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Resorts online casino review

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Checked byCharlie Stamp,Paul Portanier
85/100 Expert rating by Lorella F.
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Resorts online casino was the first iGaming Lounge in AC to introduce patrons to online casino games, coming 35 years after they opened the first legal casino in Atlantic City.

With 1,300+ games and an up to $1,000 welcome bonus, will their decades of experience give these casino veterans the edge compared to other online casinos in NJ? Let’s find out in this Resorts online casino review.

Pros and cons

  • 1,500+ games
  • Up to $1,000 bonus
  • Live streams from NJ
  • No advanced game filters
  • No 24/7 customer support
  • High wagering requirements

General ratings

85 / 100 Expert rating by Lorella F
85Bonus rating
87Games rating
83Software rating
71Payments rating
88Safety rating
91Mobile rating
86Support rating
89Usability rating
How we rate
84% Playscore based on 8 critics
95
gambling-com-logo
90
playing-legal
88
82
betting-usa-logo
80
america-gambles-logo
80
nj-games-logo
80
nj-online-gambling-logo
80
vegas-insider-logo
What is our Playscore?

General info

Launch date 2015
Company behind Resorts Digital Gaming, LLC

Editor’s note

This review is based on the operator’s current offer. Data and analysis below are accurate at the time of publishing but may be subject to change as the operator’s offer expands.

Expert verdict

Resorts online casino has an high overall rating, placing it amongst the top-recommended gambling sites in New Jersey. 

The welcome bonus of up to $1,000 far exceeds the market average even though no free spins are included. You must use promo codes to claim both this and you can find these codes in the bonuses section of this review.

The wagering requirements for the bonuses are a little higher than other operators, though, while the minimum deposit of just $10 is on par with other operators.

Over 1,500 games are available on desktop and mobile, including a heath choice of live delaer titles.

The customer support team is top-notch, meaning you can expect quality responses no matter which channel (email, phone, live chat) you use.

Lastly, the online casino is part of Resorts Casino Hotel in Atlantic City. That means cash deposits and withdrawals are available 24/7 at the cashier cage.

State differences with Resorts casino

Resorts online casino is licensed and regulated in New Jersey by the Division of Gaming Enforcement.

Only players based in NJ are permitted to wager real money at Resorts casino, while players outside of the state can register an account and play demo versions for fun.

If you are in a different state, we suggest checking out our top sweeps cash casinos, which are available across the US.

Resorts casino bonus: 100% up to $1,000 + $20 free

First-time players can register a Resorts online casino account and claim a 100% match bonus of up to $1,000. The promo is subject to wagers of 30x on slots and 150x on video poker and table games. 

You will need a Resorts casino bonus code to claim the sign-up bonus, this is given below.

Bonus facts

CategoryDetails
Welcome bonus100% up to $1,000
Wagering requirement30x slots, 150x table games
Bonus codeDEPOSIT1
No deposit bonus No
Deposit bonusYes
Free spinsNo
VIP rewardsYes
Other bonusesYes

Outside of the Resorts casino new player bonus, you’ll find promos for existing players. These are advertised on the promotions page and get updated regularly.

At the time of writing the promotions included a Tripple Point Tuesday, a 500 free spins deposit bonus and a $3,000,000 daily game.

Resorts online casino has two rewards programs: Resorts Rewards and Echelon Rewards. The first is a standard loyalty program, while the second is an exclusive rewards program.

Bonus rating

85/100 Great welcome bonus, but high wagering requirements
  • No deposit bonus
  • Large first deposit bonus
  • Five tiers rewards program
  • High wagering on bonuses

I like that the minimum first deposit is just $10 to claim the generous 100% match sign up bonus. This is on par with operators like BetMGM.

Not so good is the high wagering requirements involved here. Your best bet is to play Resorts online casino slots, which come with 30x wagering requirements as opposed to the crazy 150x on video and table games.

Having said that, I like that the online casino promotes some of its weekly/monthly online casino promotions on the website. It gives you a good idea of what’s waiting for you as a returning player.

You don’t need to register an account to see these, while the bonus rules for each promo are easy to find and understand. I like this level of transparency.

Overall, the Resorts casino bonuses are consistent with the rest of the US market and deserve a rating of 85.

