Expert verdict

Harrah’s is well-known in the US gambling market for its multiple land-based venues throughout the US. Unfortunately, its online offering doesn’t come close to the high-class entertainment players have come to expect from the brand. 

While the no-deposit bonus, massive games library, and intricate rewards system all work in its favour, the limited software options and lack of live games just doesn’t make the cut when so many similar operators (BetMGM, Tropicana) are going above and beyond to provide more choice and diversity to their players. 

The native iOS and Android apps, while not the worst by far, were slow loading at times, and the customer support did take almost 15 minutes to get back to us, which is a few minutes too many.  

However, safety and security, fortunately, aren’t an issue at Harrah’s – the operator is fully licensed and encrypted although terms and conditions could be slightly less vague.

Harrah’s in different states

Since its launch back in 2013, Harrah’s online casino is currently still only available to legal residents of New Jersey.

In the meantime, if you live in a state where Harrah’s doesn’t operate, we suggest checking out our top sweeps cash casinos, which are available across the US.

Harrah’s online casino bonuses: $10 no deposit + more

New players can take advantage of a $10 Harrah’s casino bonus with no deposit required. New members simply need to complete the registration process successfully to get this online casino bonus credited to their account. This bonus expires in 7 days and comes with x1 wagering requirements on slots and x5 on all other games. 

There’s also a 100% match bonus, which is valid on all first deposits of up to $300 and requires 5x wagering on slots and 25x wagering on all other games before you’ll be able to cash out. The bonus amount will also be released to your account in increments of $10 daily and is valid for 30 days.

Also worth noting is that there’s no need for a Harrah’s bonus code to claim any of the welcome bonuses.

Bonus facts

Apart from the bonuses offered to new players, Harrah’s online casino also offers a range of ongoing promotions depending on the time of year, as well as a 4-tiered VIP program that makes use of the Caesars Rewards system. These include:

• Smaller match deposit bonuses (example: Get $20 if you deposit $20)
• Monthly tournaments with cash prizes (Grand prizes up to $30K and beyond)
• Cashback offers 
• Free spins bonuses on slots (20-200 free spins offered on a variety of slots)
• Tier credits and rewards via their loyalty program 

The loyalty program at Harrah’s online casino allows those who have an existing Caesar’s Rewards account to pair their perks with their online gameplay. This program is highly popular and available at 40 gambling venues worldwide, giving members discounts and access to prestigious events.

Caesars Rewards awards players with two different types of loyalty points – Tier Credits and Reward Credits. The latter essentially can be exchanged for benefits like cashback or perks in land-based Caesars Entertainment venues while Tier Credits are added to your annual Tier Score to boost your Tier Status to Gold, Platinum, Diamond or Seven Stars.

Games: 890+ slots, 27 progressives, 47 table games

There are a total of 897 slots available from their desktop platform. Harrah’s also offers top slots like Da Vinci Diamonds. 

The table game offering is also excellent, with 47 table games. These include popular games like blackjack and roulette, as well as some video poker and even baccarat.

The lack of a live casino section leaves a large gap in Harrah’s game lobby. It’s also worth noting that there are no bingo or other types of specialty games available at Harrah’s casino.

Games facts

The theoretical RTP for most of the games available lies in the 93%-95.9% range. Free demo play is also available, so players can test out games before depositing to play for real money.

There is no search function available for the game lobby, although it is divided by category.

Software: eight providers at Harrah’s

Harrah’s game lobby is powered by eight online casino software providers, some of which are well-known brands within the online casino industry (NetEnt, NextGen, IGT). Others, however, are less familiar names that you may not have come across before (Amaya).

Software facts

All software runs smoothly, with no download necessary – players can access games directly from the website. Most of the games available are high quality, with crisp graphics, immersive sound effects, and quirky bonus games, and in-game free spins to take advantage of.

Since Harrah’s currently doesn’t offer any live dealer games, there is no live software provider.

