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The Time2play NZ methodology

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Checked by Dasha G.

At Time2play, we are committed to delivering the most precise and transparent reviews. Our rigorous three-tier system ensures we evaluate each operator thoroughly before featuring them on our site.

This comprehensive guide provides detailed information on our methodology, including how we rate each operator and a complete list of our trusted affiliate sites.

Our rating methodology

We employ a comprehensive set of criteria, each assigned predetermined point values, to meticulously identify the best gambling sites. We look at bonus amounts, wagering requirements, security measures and payment methods. This ensures our evaluation system remains consistent and transparent, upholding our ratings’ integrity.

We rate each section separately, then merge the scores into one big expert rating at the end. To maintain fairness, all sections are given equal weight in the final calculation, preventing casinos from being strong in one area but lacking in others from obtaining inflated scores.

The total score for each section amounts to 100, but different criteria are weighted differently based on our extensive experience in the iGaming industry. We believe these factors have the most significant impact on players’ experiences. The average of the eight scores culminates in the overall Expert Rating, derived solely from our own thorough research.

In the pursuit of transparency, we also incorporate external perspectives to ensure unbiased evaluations. Our Playscore consolidates review scores from competitors into a convenient average, allowing you to gain quick insights. However, we urge caution, as some reviews may lack rigour.

To further enhance transparency and user involvement, we also include User ratings. Player experiences are invaluable, and their voices help expose any unscrupulous practices by operators. We encourage players to voice their opinions and keep the community informed.

For those seeking more detailed information, we provide a comprehensive breakdown of the specific criteria we assess in each aspect. This empowers you to verify our scores independently and reinforces our commitment to transparency, a cornerstone of our mission.

How we rate online casinos

As a crucial component of our online casino reviews, our experts employ a comprehensive set of criteria to ensure that the assigned scores for each operator accurately capture their fundamental distinctions.

Our methodology follows the same structure described above, where each section is assessed individually with specific weights assigned and compared against market averages.

Furthermore, our evaluation incorporates both Playscores and User ratings to incorporate external perspectives and uphold complete transparency in our analysis.

Casinos we monitor

1xBet, bet365, BetandPlay,, Casino Days, Casumo, Dunder, ExciteWin, Guts, JackpotCity, JustCasino, Joo Casino, King Billy, LeoVegas, PlayZilla, Rizk, Royal Panda,, Spin Casino, Wallacebet, Wildz and

1. Bonuses

Casino bonuses are perhaps the most apparent and decisive aspect in choosing an online casino because they allow us to take advantage of various incentives to start playing.

When we assess casino bonuses, we consider a range of factors to provide a complete evaluation. One crucial aspect we consider is the welcome bonus offer, which includes the type and amount offered.

Additionally, we look at the minimum deposit required to qualify for the bonus, the wagering requirements attached to the bonus, the games that are eligible to be played with the bonus, and any cashout limits that may apply.

Assessing these various factors in detail enables us to provide a comprehensive and well-informed rating for each casino bonus. This meticulous evaluation ensures that the offers presented to you are attractive on the surface and genuinely beneficial.

However, our evaluation doesn’t stop there. We also look for well-structured VIP/loyalty programs and check the frequency of promotions catering to existing players.

We also believe in going the extra mile to assess the overall transparency of bonus terms and uncover the existence of exclusive promotions. We can highlight any potential red flags or overly restrictive clauses by carefully analysing the fine print and conditions associated with each bonus.

Moreover, in our pursuit of providing the most beneficial offers to users, we delve into exclusive promotions that might not be immediately visible or widely advertised.

Bonus rating system

What we look atScore weighting (out of 100)
Type and size of bonus10
Minimum deposit10
Wagering requirements10
Eligible games10
Cashout limits10
Convert above to a score /90 Above total x 1.8
VIP program2
Bonuses for existing players2
Transparency of bonus terms2
Competitions and tournaments2
Exclusive bonus 1
Editor’s choice1

Rating breakdown

Welcome bonus: type of bonus + amount (choose 1)

No-deposit bonusScore (out of 10) 
Less than $104
No-deposit free spinsScore (out of 10)
Less than 104
Deposit bonusScore (out of 10) 
100%, less than $1004
100%, $100-$2505
100%, $250-$4996
100%, $500-$9997
100%, $1,000+8
200%, $100 or more10
Deposit free spinsScore (out of 10) 
Less than 204

Please note: if a casino offers multiple bonuses combined, we calculate the average of the two promotions, adding an extra point for offering more than one bonus.

