Pala Casino online casino review
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Pala Casino, now rebranded as Stardust casino, offers more than 900 real money games through the desktop site or the dedicated casino app.
You’ll find a no deposit bonus, welcome package, daily bonuses, and a rewards program at Pala Casino online.
While Pala Casino has many good points, it has also got its downfalls. Join us as we explore the ups and downs in our review.
Pros and cons
- Daily bonus offers
- Excellent customer support
- Native mobile app
- No live casino lobby
- Basic search filters
- No demo mode available
General ratings
General info
| Launch date | 2018 |
| Company behind | Pala Band of Mission Indians |
Best alternatives to Pala
Editor’s note
As of May 5, 2023, Pala Casino is officially recognized as Stardust casino.
This review is based on the operator’s offer in NJ. Data and analysis below were accurate at the time of publishing, but may be subject to change or removal.
Our final expert verdict
While the Pala Casino online casino can use a few tweaks here and there, it’s got quite a lot going for it and would suit most players.
Regular promotions, Daily Plays, and an extensive rewards program are all reasons players enjoy Pala Casino. The top point is the $25 sign-up bonus and three-part welcome package.
Pala Casino offers a healthy range of payment methods and around-the-clock customer support.
You’ll find a selection of 900+ games on the desktop site, with the majority also available on mobile. Pala Casino has a native app for iOS and Android while also offering browser entertainment. Remember to download the additional app if you prefer this.
Finally, Pala Casino online casino offers a smooth user experience with intuitive navigation.
Pala Casino in different states
Pala Casino is available in New Jersey and Pennsylvania. If you live outside of NJ and PA, we suggest checking out our top sweeps cash casinos, which are available across the US.
States available
Pala Casino bonuses: $25 Sign-up bonus + up to $500
The first Pala Casino online promotion is a $25 sign up bonus, and all you need to do is register. Next, you’ll get a three-part welcome package amounting to up to $500 in total.
The wagering requirements for these are relatively low when compared to other US online casinos, with the first deposit playthrough requirement standing at only 10x.
Pala Casino online promo codes are there when you need them. You won’t need one for your sign up bonus and first deposit match, but the second and third deposit bonuses require one, and they’re readily available for you.
Bonus facts
| Category | Details |
|---|---|
| Welcome bonus | $25 Free Bonus + Deposit Bonuses up to $500 |
| Wagering requirement | 20x on sign-up bonus |
| Deposit bonus | Yes |
| Free spins | Yes |
| Other bonuses | Yes |
| VIP rewards | Yes |
| Other bonuses | Yes |
There’s much more beyond the Pala Casino new member promotions. While these could easily change, this is what we found at the time or writing:
- Calendar of offers – these include deposit matches, free spins, happy hours, and more
- Daily Plays – a mix of reload bonuses and/or free spins for each day of the week
- Daily free spin – to use for a chance to win $1,000,000. You’ll get an extra one when logging in on a Saturday or Sunday
- Competitions – the opportunity to win a cash prize
- Refer a Friend – bonus cash for inviting your friends to join you
- Rewards system – a six-tier program for extra gifts, offers, and perks
Always remember to check the terms and conditions of the promotion you claim. This way you’ll know how long your bonus is valid for, where you can use your spins, and which Pala Casino bonus codes you need to use.
Bonus rating
- Sign up bonus chip
- Daily Plays including bonuses and free spins
- Great rewards program
- No tournaments
Many casinos don’t offer much beyond the welcome bonus, but not Pala Casino. Bonuses are regular here – I found one for each day of the week. And that’s not all; they even offer a daily spin that can pay one million Gs.
Kicking off with a sign-up bonus is always nice, and it only gets better at Pala Casa. Why? No deposit codes – all I needed to do to claim it was sign up, officially making Pala join the ranks of the coveted no deposit casinos.
The welcome bonus may not be the biggest — the best casino bonuses easily hit $1,000 — but the daily offers make up for it by increasing Pala Casino free play significantly. Free spins, reload bonuses – there’s something for everyone.
