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Caesars online casino review

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Checked byPaul Portanier,Charlie Stamp
85/100 Expert rating by Ian Z.
100% up to $2,500 and 2,500 Reward Credits on a $25+ wager
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Caesars online casino is one of the original operators to launch in New Jersey, back in 2013 when the NJDGE legalized gambling in the states.

Today, the casino is considered one of the premier gambling destinations in the US. But is it the best? This Caesars casino review aims to find out, with expert ratings to give you the full picture.

So join us as we rate the 800+ casino games, welcome bonus, apps for iOS and Android, and responsible gaming measures of Caesars Palace online casino.

Pros and cons

  • No deposit bonus on registration
  • Low wagering requirements
  • 800+ games to play
  • Support limited to 4hrs/day
  • No game filtering system
  • Live casino not available 24/7

General ratings

85 / 100 Expert rating by Ian Z
87Bonus rating
88Games rating
77Software rating
80Payments rating
91Safety rating
91Mobile rating
76Support rating
90Usability rating
How we rate
86% Playscore based on 8 critics
97
america-gambles-logo
96
american-gambler-logo
90
play-new-jersey-logo
87
gambling-guy-logo
84
gambling-com-logo
80
betting-usa-logo
80
nj-games-logo
76
online-casinos-nj
What is our Playscore?

General info

Launch date 2021
Company behind Caesars Entertainment

Editor’s note

This review is based on the operator’s current offer. Data and analysis are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Expert verdict

Caesars’ online casino achieved a high rating for a good reason: when weighed up against other casinos licensed in New Jersey, the operator offers a quality product.

The first deposit bonus, in particular, is top tier, and new players can additionally claim a $10 no-deposit bonus with low wagering requirements. The game library is one of the largest in the industry.

At present, you can play over 800 slots and table games, while the iOS and Android apps come with just a few games less. Phones and emails have long waiting times, however all of the top support channels are here as well as a complete FAQ section.

There are no game filters, so finding a game from a specific software provider will require you to use the search bar — which does compensate for this to an extent.

Legal states: Caesars casino in the US

Caesars online casino accepted their first bet back in 2013. That was when the operator launched in New Jersey. Since then, the casino has expanded to include a Michigan online casino and Pennsylvania online casino, and an online casino is West Virginia.

This review is based on the New Jersey casino, which is the most extensive when compared to the other three states.

Licensed statesGamesSlotsSoftware providersCompatible devicesCustomer supportLicence provider
New Jersey80075019Desktop, iOS, Android, mobile browserLive chat, email, phone, FAQ and Help CenterNJDGE
Michigan72067017Desktop, iOS, Android, mobile browserLive chat, email, phone, FAQ and Help CenterMGCB
Pennsylvania35232310Desktop, iOS, Android, mobile browserLive chat, email, FAQ and Help CenterPGCB
West Virginia1621286Desktop, iOS, Android, mobile browserLive chat, email, FAQ and Help CenterWVL

Caesars bonuses: $10 bonus bet + $2,500 welcome bonus and credits

New players at Caesars online casino can kick off with a $10 no-deposit bonus, awarded on registration, plus another 100% match bonus of up to $2,500. Caesars also gives you 2,500 Reward Credits from its VIP loyalty program as part of its starting bonus to give you a nice head start on the rewards ladder.

The wagering requirements will depend on the type of game you choose to play and must be completed before you can request a withdrawal. For example, on your $10 sign-up bonus it’s 1x on slots, while on the 100% match bonus it’s 15x on slots or 30x on video poker. All other games have a playthrough requirement of 75x, excluding craps.

After completing the registration, expect a bonus code for the $10 no-deposit offer in your inbox (email). To avail of the 100% deposit match offer, use the Caesars promo code TIME2500 to claim up to $2,500 on your first deposit. To get the 2,500 Rewards Credits, you’ll need to place a wager of at least $25.

