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Parx’s online casino review

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Checked byGeraldine Sammut,Paul Portanier
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60/100 Expert rating by Sarah C.
100% deposit match up to $500

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Parx Casino, now known as betPARX, launched in New Jersey in 2019, however, Pennsylvania residents had already been acquainted with the brand for many years due to its land-based venue in the state.

The brand is owned and operated by Ocean Casino Resort and was initially best known for its horse racing offering before expanding into the casino arena.

If you want to discover more about the site’s pros and cons, including the games on offer, promotions and everything in between, take a peek into this honest Parx online casino review.

Pros and cons

  • Good mobile app
  • Slingo games offered
  • Lucrative rewards system
  • Limited software providers
  • No live casino
  • No e-wallets

General ratings

60 / 100 Expert rating by Sarah C
44Bonus rating
65Games rating
31Software rating
40Payments rating
65Safety rating
73Mobile rating
74Support rating
89Usability rating
How we rate
72% Playscore based on 6 critics
84
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76
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70
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70
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70
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64
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What is our Playscore?

General info

Launch date 2019
Company behind Greenwood Gaming and Entertainment

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Editor’s note

As of 2021, Parx Casino is officially recognized as betPARX casino.

This review is based on the operator’s offer in NJ. Data and analysis below were accurate at the time of publishing, but may be subject to change or removal.

Expert verdict

While it’s true that it lacks the authenticity offered by live dealer games and that it could also use a few more software providers to diversify its game lobby, the operator does score highly in many respects. Its promotions and rewards system are lucrative and come with lower than average wagering requirements, and its mobile app is a breath of fresh air, with most of the desktop features available from smaller screens.

Customer support was also responsive and helpful and as a fully licensed operator, you can put your mind at ease that playing at Parx will always be a secure experience.

Parx in different states

Parx online casino currently operates in Michigan, New Jersey and Pennsylvania – the home of its land-based operations. Parx’s PA online casino offers pretty much the same features as its NJ-base site, with slightly different promotions on offer as well as an online sportsbook offering a range of betting on different events.

The operator has now also launched its casino operations in Michigan where it previously also ran an online sportsbook in partnership with Gun Lake Casino.

If you happen to live outside these states, we recommend checking out our top sweeps cash casinos, which are available across the US.

Parx in Pennsylvania

With a newly launched website, you can can enjoy Parx in Pennsylvania, where you’ll find:

  • 100% deposit match up to $750 and 500 free spins for new customers
  • Bonus money has 10x wagering and free spins have a 20x wagering requirement
  • 151 slots
  • 13 live dealer games
  • 26 table games
  • 9 jackpot slots

Parx in New Jersey

This review is based on the New Jersey Parx casino. Some of its highlights include:

  • 100% deposit match up to $750 and 500 free spins for new customers
  • Bonus money has 10x wagering, and free spins have a 20x wagering requirement
  • 155 slots
  • 21 table games
  • 6 jackpot slots

Unfortunately, live casino games are still not available at the NJ Parx online casino. 

Parx in Michigan

Parx online casino is now also available in Michigan, where you will find: 

  • Up to $1,000 on your first 24 hours of casino play for new customers with a 5x wagering requirement
  • 125 slots
  • 8 live dealer games
  • 30 table games
  • 6 jackpot slots

Parx’s online casino bonuses: $500 on your first deposit

When registering for an account at Parx online casino, you’ll be invited to claim a 100% match bonus of up to $500 on your first deposit. All you need to do to get your hands on the cash is fill out the online registration form, make a minimum deposit of $10 and enter the Parx bonus code CASINO500.

It comes with wagering requirements of x20 which is pretty much the industry standard. It’s worth noting that different online casino games at Parx will contribute differently towards fulfilling these turnover requirements. Slots, for example, contribute 100% while table games only contribute 10%.

While there are also regular  promotions to enjoy, such as daily slots tournaments, Parx provides a rewards’ program known as ‘Xclub’. This loyalty program allows players to connect their land-based accounts with their online one and thereby earn rewards such as free play and extra bonuses which can be redeemed in their land-based casino. There are currently 3 Xclub tiers: Players, Premium and Elite.

Bonus facts

CategoryDetails
Welcome bonus100% deposit match up to $500
Wagering requirement20x
Bonus codeCASINO500
Deposit bonusUp to $500 on first deposit only
Free spinsNo
VIP rewardsXclub program
Other bonusesDaily promos and tournaments

Bonus rating

44/100 Basic bonus program with room for improvement
  • High first deposit bonus
  • Low wagering requirements
  • Low maximum bonus amount

Parx online casino offers a pretty hefty first deposit bonus to attract new players. However, its regular promotions leave a little more to be desired and are far behind the best US bonus casinos. The daily promos are few and far between and mostly focused on slots, awarding free spins for qualifying games.