We all love a little competition. I also found nifty contests for cash prizes! There are no active tournaments, though, which was a bit of a disappointment.
The best part is that the more you play, the more you’ll get with the Pala Casino Rewards program.
Then there’s the Refer a Friend program. Getting something extra for referring your friends is always nice.
Additional bonus details
Million dollar spin
You’ll need to log in every day to spin the Million Dollar Slot. You’ll have one daily free spin and an additional one when logging on over the weekend. Pala Casino online no deposit bonus codes are non-existent here – the spin will be automatically credited into your account. If you don’t log in, however, you’ll lose the spin for that day.
Daily plays
There are reload bonuses, free spins, or combinations of both on offer every day at Pala Casino. The online promotions are unique to the day and are the same each week.
Rewards program
You’ll be entered into the Pala Casino Rewards Program upon sign up. You’ll receive Status Points (SP) and Reward Points (RP) for every real money bet you place. You can exchange your RP for gifts in the Points Store. Your SP, on the other hand, contributes to your Loyalty Level (Bronze, Silver, Gold, Platinum, and Elite). Each tier comes with added benefits like exclusive bonus offers, a personal account manager, and more. The ultimate rewards come with the Elite+ level, which you’ll need a personal invitation to get to.
Milestone Bonuses are granted automatically every time you reach a new level. These come with a 30-day expiry date and only a 1x wagering requirement.
Refer a friend program
Word-of-mouth is stronger than any other form of marketing, which is the reason behind this Pala Casino bonus. Send your friend your invitation link through the tab in your account and receive a cash bonus when your friend registers. The invitee will also get a reward. It’s a win-win situation.
The $1,000 no deposit bonus code
Ah, the infamous $1,000 no deposit bonus code that many of our users keep asking about. Does it exist? Where can I find it?
It doesn’t exist anymore; it’s been upgraded to $1,000,000 instead now. But don’t get too excited, it was never as great as it sounds.
It was (and still technically is) part of the welcome package at Pala casino. You get $20 no deposit cash for free, then you spin a wheel where you win at least another $5. That’s where the $1,000 no deposit bonus code came in, but obviously, the vast majority of people going for it weren’t that lucky.
The wheel is still available, and you get one spin a day on it at Pala casino, with the chance to land a $1,000,000 cash prize. While the grand prize is cash you can instantly take home, any other win, be it $5 or $1,000, is subject to wagering requirements.
Also note that the wagering requirements are not great: 20x. The biggest no deposit bonus codes are not always the best no deposit offers — and not great even compared to top US casino bonuses.
Games: 900+ games — slots and table games
US gamblers can choose from 900+ games, which sits on the average online casino selection.
Pala Casino’s games consist of 898 slots, 8 jackpots, 27 table games and 6 live games.
You’ll find a selection including slingo games, pala poker, pala bingo, slots, blackjack, roulette, and video poker.
Games facts
| Category | Details |
|---|---|
| Expert’s pick | Big Bucks Bandits Megaways |
| Slots | 898 |
| Popular slot | Big Bucks Bandits Megaways |
| Jackpots | 8 |
| Top jackpot | Divine Fortune |
| Table games | 27 |
| Popular table game | American Roulette |
| Live games | 6 |
| Popular live game | Infinite Blackjack |
| Average RTP | N/A |
| Demo-play availability | Yes |
You won’t find any exclusive games at Pala Casino. This online casino, however, does have poker and bingo platforms. You’ll find regular tournaments at the PalaPoker platform and a dedicated community with chats and forums on the PalaBingo platform.
The Pala Casino games are varied, and there are plenty of themes to choose from. The RTP is pretty standard, but it’s best to check the game’s rules if you want to spin the ones with a higher RTP.
There is no advanced filtering, but you can filter by game type or use the search bar if you’re looking for a particular game. A downside of the Pala Casino lobby is that you cannot play in demo mode, which means you’ll need to place real bets if you want to try the game out.