Bonus facts

CategoryDetails
Welcome bonus$10 sign-up bonus + 100% up to $2,500 and 2,500 Reward Credits on a $25+ wager
Wagering requirement$10 free = 1x on slots, $2,500 = 15x on slots
Bonus codeTIME2500
Deposit bonusYes
Free spinsNo
VIP rewardsCaesars Rewards
Other bonusesYes

The promotions page doesn’t mention much beyond the Caesars welcome bonus. Here are some examples of other online casino bonuses and exclusive promotions available at Caesars casino.

  • Giveaway for a Las Vegas culinary tour, including a two-night stay at Caesars Palace and $3,000 in dining credit.
  • Giveaway for two tickets to the Super Bowl, including a three-night stay at Caesars Palace, flights, and a meet-and-greet with Peyton and Eli Manning.

Caesars rotates promos like these regularly, so expect to see different giveaways as time goes by.

Heavily promoted, however, is the Caesars Rewards loyalty program. You won’t find any mention of VIP promotions; instead, a dedicated host will be assigned to you once you reach VIP status for exclusive bonuses and perks.

Bonus rating

87/100 Good no-deposit + welcome bonus
  • Top-tier welcome bonus
  • Excellent loyalty program
  • Limited existing player promotions
  • NJ bonuses only on slot play

Caesars casino bonus doesn’t disappoint. It’s great when weighed up against those from top operators such as Golden Nugget online casino and BetMGM – while others like SugarHouse, Virgin, and Tropicana pale in comparison, offering very little reward from the onset.

This is also where the online casino leaps ahead of competitors, by giving new registrants a no-deposit bonus. You’ll receive your Caesars casino promo code via email. Didn’t receive it? Just ask customer support to load the bonus manually, which is what I did.

The $2,500 is significantly above industry average, and a massive step-up from the previous iteration of the welcome promo at Caesars (which was capped at $1,000).

At the same time, the minimum deposit to claim the first-deposit bonus is set at just $10, way lower than the industry average of around $20–$30. (Full disclosure: lower is better here, so good job Caesars!)

While Caesars does make the list as a top online casino welcome bonus, things do drop off a bit after the welcome package.

The promotions page doesn’t mention much aside from two giveaway-type offers. Nonetheless, I like that the giveaway offers rotate quite a bit, meaning there’s always something new to look forward to.

The biggest drawback for me is that all bonuses in NJ (where I’m based) apply only to slot play. I fall squarely into the ‘slot player’ category, but still — variety is the spice of life.

Finally, the wagering requirements are on par with the rest of the US market. Keep in mind that these will depend on the type of game you choose to play.

Games: over 800 games and live casino tables

The Caesars online casino in NJ has over 800 casino games to choose from. These include 750 online slots, 6 live dealer, 14 video poker, 7 roulette, 11 blackjack, 16 table, and 23 casual games make up the library.

Games facts

CategoryDetails
Expert’s pick99 Fortunes Megaways
Slots840
Popular slotCleopatra Gold
Jackpots20+
Top jackpot Cleopatra Mega Jackpots
Table games39
Popular table gameMultihand Blackjack
Live games 34
Popular live gameLive Blackjack
Average RTP96.53%
Demo-play availabilityN/A

There are no demo versions of games available, though most games have low minimum spends of $0.2 – $0.01.

Games rating

88/100 Lots of games, missing some popular titles
  • Large selection of slots
  • Good table game variety
  • Very few progressives
  • No keno, bingo, craps

The Caesars casino games are a bit of a mixed bag. On the one hand, you have more slots than you’d know what to do with (750), while on the other, there are very few jackpots (10). Operators like Unibet have 39 progressive jackpots.

I’m also a bit surprised that there are fewer live casino games than the average of around 12. Live Blackjack is the most popular here, with 6 different tables available during the day.

