
|
| Deposit methods |
Deposit methods
11
|
|
|
| Games |
Games
450+
|
|
|
| Loyalty rewards |
Loyalty rewards
no
|
|
|
| States |
States
NJ, PA
|
|
|
| Visit site | Visit site | Visit site |
bet365 casino user reviews
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