Caesars online casino review

Bigger doesn’t always equate to better, but that’s not the case when it comes to welcome bonuses at NJ online casinos…

Fortunately, the Caesars casino bonus doesn’t disappoint. In fact, it’s great when weighed up against those from top operators such as Golden Nugget online casino and BetMGM – while others like SugarHouse, Virgin, WynnBET online casino and Tropicana pale in comparison, offering very little reward from the onset.

This is also where the online casino leaps ahead of competitors, by giving new registrants a no deposit bonus. You’ll receive your Caesars casino promo code via email. Didn’t receive it? Just ask customer support to load the bonus manually, which is what I did.

At the same time, the minimum deposit to claim the first-deposit bonus is set at just $10, way lower than the industry average of around $20-$30. (Full disclosure; lower is better here, so good job Caesar!)

While Caesar’s does make the list as a top online casino welcome bonus, things do drop off a bit after the welcome package.

The promotions page doesn’t mention much aside from two giveaway-type offers. Nonetheless, I like that Caesars online casino made some effort, as some operators (such as 888casino) fail to mention any existing-player promotions at all.

It’s not a big deal, but some players (including me) like to see what happens at online gambling sites outside of the welcome bonus.

Finally, the wagering requirements are on par with the rest of the US market. As mentioned previously, these will depend on the type of game you choose to play. I have listed the bonus rules below to give the full picture.

All in all, the Caesars casino bonus scored a couple more points than top competitors Golden Nugget (85),  SugarHouse (80), and 888casino (83).

The Caesars casino games are a bit of a mixed bag. On the one hand, you have more slots than you’d know what to do with (750), while on the other, there are very few jackpots (10). Operators like Unibet have 39 progressive jackpots.

I’m also a bit surprised that there are fewer live casino games than the average of around 12. Live Blackjack is the most popular here, with 6 different tables available during the day.

Where everyone loses out is the game filtering system. Or should I say, the lack thereof? Yes, there is a search bar to find your favorites. But with no advanced filters, finding games by your favorite software provider (for example) won’t be easy – especially on the slots page.

It isn’t all bad, though.

Caesars online casino has more slots than most operators: Golden Nugget (600+), 888casino (500+), and Unibet (540+). And while quantity doesn’t always equate to quality, most of these are from quality software providers like NetEnt and High 5 Games. You can read about them in the software section below.

I’m pleased to report that the selection of table games is on par with the rest of the US market too. Here, you can play 34 different titles, including a couple of niche games like Mississippi Stud and Pai Gow Poker.

Sadly, online craps, keno, and bingo are missing. If bingo is your jam, check out Tropicana while craps and keno are available at BetMGM.

Finally, a rating of 88 is not to be frowned upon, especially in a market as competitive as the US. No online casino will tick all boxes, but Caesars online casino does come close, sorta.

The software providers available at Caesars online casino are at the top of the market. However, my biggest complaint is that the live casino games studio is not open 24/7.

The online casino lost quite a few points here for that reason, especially when competitors such as Unibet provide live casino games around the clock, which is why it received a rating of 82.

On the contrary, the online casino has 7 out of what I consider to be the top 14 software providers available in the US. We listed them above in case you want to have a closer look.

Missing from the software providers are major players Playtech and RTG. However, even the best online casinos don’t have every software provider is available. One can dream, though.

On a positive note, you don’t have to download the games from Caesars’ software providers. Instead, you can play them in your browser.

At first glance, the Caesars payment methods include safe and reliable options, with no fees charged by the casino – which is quite common in the US market.

The number of payment methods available is also on par with other operators: BetMGM (15) and Golden Nugget (11). I like that players can deposit and withdraw a minimum of just $10, while in-person transactions are available at Caesars Atlantic City.

Missing are Skrill and PaySafeCard. However, with 7 of the 10 top payment methods that we look for in our US online casino reviews, finding one that works for you won’t be difficult. Still, since Caesars accepts Visa, most people tend to be pretty satisfied anyway.

Concerning, however, is the long processing times. Of course, this is due to the measures put in place to stamp out online fraud. So I fully understand why it’ll take 3-5 business days to receive your winnings – which is more or less the industry standard.

Fortunately, you can request an in-person withdrawal in Atlantic City, where Caesar’s becomes one of the same day withdrawal online casinos. Plus, there is no minimum amount when using this option.

Also missing is a banking page with information available to non-registered players. Caesars online casino can take a page out of Golden Nugget’s book, where you can view all deposit and withdrawal methods along with the limits.