Example: online casino X offers 100% up to $1,000 and 150 free spins. This equates to two “8s” in our grading system. The final score is, therefore (16/2 = 8, +1 = 9).

Minimum depositScore (out of 10)
Up to $59.5
No minimum deposit required10
Wagering requirementsScore (out of 10)
Over 60x bonus or 45x deposit + bonus5
31x-60x bonus or 21x to 45x deposit + bonus7
16x-30x bonus or 11x-20x deposit + bonus8
Up to 15x bonus or 10x deposit + bonus9.5
No wagering requirements10
Eligible gamesScore (out of 10)
Only selected slots4
Only slots6
All games, except jackpots and  live games7
All except jackpots or live games (table games contribution is lower than 10%)8
All except jackpots and/or live games (table games contribution is higher than 10%)9
All games accepted (some table/live games contribute 10% or less)9.5
All games accepted (table games contribute 11% or higher)10
Free spins eligibilityScore (out of 10)
Minimal selected slot games 6
Decent range of selected slot games 7
All slots except jackpots9
All slots10
Cashout limitsScore (out of 10)
Unclear or non-transparent T&Cs4
Less than $1005
2x bonus amount / $100 – $2007
5x bonus amount / $200+8
No limits10
VIP programScore (out of 2)
Exists but no clear parameters1
Detailed with a comp point system2
Promotions for existing playersScore (out of 2)
No mention 0
1-3 bonuses available1
4+ bonuses available2
Transparency of bonuses and termsScore (out of 2)
Not transparent0
Bonuses are easy to find, but not terms1
Everything is easy to find2
Are competitions/tournaments available?Score (out of 2)
Are there exclusive bonuses?Score (out of 1)

Editor’s choice: 1 point

2. Games

Casino games are arguably the second most crucial factor we consider. For an online casino to be considered competitive, it must provide its players with a good selection of casino games.

When we undertake the task of rating a gaming library, we need to examine multiple facets of it beyond just the sheer number of games available. The depth and breadth of the collection are equally important.

We value a well-rounded assortment that showcases a variety of gaming experiences. This includes but isn’t limited to, a diverse array of slots, each with its own themes and gameplay mechanics.

Additionally, we believe a comprehensive gaming library should offer an assortment of classic table games like blackjack, roulette, and poker. On top of this, including live dealer games, which provide players with a real-time, immersive casino experience, is a vital component we consider.

We greatly appreciate it when the operator ensures that all their titles are systematically and thoughtfully organised into specific categories. This not only makes navigation more accessible but also enhances the overall user experience.

Furthermore, the availability of exclusive titles adds a unique value to their catalogue, making it more appealing. However, we also check if demo versions are available, allowing players to get a feel for the game before diving in.

By evaluating these elements, we can help you decide which online casino is the right fit for your gaming preferences. We understand that what may appeal to one player might not be to another.

Games rating system

What we look atScore weighting (out of 100)
Number of games42
Type of games41
Game filters3
Editor’s choice2

Rating breakdown

The games scoring section is broken down as follows:

Number of gamesScore (out of 42)
Up to 10020
Type of gamesScore (out of 41)
Slots only20
All games but no table games25
All games but no live casino games30
All games but no jackpots33
Slots, jackpot, roulette, blackjack, baccarat, live casinos but excludes any of the following: Video poker, lotto, bingo, craps, keno, scratch cards36
Full suite of games: slots, jackpots, roulette, blackjack, baccarat, video poker, lotto, bingo, craps, keno, scratch cards, live casino games41
Game filtersScore (out of 3)
No filters0
Basic filtering system2
Advanced filtering system3
MiscScore (out of 12)
There are VIP/high-stakes games5
There are bespoke/exclusive games5
There are free demos2

Editor’s choice: 2 points

3. Software

While the range of games available is crucial, it’s equally vital to identify the software providers responsible for producing those games. Recognising the software developers gives insights into the titles’ quality, graphics, gameplay, and fairness.