That being said, their wagering requirements are fairly low at just x20, when compared to the industry standard of x30. The promotion terms and conditions are also clearly displayed on their promo page so you should have no trouble getting a fair deal here.

The loyalty program is a nice touch but the rewards on offer are mostly restricted for use in Parx’s land-based casino in PA, which isn’t very convenient for NJ players.

Additional bonus details

Parx’s online casino bonus codes

This is one NJ online casino that does require players to enter a promo code, at least when it comes to that first deposit bonus. Simply enter the code CASINO500 after making your first deposit of $10 or more to get bonus funds credited to your account.

Games: 200 slots, 45 table games and a handful more….

Slot players will be satisfied at Parx online casino, thanks to their extensive selection of online slots that have been conveniently categorized so you can easily locate your favorite titles. With just over 200 slots in the mix however, they could still do with expanding their portfolio to add more unique and lesser-known titles, like other NJ casinos such as Golden Nugget.

When it comes to table games, the selection is one of the biggest when compared to other online casinos in New Jersey, with around 40 variations of popular classics like blackjack, roulette and baccarat. The only thing missing here is a decent online poker selection, but rumor has it that Parx has plans in the pipeline to start offering it soon.

However, there is currently no live casino games available in Parx’s game lobby which is a huge disadvantage at a time when so many online casino players crave the authenticity of live dealer games thanks to the feelings they evoke of being present in real, brick-and-mortar gambling venues. It’s also worth noting that there are no bingo, craps online or scratch card games available at Parx’s casino, but there are multiple variations of Slingo – an online casino game that combines slots and bingo.

Games facts

CategoryDetails
Expert’s pickDivine Fortune
Slots 200
Popular slotTwin Spin, Slingo, Wheel of Fortune, Dead or Alive
JackpotsN/A
Top jackpotImperial Riches
Table games 40
Popular table gameAmerican roulette
Live gamesN/A
Popular live gameN/A
Average RTPN/A
Demo-play availabilityAvailable

While Parx does not offer any exclusive games, we did find it convenient that they provide free demo play in order for players to familiarize themselves with their games before making any real money wagers.

Games rating

65/100 Decent game selection but lacking live dealer thrills…
  • High-quality games from top providers
  • Free play in demo mode
  • No live casino section
  • No jackpot or craps available

Games are probably the most integral part of an online casino and to be quite frank, Parx casino’s offering is fine – not amazing, nor mediocre but simply, fine.

Many big brands in the industry are constantly working on improving their game lobbies to include more variety for players – Golden Nugget, for example, currently includes some 900 titles with more being added on a  regular basis. 

In this case, Parx has come a long way since its launch, offering approximately 300 games in total, so far, which is standard but not great. Our online casino reviews always note that 300-500 casino games is about average.

It’s worth noting, however, that Parx puts quality over quantity, offering high calibre titles from well-known game providers such as IGT and Pragmatic Play. Parx also forms part of our NetEnt casino list so you can be sure that gameplay will meet even the highest of standards.

The fact that the games are available to play for free in demo mode is also a plus since this is a great way for players to get used to the rules before risking any of their bankroll.

The modest assortment of some 200 slots is varied enough to keep gameplay interesting but the lack of progressive jackpots did leave a bad taste in my mouth, if I’m being honest. The table game offering is decent, though, with around 40 titles available.

Then, there’s the elephant in the room that just needs to be addressed – the live casino games or rather, complete lack thereof. If you crave the authenticity of live dealer titles, you’d be better off looking elsewhere. Here’s hoping Parx will come to their senses and add this section sometime in the near future.

Additional games details

Parx’s slot games and jackpots

You can get your spin on in more ways than one with Parx’s slot selection, featuring some 200 multi-reel video slots of fun themes and styles, complete with fun bonus features and mini games such as the ones in blank and blank. Progressive jackpot fans will be disappointed here though, as there are currently zilch titles on offer.

Parx’s table games

If table and card games are more your cup of tea, you’ll be well catered for here, with around 40 variations of all the classics like Multi hand blackjack, Perfect Pairs, European and Speed roulette, baccarat and video poker.

Live casino games

Did we mention that Parx is not the place for live casino enthusiasts? Sadly, Parx currently does not offer a live casino game section, which can be a huge disadvantage for fans of this genre.