Resorts Rewards

All players earn Rewards Points for their play at Resorts casino. These can be converted to cash, or you can use them to bet on your favorite games.

There are times during the month when you can double, triple, or quadruple your points on selected games. 

The Resorts Rewards loyalty program has 5 tiers, each of which comes with benefits, including special deals at Resorts Casino and Hotel AC:

Loyalty tierPoints needed each monthKey benefit
Bronze0Exclusive Resorts Casino and Hotel specials
Silver500Increased loyalty point conversion rate
Gold2,0005% discount on entertainment at Resorts AC
Platinum7,500VIP exclusive promos/ 10% discount on entertainment at Resorts AC
Diamond20,000VIP exclusive promos/ 15% discount on entertainment at Resorts AC

Echelon Rewards

Echelon Rewards is similar to the Resorts Rewards but more exclusive. The program has 4 tiers. Members receive a new device upon entry, increased deposit limits, and VIP status at Resorts Casino and Hotel.

Echelon tier Points needed each month Key benefit
Echelon 75,000 All benefits of diamond status
Plus 200,000 Complimentary stays and meals at Resorts AC
Elite  750,000 VIP bonuses and multipliers, expedited withdrawals
Black Invite only Luxury welcome gift, concierge service, suite upgrades at Resorts AC

Games: over 1,300+ titles, live casino, table games

Resorts online casino has over 1,300 online casino games available.

The library includes over 1,200 online slots, 22 live casino games, and 60 table games. Among these are 48 jackpots slots, and 50 Slingo games.

Games facts

CategoryDetails
Expert’s pickSlingo Lightning
Slots1,400+
Popular slotTrial by Fire
Jackpots 158
Top jackpotMega Jackpot Siberian Storm
Table games68
Popular table gameBaccarat Professional Series
Live games36
Popular live gameLive Blackjack
Average RTP95.54%
Demo-play availabilityYes

The mobile and desktop version has the same number of games, with demo versions available for most of them. You don’t need to register an account to play demo versions. There are also a scattering of exclusive slots.

Popular games like bingo, keno, and online craps are missing from the library.

Game types

  • scratch-card-with-number-100
    Scratch Cards

Games rating

87/100 Lots of games, some categories missing
  • 1,400+ slot games
  • Demo versions available
  • No keno, bingo, craps

Resorts online casino has more than enough games to keep you entertained for hours on end. The library currently stands at well over 1,500 games, with more titles introduced each month.

Not all the games have demos but the important thing is that you can test the games first before using your own money.

Missing from the game catalog is craps, keno, and bingo. To make up for this, Resorts online casino has a selection of titles by Slingo, which is like playing slots and bingo in one. I also found a few virtual sports games hidden amongst the slots section.

The Resorts live casino games are from Evolution and most of these are available from 11:00 AM to 03:00 AM (EST) daily. I like that the games are streamed live from two locations in AC: the Resorts casino floor and a studio near the boardwalk.

All in all, the Resorts casino games get a thumbs up from me. No online casino is perfect, but I think the online casino has done well to make sure there’s something for everyone.

More Resorts casino games info

Resorts casino slots

Here are a few slots we recommend trying:

SlotStudioTheoretical RTPTop features
Wolf RunIGT95%Stacked wilds can cover entire reels
Slingo LightningSlingo95.00%Extra spins after each game
Secrets of the ForestHigh 5 Games94.9%Tumbling reels feature
Raging Rhino RampageSG Digital96.20%Expanding reels up to 6 rows
Divine Fortune MegawaysNetEnt96.6%Falling wild re-spins

Software: 19 game studios, including NetEnt and Evolution

With 19 software providers on the books, Resorts online casino is among the upper end of the US market. It is listed as one of the best NetEnt casinos right now.

 

Software facts

CategoryDetails
Most popular slot softwareHigh 5 Games
Number of software providers19
Live providers1
Most popular live softwareEvolution
Bespoke softwareNo
Download required?No

Resorts online casino has seven of the top software providers. These include NetEnt, High 5 Games, IGT, SG Digital, Konami, Slingo, and WMS. There is no bespoke software provider, while the live dealer games are provided by Evolution.