When rating the software offer, we consider not only the number of providers but also the inclusion of well-known industry names such as NetEnt, Playtech and Microgaming.

Established software providers come with a reputation for delivering high-quality games that are often engaging and trustworthy.

Furthermore, the collaboration between casinos and renowned software developers indicates the casino’s commitment to providing a top-notch gaming experience.

We also examine the number of live dealer game providers and the quality of the live offer by checking if it’s streamed from a land casino or available 24/7.

Top-notch browser-based software is crucial for those preferring to play via a web browser. That’s why we also assess whether the casino offers instant play or requires downloading software.

Software rating system

What we look atScore weighting
Number of top software providers33
Total number of providers33
Number of live casino providers15
Live casino quality15
Download or instant-play1
Editor’s choice1

Rating breakdown

Top software providers in New Zealand:

  • Big Time Gaming
  • Blueprint
  • Evolution Gaming
  • Microgaming
  • Netent
  • Play’n GO
  • Playtech
  • Pragmatic Play
  • Red Tiger Gaming
  • Nolimit City
Range of softwareScore (out of 33)
Less than 4 out of 11 listed providers15
5 out of 11 listed providers25
7 out of 11 listed providers28
9 out of 11 listed providers30
10+ out of 11 listed providers33
Total number of providersScore (out of 33)
Number of live casino providersScore (out of 15)
FeaturesScore (out of 15)
Streamed directly from a land casino or available 24/710
Streamed directly from a land casino and available 24/715
Download optionsScore (out of 1)
Download only0
Option to download or to play instantly1
MiscScore (out of 2)
No bespoke software0
There is bespoke software (unique to the casino)2

Editor’s choice: 1 point

4. Payment methods

Our analysis of the casino’s payment offerings includes examining the range of payment gateways and ensuring the availability of trusted payment methods.

In our payment methods assessment, we don’t just count the number of options available; we also value the presence of established industry players like PayPal, Skrill, and Neteller.

Furthermore, we thoroughly evaluate the depositing and withdrawals process at the casino. Specifically, we gauge the average deposit time and the duration required for players to receive their funds after initiating a withdrawal.

Additional vital factors we pay attention to limits include the stipulated minimum and maximum deposit and withdrawal thresholds and any associated fees or charges that might be in place.

We also verify whether jackpots are exempt from withdrawal restrictions and examine the payment policy’s overall transparency to provide a complete view of the casino’s financial operations.

Payments rating system

What we look atScore weighting (out of 100)
Range of top payment methods26
Total number of payment methods25
Deposit time10
Withdrawal time10
Deposit limits10
Withdrawal limits10
Jackpots excluded from withdrawal limits2
Transparency of payment policy3
Editor’s choice1

Rating breakdown

Most popular payment methods in New Zealand:

  • Bank transfer
  • ecoPayz
  • Mastercard
  • MuchBetter
  • Neteller
  • Neosurf
  • PayPal
  • paysafecard
  • Skrill
  • Visa
Range of payment methodsScore (out of 25)
Less than 3 out of 10 listed providers available10
4-5 out of 10 listed providers available15
6 out of 10 listed providers available18
7 out of 10 listed providers available22
8+ out of 10 listed providers available26
Total number of payment methodsScore (out of 25)
Average deposit timeScore (out of 10)
Up to 15 minutes9
16 – 30 minutes7
31 – 45 minutes6
45 – 90 minutes5
90+ minutes4
Problems with deposits0
Average withdrawal timeScore (out of 10)
Up to 60 minutes9.5
1 – 24 hours8.5
24 – 48 hours7
2 -3 days6
3 days +5
Problems with withdrawals0
Deposit limits (minimum)Score (out of 5)
$5 or less5
$6 – $104.5
$11 – $204
$21 – $303
Deposit limits (max per transaction)Score (out of 5)
No max limits5
$10,000 or greater4.5
$3,000 – $9,9994
$1,000 – $2,9993
Less than $1,0002
Withdrawal limits (min)Score (out of 5)
$10 or less5
$11 – $204
$21 – $303.5
$30 – $493
Withdrawal limits (max per week)Score (out of 5)
No max limits5
$5,000 or greater4.5
$3,000 – $4,9994
$1,000 – $2,9993
Less than $1,0002
Are jackpots excluded from withdrawal limits?Score (out of 2)
Yes, but I had to ask customer support1
Yes (or no limits)2
FeesScore (out of 2)
Fixed free from the operator0
Some charges depending on payment method1
No fees2
Transparency of payment policyScore (out of 3)
Could not find any information0
Hard to find, hidden in T&Cs, lots of fine print1
Readily available once logged in2
Readily available even to non-registered users3
MiscScore (out of 2)
Option to deposit/withdraw at brick-and-mortar establishment2

Editor’s choice: 1 point

5. Safety

When it comes to online casinos, safeguarding personal and financial data is of utmost importance. The intricate nature of transactions and the sensitivity of the information involved means that players require a system that is stringent in its security measures.

Our thorough examination ensures that players enjoy their gaming experience with complete peace of mind, knowing that their privacy and security are always protected.

A visible license from a recognised licensing authority is non-negotiable. Such certification is a testament to the casino’s legal operation. We consider the several licensing entities as benchmarks, including the MGA, UKGC, and the Government of Gibraltar.

Beyond licensing, casinos must demonstrate adherence to standards of game fairness. Endorsements from esteemed independent testing agencies, notably eCOGRA and GLI, are a hallmark of a casino’s commitment to fair play.

Our assessment also extends to a casino’s dedication to promoting responsible gambling. This involves analysing the availability of comprehensive responsible gambling pages, self-regulation tools, support helplines, and other pertinent resources.

Combining these steps ensures players have the security and transparency they deserve in an online gaming environment.

Safety rating system

What we look atScore weighting (out of 100)
Transparency of terms10
Game fairness10
Responsible gambling effors50
Editor’s choice3
Total80 (multiply by 1.25 = score/100)

Rating breakdown

Transparency of termsScore (out of 10)
There is no transparency at all – I turned to customer support0
A lot of fine print in the terms and not easy to find5
Available and detailed, but not easy to find7
Readily available to all users and easy to find10
Seals of approvalScore (out of 10)
There are no mentions of game fairness at all0
Mentions are hidden in the T&C / FAQs4
Logos in the footer or dedicated pages7
Logos in the footer and dedicated pages, but brief8
Logos in footer and dedicated pages with all the relevant details10
Responsible gaming effortsScore (out of 50)
No mention at all0
Mentions are hidden in the T&Cs25
Logos in footer or dedicated pages36
Logos in footer and dedicated pages, but brief42
Logos in footer and dedicated pages with all relevant details, transparency on RG tools and their functions, & links to relevant organizations46
They have their own responsible gambling platform50
MiscScore (out of 7)
Award winner2
Part of a reputable land-based establishment2
Overall, positively reviewed on online gambling forums3

Editor’s choice: 2 points

6. Mobile

Given the rising trend of players preferring mobile devices for gaming, casinos must tailor their offerings, ensuring a premium experience across these platforms. To ascertain this, our team rigorously tests each casino on various devices, including Android, iPhones, and tablet devices.

A primary benchmark in our evaluation is the parity in the number of games offered on mobile compared to desktop platforms. We believe that the mobile iteration of a casino should not compromise its game library.

Another critical factor is the provision of native apps for mobile users. The industry’s leading casinos often extend downloadable apps tailored for mobile use. Our assessment of these apps is as exhaustive as our evaluation of the casino’s primary website.

Our analysis emphasises the app’s performance metrics, such as its loading speed, the intuitiveness of its layout, and the breadth and depth of its game selection.