You’d be correct if you said there are fewer live casino games at Caesars online casino than other NJ operators. While 6 is more than what Virgin Casino offers, BetMGM has a solid 12, Golden Nugget 15, and SugarHouse 14.

It isn’t all bad, though.

Caesars online casino has more slots than most operators: Golden Nugget (600+), 888casino (500+), and Unibet (540+). And while quantity doesn’t always equate to quality, most of these are from quality software providers like NetEnt and High 5 Games.

I’m pleased to report that the selection of table games is on par with the rest of the US market too. Here, you can play 34 different titles, including a couple of niche games like Mississippi Stud and Pai Gow Poker.

Sadly, online craps, keno, and bingo are missing. If bingo is your jam, check out Tropicana while craps and keno are available at BetMGM.

Caesars games breakdown

Caesars slots games

The slots library is more extensive than the market average, giving players more choices than most operators. Some of the top slots we recommend trying:

SlotStudioTheoretical RTPTop feature
Siberian StormIGT95.00%720 ways to win
Triple Da Vinci DiamondsHigh 5 Games97.1%Free games bonus
88 FortunesSG Digital96%Win 1 of 4 jackpots
Wheel of Fortune MegawaysBig Time Gaming96.46%Wild mega stacks
Medusa MegawaysNextGen96.28%Unlimited win multiplier

Caesars table and other games

Caesars has plenty of great table games for you to sink your teeth into. Here are some of the top games we recommend trying:

Game typeGame titleStudioTheoretical RTP
BlackjackBlazing 7’s BlackjackSG Digital99.33%
RouletteAmerican RouletteNetEnt97.3%
Video pokerDeuces WildSpin Games97.58%
ScratchcardMedusa ScratchNextGen95.17%
Variety gameSlingo RichesSlingo95%

Software: 19 game studios

19 online casino software providers are on the books at Caesars online casino. The majority of Caesars casino games are from High 5 Games, NetEnt, IGT, SG Digital, NextGen, Konami, WMS, and Slingo, while live casino games are only from a single game studio, Eguzi – which was acquired by Evolution in 2018.

Software facts

CategoryDetails
Most popular slot softwareHigh 5 Games
Number of software providers19
Live providers1
Most popular live softwareEvolution Gaming
Bespoke softwareYes
Download required?No

Lesser known but equally recommendable game studios include Big Time Gaming, Inspired, Lightning Box, NYX, Everi, Incredible Technologies, and Spin Games to name a few.

Available software

  • everi-logo
    Everi
  • ezugi-logo
    Ezugi
  • slingo-logo
    Slingo
  • nextgen-logo
    NextGen
  • high-5-games-logo
    High 5 Games
  • lightning-box-logo
    Lightning Box
  • NYX-logo
    NYX
  • incredible-technologies-logo
    Incredible Technologies
  • spin-games-logo
    Spin Games
  • wild-streak-logo
    Wild Streak

Software rating

77/100 Good range, but some top studios missing
  • 6/14 top game studios
  • Bespoke software
  • Some top studios missing

The software providers available at Caesars online casino are at the top of the market. However, my biggest complaint is that the live casino games studio is not open 24/7.

The online casino lost quite a few points here for that reason, especially when competitors such as Unibet provide live casino games around the clock.

On the contrary, the online casino has 7 out of what I consider to be the top 14 software providers available in the US. We listed them above in case you want to have a closer look.

Missing from the software providers are major players Playtech and RTG. However, even the best online casinos don’t have every software provider available. One can dream, though.

On a positive note, you don’t have to download the games from Caesars’ software providers. Instead, you can play them in your browser.

Payment methods: 11 ways to deposit and withdraw

Caesars online casino has 11 different payment methods, which is in line with the US market. All major deposit and withdrawal methods are available, including cash, cards, bank transfer, and online wallets.