Other recommendable software studios at Resorts online casino are NextGen, Inspired, NYX, Lightning Box, Ainsworth, Everi, Big Time Gaming, Spin Games, Incredible Technologies, AGS, and Side City.

Available software

  • konami-logo
    Konami
  • slingo-logo
    Slingo
  • high-5-games-logo
    High 5 Games
  • ainsworth-logo
    Ainsworth
  • spin-games-logo
    Spin Games
  • side-city-studios-logo
    Side City
  • wms-logo
    WMS
  • lightning-box-logo
    Lightning Box
  • NYX-logo
    NYX
  • incredible-technologies-logo
    Incredible Technologies
  • nextgen-logo
    NextGen

Software rating

83/100 Great variety of game studios, top options missing
  • Seven top game studios
  • A few big studios missing
  • No exclusive software

Resorts online casino has done well to include seven of what I consider the upper crust of software providers in the US.

The live casino games from Evolution make the software selection even more attractive. Some of their games are even streamed directly from the casino floor at Resorts AC.

However, some studios are missing, and I can’t help but wish  Playtech were on the books. Keep in mind most online casinos in NJ don’t have these software providers. 

You won’t find bespoke software here either. Yes, there are some exclusive games, but these are from software providers such as NextGen. 

Payment methods: nine ways to deposit

There are nine casino payment methods available to make a deposit at Resorts online casino.

Resorts allow you to fund your account using PayPal, Visa, Mastercard, ACH online instant bank transfer, VIP Preferred, or Resorts Play+ Card. If you’re based in New Jersey, you can also visit the Resorts Casino cage in Atlantic City.

Payment facts

CategoryDetails
Number of payment methods9
Popular paymentACH Network
Minimum deposit$10
Maximum deposit$50,000
Average deposit timeInstant
Minimum withdrawal$10
Maximum withdrawal$50,000
Average withdrawal time72 hours +
Deposit feesNo fees
Withdrawal feesNo fees

Deposits to your Resorts casino account are typically processed instamntly. The online casino recommends using ACH and the Resorts Play+ Card.

Meanwhile, not all payment methods are available for withdrawals. Here, you can use VIP Preferred, ACH, PayPal, Resorts Play+ Card, Online Bank Transfer, and visiting the Resorts Casino cage in Atlantoc City, open 24/7.

Withdrawals typically take 3-5 business days to process, and while you may think this is slow, it is on par with other online casinos in NJ.

Deposit methods

  • Cash at Casino Cage

Withdrawal methods

Payments rating

71/100 Good payment methods, withdrawals on the slow side
  • No casino payment fees
  • In-person payments 24/7
  • Slow withdrawal times

The Resorts online casino has a good mix of safe and reliable payment methods to choose from, including in-person payments in Atlantic City, open 24/7.

There are currently nine different payment methods. These include 5 out of the top 10 methods in the US. Missing are Amex, PaySafeCard, Skrill, Discover, and Neteller. That’s still pretty good compared to other US online casinos that average 10.

I do have one complaint, though. The withdrawals generally take 3-5 business days to process. I know this is due to the policies protecting transactions to and from the casino. On the bright side, in-person withdrawals are processed much quicker, allowing Resorts to be a same day withdrawal online casino.

Another pet peeve is the fact that not all payment methods support withdrawals. Want to use your debit or credit card? Not a chance! 

Slow withdrawals and a lower-than-average range of payment methods have led me to a rating in the 70s here.

Safety: responsible gaming at Resorts

The online casino is part of Resorts Casino Hotel in AC alongside Mohegan Sun, a reputable establishment with a long history. It is licensed and regulated by the New Jersey Division of Gaming Enforcement, adhering to its all the latest responsible gambling rules.

Safety facts

CategoryDetails
RNG auditing sealsNJDGE
Responsible gaming seals800Gambler, ICRG
LicensesNew Jersey Division of Gaming Enforcement
SSL encryption256-Bit
Two-factor authenticationYes
Ever blacklisted?No
Deposit, wager, time, and loss limitsAll available
Self-exclusionYes
Cooling-off periodYes

As a licensed operator, Resorts online casino is subject to regular game and revenue audits by the NJDGE. In addition, New Jersey gambling law requires operators to have a responsible gaming policy, and its terms and conditions clearly laid out.