Payments: nine ways to deposit and withdraw

Players will find a total of nine Harrah’s payment methods, with all the most popular banking options to choose from

Payment types offered are: VISA, PayNearMe, Mastercard, Discover, ACH, Online Bank Transfer, PayPal, as well as Caesars Online Play+ Card which is a prepaid card that’s only available at the Caesars’ owned venues Caesars Palace, Tropicana, 888casino, and Harrah’s.

There’s also the option to deposit or withdraw in cash at brick-and-mortar establishments via Caesars Atlantic City Cashier’s Cage.

Payment facts

For deposits, you can use VISA, MasterCard, Discover, Play+, ACH, PayPal, PayNearMe, Bank Transfer or deposit cash in person at the land-based Harrah’s Atlantic City casino.

Withdrawals are currently only available via five of the listed payment methods. Most of these may take up to five business days to be processed before you can access your funds. However, cash at cage withdrawals must be applied for online and can then be collected in person, usually within 24 hours or when approved.

All deposits are instant except PayNearMe  (within 30 min) and wire transfer (5-7 business days). 

Some withdrawal methods may require valid proof of ID to proceed. Apart from submitting a withdrawal request via the Cashier page, you also have the option to reverse your withdrawal and review your withdrawal history.

Safety and security at Harrah’s online casino

As is generally the norm with licensed and regulated real money casinos, Harrah’s is a safe operator for online gameplay.

The platform is encrypted with all relevant SSL technologies as is standard with online gambling sites to ensure that hackers and third parties have no way of accessing your sensitive personal and financial data. 

Safety facts

Seeing as Harrah’s online casino forms part of the Harrah’s brand that is present in more than 20 states as a land-based venue, the operator has a reputation to live up to. 

It’s no surprise, therefore, that Harrah’s has pulled out all the stops to ensure that your online gaming experience is a safe one. It has plenty of safety protocols, all explained in their terms of service.

Customer support: live chat, email, and phone

Our team tested out each of Harrah’s support channels to assess the quality of their customer service. 

When it comes to live chat, the response time recorded was an average of ten minutes. However, the quality of the responses was up to scratch, with the support agents answering all questions posed to them thoroughly and politely.

Support facts

It took a little longer for us to get hold of an agent over the phone though, with up to 30 minutes of waiting time in the evenings. Native speakers responded each time and tried their utmost to help solve our queries, even offering to call us back at a later time with a more detailed answer. 

Harrah’s also provides email support, although they promise to get back to you within 72 hours, which can be a few hours too long for queries that need urgent attention. 

Their onsite FAQ section is one of the most comprehensive we’ve seen on the market, with a handy search function and most topics about your online gameplay at Harrah’s covered in detail.

Usability: easy registration but tricky navigation

Registering at Harrah’s online casino is neither a lengthy nor an overly complicated process. We timed it, and the entire process took around 10 minutes to complete, including claiming the no-deposit welcome bonus.

However, navigating the site can prove a bit trickier. While games are divided according to category, there is no search function or extensive filtering system as can be found at other NJ online casinos. 

Harrah’s online casino is also available as a mobile app. The app is available free for download directly from the online casino’s website and is compatible with virtually all Apple and Android smartphone and tablet devices.

Some users may need to update their security settings to allow the app to install from an unknown source since it’s not available from the App Store or Google Play.

The number of games available on Harrah’s mobile app is limited compared to what’s available on desktop. Some features of the casino also didn’t seem to work within the app, such as the account settings section, and we ended up getting redirected to the browser-based version of the casino. 

The app interface could do with a bit of tidying up. Fortunately, real money gameplay and bonuses are fully accessible from the app.

Usability facts

Harrah’s makes use of the popular Dragonfish online casino platform powered by 888 Holdings, which gives the site an overall clean and approachable feel.

Live chat is always a click away since the widget is sticky, enabling registered users to get in touch with support quickly and easily

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