Navigation remains a paramount consideration when assessing mobile platforms. We aim to ensure that transitioning from a desktop to a mobile interface remains seamless and that users encounter no hiccups in their gaming journey.

Concluding our mobile score, we explore any mobile-centric perks that might elevate the gaming experience. This includes special bonuses or promotions tailored for mobile users, unique payment gateways optimised for mobile transactions, and other features that cater exclusively to on-the-go players.

Mobile rating system

What we look atScore weighting
Game availability50
Number of live casino games on mobile10
Native apps10
Loading speed13
Navigation on mobile13
Editor’s choice1

Rating breakdown

Game availability Score (out of 50)
20-39% of all games on desktop15
40-49% of all games on desktop20
50-59% of all games on desktop25
60-69% of all games on desktop30
70-79% of all games on desktop35
80-89% of all games on desktop40
90-94% of all games on desktop45
95-100% of all games on desktop50
Number of live casino games on mobileScore (out of 10)
Not available on mobile0
Limited selection5
Almost fully available10
Native appScore (out of 10)
None 0
Android or iOS5
Android and iOS10
Load speedScore (out of 13)
Very slow, screen freezes at times, lots of bugs and glitches5
Some glitches but still playable10
No glitches at all13
Navigation on mobileScore (out of 13)
No filters, problems locating sections5
Some basic filters, overall decent navigation but could do with improvements10
Smooth navigation, intuitive app with filters easily accessible + search bar13
MiscScore (out of 3)
Mobile-specific bonuses or promotions1
Mobile-specific payments1
Mobile-specific interface (versus desktop)1

Editor’s choice: 2 points

7. Customer support

Regardless of the online platform you choose, there will undoubtedly be occasions when you require assistance from the customer service team.

To ensure that each casino we recommend keeps the best interests of its customers at heart in several ways, we look for an around-the-clock availability of the majority of channels and several contact options.

The best online casinos in NZ will offer 24/7 support, usually as live chat. They must dedicate specific hours throughout the week to ensure a high ranking if they can’t swing that.

Response time and quality is essential too. If live chat can give accurate, detailed responses without needing any clarification for questions, that’s a good quality score. If they can do it in under a minute, or max 1-3, they’re doing fine on speed.

Lastly, ease of access remains pivotal. Navigating through numerous pages to locate contact information is markedly subpar. A readily accessible live chat feature characterises leading online casinos.

Customer support rating system

What we look atScore weighting (out of 100)
Available hours30
Number of support channels25
Response time (for live chat)15
Quality of response15
Access to contact details10
Editor’s choice2

Rating breakdown

Available hoursScore (out of 30)
Only a few hours each day10
Working hours during weekdays only20
Working hours during weekdays and weekends25
Number of support channelsScore (out of 25)
Only FAQ/help section, no way to contact customer support5
One channel (either email, web form, phone, callback, live chat)10
Two channels (either email, web form, phone, callback, live chat)15
Three channels Either: email, live chat, FAQ/help section Or: Email, live chat, phone/callback20
All available channels (email, live chat, FAQ/help section, phone/callback)25
Response time (for live chat)Score (out of 15)
Never got through0
10 minutes or longer5
5-10 minutes8
3-5 minutes10
1-3 minutes13
Instantly, or up to 1 minute15

If the casino doesn’t have a live chat, we use the response time for email support.

Response time for email (within their working times)Score (out of 15)
Never got through0
1-3 days5
6-24 hours8
2-5 hours10
1-2 hours13
Up to 60 minutes15
Quality of response Score (out of 15)
Did not get the response I was looking for (or sign-up needed)0
Vague answers only5
Got a helpful response after some clarification10
Accurate response, no clarification needed15
Access to contact detailsScore (out of 10)
Was unable to locate contact details0
Contact details are hidden in the T&Cs5
Took some time, but was able to find them8
Contact details are readily available to players10
MiscScore (out of 3)
Live chat is available to non-registered users3

Editor’s choice: 2 points

8. Usability

In the realm of online casinos, usability is intrinsically tied to accessibility. Even with superior payment methods and expansive game libraries, a casino’s excellence is moot if a user struggles with navigation.