Game types
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Live Roulette
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Bingo
Games rating
- Large variety of game types
- Dedicated poker and bingo sections
- Games cannot be played in demo mode
- Basic filtering system
When it comes to the layout of Pala Casino’s lobby, there’s much to be desired. While you can filter for your preferred game type, there’s no filtering system for providers, popular games, or new ones.
I did, however, find popular titles like Gonzo’s Quest and jackpot slots like Divine Fortune. You’ll also find dedicated pages for poker and bingo, which I think is a huge plus.
If you like to try out the games before staking real cash, then you’re better off at a casino like Golden Nugget.
Overall, the Pala Casino games section is great for the beginner player, but I wouldn’t recommend it for more advanced players who are particular about what they want to stake their cash on.
Additional games details
Pala Casino slot games and jackpots
Among the 900+ games at Pala Casino, our review found 898 slots and 8 jackpots by top providers like NetEnt and Yggdrasil Gaming.
There quite a bit of variety on offer. Egyptian, food, Mexican, Asian, and adventure are amongst the few themes the Pala Casino games have.
When it comes to the jackpots, one lucky spin is all you need to walk away with a six-figure reward.
Despite only having a few software providers, you’ll find different bonus features in different games. These include free spins, expanding symbols, wilds, and much more. If you’re after another style, we recommend casinos like BetMGM, which has a significantly higher number of slots and providers.
If you’re happy where you are, check out some of our recommended Pala Casino slot games:
| Slot | Game studio | Theoretical RTP | Volatility | Max Payout |
|---|---|---|---|---|
| Atlantis Megaways | Yggdrasil | 96.10% | Medium – High | $216,025 |
| Starburst | NetEnt | 96.10% | Low | $100,000 |
| Guns N’ Roses | NetEnt | 96.98% | Low- Medium | |
| Riches of Midgard: Land and Expand | NetEnt | 96.03% | Low – Medium | $87,000 |
| Fortune Coin | IGT | 94.20% | Low – Medium | $25,000,000 |
While some have higher RTP percentages than others, you’ll have the chance to receive a good payout with all of the titles. The Pala casino games are largely popular among online gamblers.
Pala Casino table games
You won’t find an extensive Pala Casino table games lobby, though its 27 games are spread over three filters: Blackjack, Table, and Video Poker.
While this may seem like a small number, it’s higher than your average US casino, with most offering no more than 10 titles.
Providers like NetEnt and SG Digital power the Pala Casino table games. The RTP remains standard here, with roulette around the 97% bracket and blackjack taking the cake at 99%. You’ll also find variations of Baccarat and Craps.
We’ve put together some recommendations for you to try out. Each game comes with its unique style and layout:
| Title | Game studio | Theoretical RTP | Min. Bet | Max Payout |
|---|---|---|---|---|
| American Roulette | NetEnt | 94.74% | 0.10 | $3,600 |
| Casino Hold’em poker | Playtech | 99.18% | $0.10 | 100 : 1 |
| Blackjack Exchange | Slingo | 96.10% | $0.25 | $19,700 |
Software: 10 software providers at Pala Casino
There are 10 software providers at Pala Casino. Our review uncovered big-shot names like NetEnt, Yggdrasil Gaming, and High 5 Games – this is a low number when compared to other casinos like Golden Nugget, which houses games from 25 providers.
Pala Casino offers a massive selection of NetEnt slots and table games, which can be safely called one of the giants in the iGaming industry.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | NetEnt |
| Number of software providers | 10 |
| Live software providers | 1 |
| Most popular live software | Evolution |
| Bespoke software | No |
| Download required? | No |
Other providers available at Pala Casino are IGT, SG Interactive, Playtech, WMS, and Slingo. There’s also Evolution Gaming that provides software for the live games.
While the number of providers is on the low side at Pala Casino, the number of games and themes is worth noting. You will, however, need to use the casino’s site in the browser on desktop or via the mobile application, which is free for download on both Android and iOS devices.