Payment facts

CategoryDetails
Number of payment methods11
Popular paymentBank Transfer
Minimum deposit$10
Maximum depositN/A
Average deposit timeLess than 15 mins
Minimum withdrawal$1
Maximum withdrawalN/A
Average withdrawal time72 hours +
Deposit feesNo fees
Withdrawal feesNo fees

New Jersey players can make deposits and withdrawals in person at Caesars Atlantic City, while main payment methods online include: Visa, Mastercard, Discovery, Apple Pay, Amex, PayPal, PayNearMe, VIP Preferred, Online Bank Transfer, and Caesars Prepaid Card/Play+. 

Withdrawals can be completed using ACH, VIP Preferred, Caesars Prepaid Card/Play+, and PayPal – which is only available if you’ve made a deposit using this method. Alternatively, you can visit the Caesars Atlantic City cage.

Deposits take around 15 minutes to process but may take up to 24 hours, depending on your preferred method. Withdrawals get processed on the same day when requested in-person, while it can take 3-5 business when using any other payment method online.

Deposit methods

Withdrawal methods

Payments rating

80/100 Safe and reliable payment options, withdrawals slow
  • No fees from casino
  • Low minimum deposit, withdrawal limits
  • Withdrawals take 3-5 business days

At first glance, the Caesars payment methods include safe and reliable options, with no fees charged by the casino – which is quite common in the US market.

The number of payment methods available is also on par with other operators: BetMGM (15) and Golden Nugget (11). I like that players can deposit a minimum of just $10, while in-person transactions are available at Caesars Atlantic City.

What’s concerning is the long processing times. Of course, this is due to the measures put in place to stamp out online fraud. I fully understand why it’ll take 3-5 business days to receive your winnings, I just think it can be done slightly quicker. Fortunately, you can request an in-person withdrawal in Atlantic City instantly.

Also missing is a banking page with information available to non-registered players. Caesars online casino can take a page out of Golden Nugget’s book, where you can view all deposit and withdrawal methods along with the limits.

Instead, the withdrawal policy and FAQs include detailed information on the different payment methods and withdrawal processes.

Safety: safe gaming measures

The gambling site is licensed and regulated in four states and, because it represents an established land-based venue (Caesars Casino & Resort in Atlantic City), the operator has all the standard safe gaming measures in place that most real money casinos have.

The online casino is run by the reputable Caesars Entertainment brand, which also oversees 888casino, Tropicana, and Harrah’s, ensuring a high level of quality among all four online casinos.

Safety facts

CategoryDetails
RNG auditing sealsNJDGE
Responsible gaming sealsNCPG, 800GAMBLER
LicensesNew Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board, Michigan Gaming Control Board, WV Lottery Commission
SSL encryption256-Bit
Two-factor authenticationAvailable
Ever blacklisted?No
Deposit, wager, time, and loss limitsAll available
Self exclusionAvailable
Cooling-off periodAvailable

The NJDGE conducts regular audits to ensure the games are fair and safe. The site has a dedicated responsible gaming section where information related to player protection is available. There is also a dedicated section for the site’s terms of service.

Licensed by

  • new-jersey-division-of-gaming-enforcement-logo
    New Jersey Division of Gaming Enforcement
  • pennsylvania-gaming-control-board-logo
    Pennsylvania Gaming Control Board
  • michigan-gaming-control-board-logo
    Michigan Gaming Control Board
  • west-virginia-lottery-commission-logo
    WV Lottery Commission

Trusted by

  • 800-gambler logo
    800GAMBLER
  • NCPG
    NCPG

Safety rating

91/100 Better than most operators in NJ
  • All standard safety features
  • Transparent terms, policies
  • Part of a reputable land-based casino
  • Not an award winner

Caesars online casino nearly scored full points for safety and with good reason. Even with no awards under its belt, the online casino still manages to edge past other NJ operators for a higher safety rating.

While the casino is part of Caesars Casino & Resort, I could not find any information on whether the website follows the same responsible gaming program as the land-based venue. 