Available free games at Parx

Fortunately, all the games available at Parx online casino can be played for free, with demo funds. We always suggest that players take advantage of this feature to practice playing games before betting real money on them.

Software: six providers to rule them all

All the games found at Parx online casino run on a software platform provided by GAN – a US-based online gaming platform provider. This means you’ll find a range of less common titles such as Slingo, Rakin’ Bacon! and Golden Wins. This also means, however, that many popular online casino games are missing from their portfolio.

Software facts

CategoryDetails
Most popular slot softwareAGS
Number of software providers6
Live providersN/A
Most popular live softwareN/A
Bespoke softwareNo
Download required?No

After testing out the software on multiple devices, we found it to run fairly smoothly with no glitches and no need for additional downloads – all games can be streamed directly on the operator’s website.

However, the omission of any live casino software once again disappoints, with no live games whatsoever for players to try their hand at.

Available software

Software rating

31/100 Decent but slightly mediocre…
  • High-end software providers
  • Mostly high quality
  • No bespoke software
  • Several popular titles missing

Parx online casino only features games from a total of 3 high-end software providers — NetEnt, IGT and AGS — and a handful of smaller game developers such as Wild Streak Gaming and Konami. This means that while most of the titles available are high calibre, with sharp graphics and innovative bonus games, there are many popular favorites that are missing from the operator’s game lobby.

For those who aren’t looking to play games by specific providers, Parx offers a decent (if not slightly old-school) selection of games.

Payments: nine ways to deposit and withdraw

Parx offers players a total of 9 different ways to deposit and withdraw funds. This is a decent offering, albeit a little on the low side when compared to some other NJ casinos.

The following payment methods are all accepted at Parx: Visa, MasterCard, Maestro, Paynearme, Play+ prepaid card, ACH, online Bank Wire Transfer as well as Cash@Cage. The latter allows you to fund or withdraw from your Parx online casino account in person at the Ocean Casino Resort Cashier Cage in New Jersey. It’s also a Discover card casino.

Payment facts

CategoryDetails
Number of payment methods9
Popular paymentACH (max deposits of $5000)
Minimum deposit$10
Maximum depositVaries according to payment method
Average deposit timeInstant
Minimum withdrawal$10
Maximum withdrawalVaries according to payment method
Average withdrawal time72 hours
Deposit feesNo fees
Withdrawal feesNo fees

All deposits at Parx are instant while withdrawals may take up to 3 business days to show up in your account due to processing times. The exception to this is, of course, when withdrawing in person from their land-based venue in New Jersey.

In order to make a withdrawal, you’ll need to submit certain identity verification documents such as a copy of your ID and proof of residence.

All deposits are instant except PayNearMe  (within 30 min) and wire transfer (5-7 business days).

Deposit methods

Withdrawal methods

Payments rating

40/100 Secure and convenient deposits and withdrawals
  • Leading payment methods offered
  • No fees
  • No e-wallets

While the list of payment methods at Parx casino is not what I would call comprehensive, they do offer all the major options such as prepaid cards, bank wire and popular credit/debit cards. The fact that no fees are charged from the casino’s side is also a plus, as are the low minimum deposit and withdrawal amounts.

Cashout times are also fairly standard and having the option to deposit and withdraw your funds in person should you choose to is another point in the online casino’s favour – a handy feature for NJ residents. It’s not one of the best Visa casinos, but it gets the job done. All that’s really lacking here is the addition of secure, e-wallet options such as PayPal.

Safety and security at Parx online casino

Parx is licensed and regulated by the New Jersey Division of Gambling Enforcement which effectively means that they have the stamp of approval from the state’s official gambling authority.

Safety facts

CategoryDetails
RNG auditing sealsDGE
Responsible gaming seals1-800-GAMBLER
LicensesNJ & PA
SSL encryption256-bit
Two-factor authenticationAvailable
Ever blacklisted?No
Deposit, wager, time, and loss limitsAll available
Self-exclusionAvailable
Cooling-off periodAvailable

This is not at all surprising when considering that Parx already has a name to live up to – we’re referring to its land-based casino in Bensalem, PA.

We also found many positive reviews from members who have played at Parx, which goes to show that they are a reputable operator that prioritize their players’ security.

Licensed by

  • new-jersey-division-of-gaming-enforcement-logo
    New Jersey Division of Gaming Enforcement

Trusted by

  • 800-gambler logo
    800GAMBLER

Safety rating

65/100 A reliable online casino that ticks all the right boxes.
  • All essential safety measures in place
  • No unique safety measures

Parx is allowed to operate within the state of New Jersey legally thanks to its license issued by the state’s Division of Gambling Enforcement.