Available software
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NetEnt
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SG Digital
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IGT
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Evolution Gaming
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High 5 Games
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WMS
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Slingo
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ReelPlay
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Yggdrasil
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Playtech
Software rating
- Well-known providers like NetEnt
- Satisfactory variety within the casino lobby
- No bespoke software
Pala Casino scored low here, simply because of the limited number of providers. Although they have 10 providers, which, let’s face it, is not the biggest number ever, I did enjoy spinning all those NetEnt slots.
I like the fact that you can play instantly at Pala Casino. Not having to use my personal storage space is a huge plus.
All in all, the variety of providers is average at best. Giants like Netnt and Yggdrasil Gaming put it there, but I think Pala Casino could benefit from some other big names on their list.
Payments: nine ways to deposit and withdraw
Pala Casino’s payment methods are within the standard range of 6 – 15 providers.
They offer instant ACH bank transfer, PayPal casino, Visa, Mastercard casino, Play+, NJ Pala Casino PrePaid Card, online banking, PayNearMe, and Borgata Cashier (in person) payment providers.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 9 |
| Popular payment | PayPal |
| Minimum deposit | $10 |
| Maximum deposit | N/A |
| Average deposit time | Instant |
| Minimum withdrawal | N/A |
| Maximum withdrawal | N/A |
| Average withdrawal time | 48 – 72 hours |
| Deposit fees | No fees |
| Withdrawal fees | No fees |
Deposit methods at Pala Casino include instant ACH bank transfer, Play+, PayPal, Visa, Mastercard, NJ Pala Casino PrePaid Card, online banking, Wire Transfer, and PayNearMe. You can even deposit in person at any Borgata Cashier cage.
When it comes to withdrawing, there are slightly less options, as most cards are unavailable, as well as Wire Transfer and PayNearMe. The remaining options however are available.
Your deposit will be credited to your account instantly unless you opt for casinos that accept bank transfers. In this case, it will appear once your bank has processed your transfer, which doesn’t take longer than a few business days.
Pala Casino withdrawals can take anywhere between 24 and 72 hours to be processed – this adds on to the time your selected withdrawal method requires.
Deposit methods
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PayPal
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Visa
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MasterCard
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Bank Transfer
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PayNearMe
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Play+
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ACH Network
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Cash at Casino Cage
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Wire Transfer
Withdrawal methods
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Bank Transfer
-
PayPal
-
Play+
-
ACH Network
-
Cash at Casino Cage
Payments rating
- No fees from the casino
- Instant deposits available
- Jackpot withdrawal limits
- Payment policy only available once logged in
I think it’s good that Pala Casino doesn’t impose any extra charges on deposits and withdrawals. While this is common practice, it won’t be the case at all online casinos.
Although the range of payment providers is good, giants like Skrill and PaySafeCard are missing – this is a con, but what Pala Casino offers is quite broad.
Another point for improvement is the payment policy. Do I need to register before deciding if I agree with the terms? Having said that, the customer support agents I spoke to were quite happy to clear up my doubts.
Deposits and withdrawals are relatively quick, which is always an advantage. You’re limited to $10,000 per transaction though, and that includes jackpot funds. Withdrawals do have that long processing time for their first withdrawal, but once that’s in the bag, you’re usually set with Pala being one of the best online casinos for fast payouts.
Additional payment information
Pala casino withdrawal and deposit fees
There are virtually no fees when it comes to depositing and withdrawing at Pala Casino. Our review found this to be a big plus since some casinos charge commission. Remember to check whether your selected payment provider has fees of their own, though.
Pala casino payment limits
The minimum deposit at Pala Casino is $10, and that’s also how much you can withdraw if you choose to. There are no limits on how much you can deposit. However, you’ll only be able to withdraw up to $10,000 per transaction. Jackpot withdrawals are included in that amount.
Safety and security at Pala casino
Also part of a land-based establishment, Pala Casino is an online casino with a valid license and a strong reputation.