For an online casino platform to earn our top usability scores, it must offer streamlined registration processes and seamless bonus acquisition.

Effective navigation is paramount. Distinct game categories and verticals ought to be prominently delineated. Superior web navigation architectures incorporate advanced filtering mechanisms, enabling sorting capabilities ranging from payout rates to thematic elements.

The presence of a persistent live chat feature, especially one that remains accessible across page transitions, is a noteworthy advantage. Additionally, our evaluations encompass the consideration of other available verticals.

Usability rating system

What we look atScore weighting (out of 100)
Ease of registration30
Ease of claiming bonuses20
Navigation smoothness and clarity20
Search function20
Other verticals (aside from casino)3
1-click live chat5
Editor’s choice2

Rating breakdown

What we look atScore weighting (out of 100)
Ease of registration30
Ease of claiming bonuses20
Navigation smoothness and clarity20
Search function20
Other verticals (aside from casino)3
1-click live chat5
Editor’s choice2
Ease of registrationScore (out of 30)
Unable to register0
Form is difficult to navigate and takes long to complete15
Form is easily accessible, completed within minutes30
Ease of claiming bonusesScore (out of 30)
Unable to claim bonus successfully0
Bonus is difficult to claim due to a lot of fine print / unclear policy15
Bonus is easy to claim, and everything is clearly laid out20
Navigation smoothness and clarityScore (out of 20)
Confusing or unintuitive7
Smooth overall, but with room for improvement14
Smooth, no issues finding the desired section20
Search functionScore (out of 20)
No search0
Available, but limited or unintuitive13
Complex search function with full navigation and filtering20
1-click live chatScore (out of 5)
No, and not easily accessible0
No, but customer support is easy to find3
Other verticals (apart from casino)Score (out of 3)
Just casino0
One other vertical (eg. sportsbook, poker site, lottery, etc)1
Two other verticals2
More than two other verticals3

Editor’s choice: 2 points

Two Time2players composing the Expert rating on a laptop

How we rate betting sites

Our team of experts approaches sportsbooks with the same level of seriousness as casinos. We have developed a thorough set of criteria to identify the best betting sites in NZ. Our ratings reflect the true distinctions between online sportsbooks, and we never manipulate them to create a false impression.

The methodology is similar to the one we employ for casinos but with a few additions tailored specifically for sportsbooks. Like before, each section is evaluated and weighed, and everything is measured against market averages.

Our commitment to transparency is evident by including Playscore and user reviews. We value external voices and strive to provide a comprehensive and unbiased experience.

Sportsbooks we monitor

1xBet, ExciteWin, LeoVegas, PlayZilla,, Wallacebet and

1. Bonuses

When it comes to bonuses, sportsbooks and casinos may have different offerings, but their purpose remains the same – to boost your initial bankroll.

In New Zealand, deposit matches and free bets are the most common sports bonuses. Sportsbooks should be generous with these bonuses to earn a high rating from us and ideally have low minimum deposits or wagering requirements.

Our experts also pay attention to any odds restrictions, which can be a major drawback. We expect betting sites to have minimal or no odds restrictions and to be transparent about any limitations.

While this covers the main points, our experts consider various other factors when determining the best sportsbook offers. For more detailed information, please refer to our rating breakdown below.

Bonus rating system

What we look atScore weighting (out of 100)
Type and size of bonus10
Minimum deposit10
Wagering requirements10
Market/sports/odds eligibility10
Convert above to a score /90Above total x 1.8
VIP program2
Bonuses for existing players2
Transparency of bonus terms2
Competitions and tournaments2
Exclusive bonus 1
Editor’s choice1