Instead, I was directed to the safe gaming page by customer support, where safety tips and information on the safe gaming tools is found:

– Two-step verification
– Deposit limits, spend limits, and session time limits
– Cool-off period of up to 30 days
– Self-exclusion for 1-5 years

Selecting self-exclusion will restrict you from all online and land-based gambling facilities in New Jersey – common at most online casinos licensed in NJ.

The safe gaming page can be accessed directly from the homepage and includes links to third-party gambling organizations.

Support: email, live chat, and phone

Caesars online casino has three support channels: email, phone, and live chat. There’s an FAQ section too, where you can find answers to topics such as “How to change my password.”

Support facts

CategoryDetails
Customer support availability24/7
Live chatYes
Email[email protected]
Contact number855-474-0606
On-page supportFAQs and Help Center

We ran around 10 tests of each support channel at the time of this Caesars casino review.  For live chat, the response time was quick, approximately 1-3 minutes.

Responses were detailed and required very few follow-up questions. The waiting time for phone support was 10-15 minutes. No web form is available on the website, but players can email the support team any time of the day. You may wait up to 24 hours for a response, though.

Support rating

76/100 24/7 customer support
  • All important customer support channels
  • Support available to non-registered players
  • Long email wait times

I’m usually not a fan of contacting customer support. In most cases, I’d rather try and solve an issue on my own. But that’s not always possible, especially when gambling online. Luckily, the customer support team at Caesars online casino is more than helpful.

Fortunately, all of the support channels are available, and live chat is especially good. I never had to wait more than 3 minutes for an agent to join the chat, and their responses were on par with the best in the business. More complicated questions required some follow-up, but that’s to be expected.

Still, I rated Caesars casino’s customer support lower than other sites because they don’t allow you to send transcripts of the live chat to your email – which makes it easier to keep a record of ongoing chats. That’s where Tropicana and SugarHouse outperform the rest of the market.

On a positive note, the FAQ section is top-shelf and covers a wide variety of topics. You can access these by clicking the question mark in the top-right corner of the gambling site. I use FAQs extensively when playing online, often to find info on the banking limits and withdrawal process.

Usability: user experience at Caesars

The user experience at Caesars online casino offers players quick access to the games and promotions. The registration page is easy to find and shouldn’t take more than 5 minutes to complete.

Caesars online casino homepage and progressive jackpots page

Usability facts

CategoryDetails
Mobile appiOS, Android
Mobile games availabilityFull suite
Ease of navigation Super easy
Game filtersYes
Search functionYes
Loading speed0.5 sec
UI and UX ratingNeutral
Other productsSports

No advanced game filters are available at Caesars online casino. Instead, Caesars players can use the search bar to find games or click the tabs to jump to the different game sections and verticals.

The support icon is sticky on all pages, so you’re never more than a click away from getting in touch with the support team.

The Caesars online casino app is available on iOS and Android and offers the same user experience as the desktop version. You can access the sportsbook room directly from the casino app. At present, the full suite of games is available on the mobile app.

Usability rating

90/100 Solid user experience
  • Support icon on all pages
  • Easy navigation
  • Great mobile app
  • No game filters

While all online casinos strive to give players the best experience possible, not all succeed. Caesars online casino does a decent job here, with all top sections directly accessible from the home screen – including the sport vertical.

I like that the support icon is sticky on all pages. Most US online casinos don’t have this tool, nor do they provide instant access to the support page – one example that comes to mind is Tropicana.

Not so good is the fact that no game filters are available. Luckily, you can click the different game tabs to jump between slots, table games, live casino, and casual games. You can also use the search bar to find specific games.

Navigating the website is straightforward. The top menu bar is where you’ll find the most important pages, including “Get Started,” with information on the registration process, deposit methods, and safe gaming measures.

On the whole, the Caesars app is easy to navigate and the layout is quite similar to the desktop site, which is great if you predominantly play on your computer and now want to hop on over to mobile.

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