As you would expect, the entire online gambling site is also fully encrypted with 254-bit technologies to prevent third parties from gaining access to players’ personal and banking information.

When it comes to responsible gambling, Parx has pulled out all the stops to ensure that players can set deposit, time and wager limits to keep their gambling in check.

It’s also possible to request a cooling-off period or to completely self-exclude yourself from Parx, should you feel that your gambling habits are getting out of hand. The site also lists several organizations where players can seek help for gambling problems or addiction.

All in all, there’s not much to lament when it comes to Parx’ safety and responsible gambing measures, as all the standard features are in place.

Customer support: live chat, email, phone, FAQs

Parx customer support is reliable and responsive – even if not 24/7.

After testing out Parx’s support channels, we found their customer service to be friendly and knowledgeable, on the whole.

Live chat agents took up to 60 seconds to respond and proved informative and helpful when presented with a query about withdrawal times.

Phone support took a little longer to reach, but waiting times still weren’t too lengthy – the longest we were left on the line was 10 minutes, The agents spoke perfect English and proved polite and helpful.

Support facts

CategoryDetails
Customer support availability10am – 12am EST
Live chatOnly for registered players
Email[email protected]
Contact number833-472-7972
On-page supportFAQs

You can also reach Parx by email on [email protected] but we only recommend using this option as a last resort, since it took a few hours for them to get back to us.

There’s also a short FAQ section that’s worth checking out, although most of the questions listed are related to payment issues.

Support rating

74/100 Cooperative and easily accessible… during working hours
  • Helpful and knowledgeable agents
  • Short waiting times
  • Not available 24/7

Customer support at Parx is reliable, responsive and helpful. In fact, the only thing that I feel the need to complain about is the fact that the agents are not available 24/7 but only during the hours of 10:00 am to 12:00 am. This can be a nuisance for those night owls, like me, who enjoy getting their gaming thrills during the early hours.

The fact that waiting times were kept to a minimum is another plus, since long response times can be annoying when you’re experiencing an urgent issue that needs to be dealt with ASAP.

The agents themselves that I had the pleasure of contacting were polite and seemed to know their stuff, which is always a plus.

Usability: easy to navigate and quick to load

Signing up to Parx takes around 10 minutes in total and the process is fairly straightforward in all respects, with all the usual personal and financial form filling to complete.

Parx mobile casino interface displayed on two phones side by side

The Parx website itself is also adequately user friendly with a clear layout, making it easy for players to find what they’re looking for quickly and without much hassle. The game lobby’s filtering system allows you to locate your favourite titles, although it’s not categorized as neatly as some other online casinos (888 Casino).

Parx’s makes use of the popular Dragonfish online casino platform powered by 888 Holdings, which gives the site an overall clean and approachable feel. Live chat is always a click away since the widget is sticky, enabling registered users to get in touch with support quickly and easily

Usability facts

CategoryDetails
Mobile appYes
Mobile games availabilityFull suite
Ease of navigation Very easy
Game filtersYes
Search functionYes
Loading speed0.5 sec
UI and UX ratingUser-friendly
Other productsN/A

Parx’s mobile casino app is easily accessible on all iOS and Android devices and can be downloaded for free from the App store as well as directly from Parx’s website for Android users.

Loading up the app takes just a few seconds and includes the majority of games available on Parx’ desktop platform. The app is quite similar to the browser-based version of the online casino, with all features, such as account settings and cashier options, clearly visible and easily accessible for a pleasant user experience.

Usability rating

89/100 Decent navigation and usability with some setbacks.
  • User-friendly website
  • Easy to navigate
  • Slow to load

I am of the humble opinion that usability can be highly subjective since not all users have the same perceptions.

However, Parx’s usability, while not quite on par with some of the industry’s top dogs, is quite decent on the whole.

The website itself is laid out in vivid colours that are pleasing to the eye and pretty easy to navigate, despite the lack of search function.

Both Android and iOS apps can be downloaded via the mobile casino tab of the desktop browser, however the mobile app scores significantly lower due to multiple glitches and crashes and should be avoided until some improvements are made.

Registration and claiming bonuses is also straightforward, although I did notice the lack of a search function, both in terms of the game lobby as well as the site in general. Many online casinos have implemented complex filtering systems, which makes Parx’s primitive category divisions seem a little basic.

Parx casino offers around 80% of their game lobby from their mobile app which is great news for those of you who, like myself, prefer to get their gaming thrills from smartphones or tablets rather than desktop pcs.

Navigating the app also proved quite painless, with all features tidily laid out in the same way as the operator’s desktop site.

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