Safety facts
| Category | Details |
|---|---|
| RNG auditing seals | N/A |
| Responsible gaming seals | N/A |
| Licenses | New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board |
| SSL encryption | 256-bit |
| Two-step authentication | Not available |
| Ever blacklisted? | No |
| Deposit, wager, time, and loss limits | All available |
| Self-exclusion | Available |
| Cooling-off period | Available |
Pala Casino takes security seriously and that is why it also features as one of our most secure online casinos. Besides being regulated by the New Jersey Division of Gaming Enforcement and Pennsylvania Gaming Control Board, Pala Casino online casino offers plenty of information concerning responsible gambling.
The RG logo is in both the top right corner and the footer of the page. Clicking on it will present you with detailed information and links to pages where you can learn more. There are also numbers to problem gambling associations.
Licensed by
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New Jersey Division of Gaming Enforcement
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Pennsylvania Gaming Control Board
Safety rating
- Responsible gaming information is easily accessible
- Regulating bodies and relevant links are easy to find
- Plenty of information about limits and self-exclusion
- No unique safety measures in place
You’re in good hands at Pala Casino. The fact that this online gambling site forms part of a land-based casino just adds to its reliability.
Loss limits and self-exclusion information is readily available. I think this is great as it puts everything out there.
Overall, quite pleased with the security at Pala Casino online casino, especially since online reviews seem to be quite positive in this sense.
Additional safety and security details
Pala casino: Responsible gaming
Gambling should be entertaining, not problematic. Pala Casino has a fully comprehensive responsible gaming page that offers links to an external Help Guide. You’ll also find links to the regulating bodies and problem gambling links for further information and help.
Setting loss limits at Pala casino
The key to keeping gambling controlled is to set your loss limits. You can do this through the links on the Responsible Gambling page, through your account, or you can contact the Pala Casino customer support team – this will help you set a budget to make sure you don’t go overboard with your gameplay.
Self-exclusion at Pala casino
If you feel you need a break, don’t be afraid to take it. Go to your account’s profile and set your limits. You can opt for a cooling-off period (minimum three days) or go for the long haul with the ‘Self Exclude (in years)’ option. If you’re not sure what to do, then contact the Pala Casino customer support team, who are there to offer their guidance and expertise.
Pala Casino mobile app
The Pala online casino offers a dedicated mobile application for both Android and iOS devices. With an essentially same interface, your gameplay won’t change much when using the Pala Casino NJ app.
A huge upside is that the majority of games are available on mobile devices – this means that you can enjoy most of your favorites (if not all) regardless of the device. Navigation is also more or less the same, with the game filters and search bar at the top of the page.
While you can use the dedicated Pala Casino mobile app, you can also play from a browser. If you prefer the latter, you’ll need to download the GeoGuard App from Google Play (Android) or App Store (iOS).
Playing is essentially smooth, but glitches do happen. However, these are not frequent, so your experience using the Pala Casino mobile application should be a relatively good one.
Supported operating systems
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Android
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iOS
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Linux
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MacOS
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Windows
Mobile rating
- Native app for iOS and Android
- Play via the mobile app or through a browser
- Most games are offered on mobile devices
- Additional software may be required
The fact that Pala Casino online offers mobility shows that the site tries to cater for 2021 needs. The interface of the iOS and Android apps is very similar to the desktop version, so navigating around the website wasn’t too hard.
Most games are offered across devices, which is great, especially since the bonus promotions are the same. I like being able to decide when and how I claim an offer.
Having to download additional software is a bit annoying, but you won’t be able to access the Pala Casino mobile app outside of New Jersey, so keep that in mind if you plan on taking a trip!
Customer support: live chat, email, phone, FAQs
The customer support team at Pala Casino is 100% dedicated to providing the best service possible.
Available channels
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | Yes |
| [email protected] | |
| Contact number | 18552436444 |
| On-page support | FAQs |
We tested the different customer support methods at Pala Casino. Our review came up with the following results:
The live chat is fully functional, and the customer support agents are friendly and professional. Their original response time is just a few seconds, and it took them a maximum of two minutes to reply to our questions. The best part, though, is that no follow-up questions were needed, so it was a smooth experience overall.