Instead, the withdrawal policy and FAQs include detailed information on the different payment methods and withdrawal processes.

At any rate, the payment method receives a satisfactory rating of 80 for this Caesars casino review.

Caesars online casino nearly scored full points for safety and with good reason. Here’s my check-list:

– Licensed and regulated? Yes
– Responsible gaming tools? Yes
– Transparent terms, policies? Yes Blacklisted? No
– Has won an award? No

Even with no awards under its belt, the online casino still manages to edge past other NJ operators for a higher safety rating, including Golden Nugget (83), SugarHouse (88), Unibet (80).

While the casino is part of Caesars Casino & Resort, I could not find any information on whether the website follows the same responsible gaming program as the land-based venue. 

Instead, I was directed to the safe gaming page by customer support, where safety tips and information on the safe gaming tools is found:

– Two-step verification
– Deposit limits, spend limits, and session time limits
– Cool-off period of up to 30 days
– Self-exclusion for 1-5 years

Selecting self-exclusion will restrict you from all online and land-based gambling facilities in New Jersey – common at most online casinos licensed in NJ.

The safe gaming page can be accessed directly from the homepage and includes links to third-party gambling organizations.

Other than the above, the casino doesn’t appear to do anything above or beyond the norm. Some operators donate to gambling organizations, while others develop new technologies. Still, Caesars online casino ticks all the boxes and deserves a good rating.

Competing for the best casino app in New Jersey isn’t easy, but the Caesars casino app comes close to the top mobile casinos USA wide. I’ll start with what I don’t like.

As with the desktop casino, the Caesars casino app comes with no game filters. You can explore most game categories without needing any, but the slots section is different. Here, you’ll find some 739 different games and not being able to filter through them is a let-down, to say the least. Instead, you can use the search bar to find a game – which is reliable most of the time. Golden Nugget leads the way in terms of game filters though, which is why its mobile app scored a rating of 95.

I did experience a few technical glitches while testing the casino app but they were minimal for the most part.

The overall user experience is satisfactory and I don’t believe that players will have difficulty finding what they need. The interface is similar to the desktop version, with few differences to make playing on the go as smooth as possible.

Another plus is that other verticals are accessible from the Caesars online casino app. Unlike BetMGM, you won’t need to download a separate app to bet on the sportsbook or poker platform. Simply tap the menu and select the vertical you wish to visit.

On a whole, the Caesars app is easy to navigate and the layout is quite similar to the desktop site, which is great if you predominantly play on your computer and now want to hop on over to mobile.

I’m usually not a fan of contacting customer support. In most cases, I’d rather try and solve an issue on my own. But that’s not always possible, especially when gambling online. Luckily, the customer support team at Caesars online casino is more than helpful.

Fortunately, all of the support channels are available, and live chat is especially good. I never had to wait more than 3 minutes for an agent to join the chat, while their responses were on par with the best in the business. More complicated questions required some follow-up, but that’s to be expected.

Another reason I rated Caesars casino’s customer support lower than other sites is because they don’t allow you to send transcripts of the live chat to your email – which makes it easier to keep a record of ongoing chats.

That’s where Tropicana and SugarHouse outperform the rest of the market, receiving a rating of 90 and 88, respectively.

On a positive note, the FAQ section is top-shelf and covers a wide variety of topics. You can access these by clicking the question mark in the top-right corner of the gambling site. I use FAQs extensively when playing online, often to find info on the banking limits and withdrawal process.

While all online casinos strive to give players the best experience possible, not all succeed. Caesars online casino does a decent job here, with all top sections directly accessible from the home screen – including verticals sport and poker.

I like that the support icon is sticky on all pages. Most US online casinos don’t have this tool, nor do they provide instant access to the support page – one example that comes to mind is Tropicana.

Not so good is the fact that no game filters are available. You can read my comments on this in the games section. Luckily, you can click the different game tabs to jump between slots, table games, live casino, and casual games. You can also use the search bar to find specific games.

What also keeps Caesars online casino from getting a 100/100 rating is that very little info is available on each game. Here, you need to launch each one for details such as paylines, betting limits, and RTP – a little time-consuming if you ask me.

Navigating the website is straightforward, though. The top menu bar is where you’ll find the most important pages, including “Get Started,” with information on the registration process, deposit methods, and safe gaming measures.

Everything else is on par with other US operators, except Golden Nugget maybe – their website is incredibly flashy and comes with an intuitive filter system which is perhaps the best in the business.