Rating breakdown

First bet match bonusScore (out of 10)
50% up to $1003
100% up to less than $1005
100% up to $2507
100% up to $500+9
100% up to $1,00010
Free betsScore (out of 10)
Less than $304
Deposit bonusScore (out of 10)
100% up to $1006
100% up to $2007
100% up to $3008
100% up to $50010
Cashback bonusScore (out of 10)
Up to 20%, any amount3
20%-50%, any amount5
50%-75%, any amount7
75%-100%, any amount9
100% and more, any amount10
Minimum depositScore (out of 10)
Up to $59.5
No minimum deposit required10
Wagering requirementsScore (out of 10)
Over 10x bonus, or 5x deposit + bonus4
5x-10x bonus, or 3x to 5x deposit + bonus6
2x – 4x bonus amount, or 1x to 2x deposit + bonus8
1x bonus amount9
No wagering requirements10
EligibilityScore (out of 10)
Maximum odds 1.6 or more1
Maximum odds 1.55
No restrictions on odds10
VIP ProgramScore (out of 1)
Promotions for existing playersScore (out of 2)
No mention 0
1-3 bonuses available1
4+ bonuses available2
Transparency of bonuses and termsScore (out of 2)
Not transparent0
Bonuses are easy to find, but not terms1
Everything is easy to find2
Are competitions/tournaments available?Score (out of 2)
Are there exclusive bonuses?Score (out of 1)

Editor’s choice: 1 point

2. Sports and markets

In order for a sportsbook to succeed, it needs a wide variety of sports and markets to bet on. Our experts have identified this as critical in determining the best sportsbooks.

This translates to over 30 sports available for betting, boasting 50+ markets for each sport (and over 150 for soccer). We also expect to see more than 1,200 daily markets, with some unique options as an added bonus. After all, diversity in sports enhances the betting experience.

We also understand the importance of diversifying beyond traditional sports. The inclusion of esports, a rising market, is a notable touch. Sportsbooks that venture into entertainment markets, like the Academy Awards, earn extra points in our book.

Sports and markets rating system

What we look atScore weighting (out of 100)
Total number of sports and events30
Number of markets per match50
Special markets (such as entertainment/political)10
Markets per day6
Unique markets2
Editor’s choice2

Rating breakdown

Total number of sports and eventsScore (out of 30)

Number of markets per match: 50

  • Soccer: 20
  • Tennis: 15
  •  Basketball: 15
Number of markets per match (soccer)Score (out of 20)
60 – 10012
100 – 15016
Number of markets (tennis)Score (out of 15)
20 – 306
30 – 409
40 -5012
Number of markets (basketball)Score (out of 15)
20 – 306
30 – 409
40 -5012
Are there any special markets (such as entertainment/political outcomes?)Score (out of 4)
Can you bet on esports?Score (out of 6)
Yes, but <10 different leagues3
Yes  and more than >10 leagues6
Markets per dayScore (out of 6)
500 – 8002
800 – 1,2004
Any unique markets?
Score (out of 2)

Editor’s choice: 2 points

3. Betting features

It’s not just about the events you can bet on but how to place those bets. Top-tier sportsbooks provide a myriad of betting features to amplify your wagering excitement.

One feature in our primary evaluations is the presence of the cashout feature. This allows bettors to ‘withdraw’ from an ongoing bet, securing partial profits or minimising potential losses.

We also examine if the platform offers ‘quick bets’ – operator-crafted bet slips where you decide on the stake and prediction – and a ‘bet builder’ that lets you craft unique un-listed predictions.

Live betting takes particular precedence in our review. The best sites for live betting should host over 50 simultaneous live events, accompanied by live streaming and frequently updated in-depth stats.

Combine all this with user-friendly navigation with quickly updated odds, and you’ve got the makings of a top-rated sportsbook.