The same goes for phone and email support. The customer support agents are very responsive and very knowledgeable.
Support rating
- Live chat available for registered and non-registered users
- Customer support available 24/7
- Variety of customer support options
- Difficult to find the details from the casino lobby
I was honestly quite pleased with the level of customer support offered. There are plenty of options to suit everyone’s preferences, and the fact that it is a 24/7 service is a huge plus.
For generic questions, they have a great FAQ section with detailed articles. It’s all neatly organized, even offering how-to guides for specific providers.
The Pala Casino live chat was an easy experience. While many casinos will leave you waiting for ages, this one offered support within a few seconds. Not having to ask follow-up questions or clarify what I needed was great!
Although the contact details are quite easy to find if you’re on the main page, if you’re in the casino lobby, it may be a bit difficult to get to them.
Additional customer support details
Pala casino FAQ section
The FAQ section at Pala Casino online casino is quite extensive and covers important topics like payments, responsible gaming, and others. There’s even a search function that you can use to filter your questions. Responses are quite thorough. However, we do think that questions related to bonuses and promotions would be useful. The FAQ page also encourages you to submit a ticket if you don’t find your answer.
Pala casino live chat
The Pala Casino live chat is a sticky widget that is available 24/7. It sits in the bottom right corner and navigates the page with you – this means that a customer support agent is always a couple of clicks away. A form will pop up once you click on it for you to fill in your username and email address before being redirected to a customer support agent.
Pala casino phone support
Should you prefer, you can use the phone number provided on the customer support page – this, too, is available 24/7. Keep in mind, though, that this isn’t a freephone number so you may incur charges.
Usability: easy registrations
The sign up form at Pala Casino is straightforward and quick to fill in. You’ll only be asked for the essential information. It takes less than 3 minutes to become a member of the Pala Casino online casino community.
Claiming bonuses is also pretty easy. If you need a code, it will be right there where you can find it, and the terms are clear – no hidden fine print.
Everything you’ll need to find is neatly laid out in the menu that sticks to the screen as you scroll. Where relevant, you’ll also find drop-down menus to make your navigation easier.
Usability facts
| Category | Details |
|---|---|
| Mobile app | Yes |
| Mobile games availability | Full suite |
| Ease of navigation | Very easy |
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 0.3 sec |
| UI and UX rating | Neutral |
| Other products | N/A |
When it comes to the games, you’ll find basic filters and a search bar that allows you to search by game name or type.
The live chat also sticks to all pages except the casino lobby, so help is always close by.
Usability rating
- Quick and simple registration process
- Detailed menu and drop-down menus
- Very basic filtering system
Signing up to Pala Casino was quick and easy. It literally takes the same amount of time to warm up leftovers. Navigation across the site is also intuitive – there’s nothing complicated.
I do like the fact that the live chat follows you around. Was disappointed to not see it in the casino lobby, but it’s pretty much everywhere else.
The filters and search function could use some improvement, though. Pala Casino’s got a very basic system where you need to know the exact name of the game to be able to look for it. Otherwise, you’ll need to scroll through all the catalog to find it.
Overall, a rather smooth usability experience. A few tweaks here and there, and Pala Casino will get my 100 score!
FAQs
What states allow Pala Casino online?
Pala Casino is licensed and regulated in two states, by the New Jersey Division of Gaming Enforcement and the Pennsylvania Gaming Control Board, which means that it is only available in New Jersey and Pennsylvania.
Is there a Pala Casino NJ app?
Yes, there is. You can download the Pala Casino application on your smartphone or tablet on both iOS and Android devices. Find out more in our mobile section above.
Are there any Pala Casino online no deposit bonus codes?
You will get a $25 free chip when opening an account with Pala Casino – this is automatic, so you won’t need any codes. You’ll then get to claim a three-part welcome bonus.
What kind of games can I play at Pala online casino?
There is a variety of games at Pala Casino. Online casino games include slot machines, blackjack, roulette, bingo, poker, jackpots, and many more.
Pala user reviews
Do you have any experience with this operator?