Licensed by

  • new-jersey-division-of-gaming-enforcement-logo
    New Jersey Division of Gaming Enforcement

Trusted by

  • 800-gambler logo
    800GAMBLER
  • ICRG
    ICRG

Safety rating

88/100 All standard safety tools available
  • Reputable land casino
  • Transparent terms
  • Licensed in NJ
  • Nothing unique

Resorts Casino and Hotel in Atlantic City has a legacy to protect, so I’m not surprised to find that the online casino’s safety rating is in line with other operators in the state.

Another plus is the fact that you can double up on security by activating two-step verification. Navigate to the “My Account” section to activate yours. You can also set deposit and session limits from here.

Lastly, I like that the gambling site has posted information on how the Random Number Generators (RNG) work. They additionally mention that the games are certified by Gaming Laboratories International (GLI). It’s a pity I had to search for the info in the help section. 

One final note: the website is protected by SSL encryption. All New Jersey online casinos use technology to keep your personal and financial information secure.

Support: live chat, email, phone, and help section

You have four support channels available at Resorts casino NJ: email, live chat, the support centre, and phone. The support team isn’t available 24/7, but you can email them whenever you need them.  

Support facts

CategoryDetails
Customer support availability24/7
Live chatYes
Email[email protected]
Contact number+18 449 904 263
On-page supportFAQs and Help section

We tested the customer support response time extensively during this Resorts online casino review.

Naturally, live chat had the quickest response time (around 3 minutes), followed by phone support ( about 10 minutes) and email support (2-24 hours – depending on the time of day).

Support rating

86/100 Excellent support channels, but no 24/7 live chat
  • Four support channels
  • Sticky support icon
  • Support not 24/7

My interactions with the Resorts casino support team were good, even when I’d contact them at 10 PM. 

All live chat correspondence is sent to your email address, which is on par with other NJ operators such as Virgin and Mohegan Sun. That makes it easy to refer back to chats if something’s not clear the first time around.

I deducted a few points from the customer support rating because there is no 24/7 live chat. However, the team is available until late each evening, so that won’t bother regular player. Plus, I never waited more than 10 minutes for a customer support agent to join a phone call.

The FAQ section covers many different topics, from payment methods to technical and account settings.

The only thing that stops me from giving customer support a higher rating is this simple fact: none of the support channels are available 24/7.

Usability at Resorts casino

You will need to fill in a simple two-part form when signing up with Resorts casino with details such as your name, mobile number, and address. Upon completing the form you’ll also need to input the last four digits of your social security number.

Resorts casino's homepage and slots page on two mobile screens

Usability facts

CategoryDetails
Mobile appiOS, Android
Mobile games availability100% of games
Ease of navigation Very easy
Game filtersYes
Search functionYes
Loading speed0.2 sec
UI and UX ratingFair
Other productsSports

You can fliter games via basic categories such as jackpots or Megaways or use the search function to find the titles you want to play. There are no advanced filters but you can order the games by A-Z, top rated or Resorts favourites.

The Resorts casino ap is availble to download for both iOS and Android platforms. It offers a very similar experience to the desktop version with identical navigation options.

Usability rating

89/100 Overall satisfactory user experience
  • Simple sign-up process
  • Fast loading games
  • iOS and Andriod apps
  • No advanced filters

The registration process is in line with the rest of the US market, while claiming your welcome bonus is just as easy. Should you get stuck, click the customer support icon – which is sticky on all pages for your convenience. 

I mentioned in the game section that you will not find advanced game filters at Resorts casino NJ. That said, there is a basic search bar, so finding a specific game is not all that difficult. 

Alternatively, you can navigate to the different game sections. These include slots, live dealer, megaways, table games, and jackpots. Here you can launch demo games without even registering an account. Not bad! 

Resorts online casino seems to have done enough to compete with other mobile casino operators. The desktop casino and mobile app for iOS and Android share the same interface. Ok, there are a few minor differences, but the overall navigation is similar. That means you can switch between devices and play without a hitch. 

Resorts online casino is not doing anything different in terms of usability. What they have done instead is create a gambling site that works well for US customers.

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