Betting features rating system

What we look atScore weighting (out of 100)
Cashout available30
Bet builder available10
Live ticker/data5
Live stream available5
Live betting events30
Betting options (systems)5
Quick bets3
Betting navigation10
Editor’s choice2

Rating breakdown

CashoutScore (out of 30)
Not available0
Available but not accurate10
Available but can be improved20
Available and accurate (quick updates)30
Bet builderScore (out of 10)
Not available0
Available but not user friendly5
Available and user friendly10
Live streamScore (out of 5)
Live ticker/dataScore (out of 5)
Yes, basic data3
Yes, in-depth data (game view + game data)5
Live betting eventsScore (out of 30)
15 – 3010
Betting systemsScore (out of 5)
Straight bet0
Straight and parlay3
3 or more betting systems5
Quick betsScore (out of 3)
Betting navigationScore (out of 10)
Navigation is slow, not intuitive and odds take a long time to update0
Smooth and intuitive navigation but odds take a long time to update3
Smooth navigation and quick updates but navigation is not intuitive6
Smooth and intuitive navigation with quickly updated odds10

Editor’s choice: 1 point (markets) + 1 point (navigation)

4. Odds

Odds are the foundation of any sportsbook, meaning they must be competitive if players are to join and stay at a betting site. Top sportsbooks should have a payout percentage of 95% to 97% if they want to get an excellent score with us.

Several top sports and events, including soccer, tennis and basketball, help to raise this score.

As live payouts generally have a lower RTP due to the player’s advantage of seeing it all happen live, we give top marks for 96% or above in this department. 

As for the rest, we’ll give extra marks for any boosted odds or parlay boosts. We also expect no delay on any odds displayed, so slow odds will be harshly punished.

Odds rating system

What we look atScore weighting (out of 100)
Average payouts25
Average payouts per top sports40
Average live payouts20
Boosted odds5
In-play – how easy is it to get the displayed odds3
Parlay boosts5
Editor’s choice2

Rating breakdown

Average payoutsScore (out of 25)
93 – 95%15
95 – 96%18
96 – 96.5%20
96.5 – 97%23

Average payouts per top sports: 40

  • Soccer: 20
  • Tennis: 10
  • Basketball: 10
Soccer payoutsScore (out of 20)
93 – 94%10
94 – 95%14
95 – 96%16
96 – 97%18
Tennis payoutsScore (out of 10)
93 – 94%5
94 – 95%7
95 – 96%8
96 – 97%9
Basketball payoutsScore (out of 10)
93 – 94%10
94 – 95%14
95 – 96%16
96 – 97%18
Live payoutsScore (out of 20)
92 – 94%10
94 – 95%14
95 – 95.5%16
95.5 – 96%18
Boosted oddsScore (out of 5)
In-play – how easy is it to get the displayed oddsScore (out of 3)
Slow odds0
Slight delay1
Almost no delay3
Parlay boostsScore (out of 5)

Editor’s choice: 2 points

5. Payment methods, safety, and support

These sections are mostly identical to the casino payments, safety and support sections, so we’ll keep it brief. After all, many of the best sportsbooks have casino platforms with the same payment methods, safety regulations, and customer support.

Firstly, we expect many payment methods with low transaction times and zero fees. If the sportsbook keeps everything fully transparent, they’ll get a high score from us. We’ll deduct marks if, for example, popular options like PayPal are excluded.

Sportsbooks aiming to rank highly must prioritise safety. This includes readily available responsible gambling pages with self-control tools, relevant information, and helplines. Bonus points are awarded if the sportsbook has won awards and does not immediately limit winning players.

To get high customer service ratings, the support team must be available around the clock, without exception. Live chat responses should be given promptly and always be of the highest quality. Additionally, accessibility for all users should be a top priority. While other support channels may be utilised, the aforementioned standards must always be met.

6. Usability

We rank casinos and sportsbook similarly to the previous section. We hold sportsbooks to the same standards, and our specialists look for user-friendly and easy-to-use platforms.

This implies we may anticipate an easy-to-find and complete registration form, seamless browsing among the verticals using search features, and a straightforward bonus claim process. Aside from betting, other verticals are preferred. Our specialists also watch for a sticky live chat button.

The primary distinction between betting sites and casinos is that apps do not have their rating area. Instead, the mobile app is categorised here. This is because sportsbooks have a much simpler time with their mobile applications since they don’t have to deal with software suppliers who refuse to host particular games on mobile.

Sportsbooks should have no trouble developing an app that provides complete access to all markets and bonuses, and any sportsbook that fails in this area will be assessed accordingly.


The triple-tiered Time2play rating system

We touched upon the concept of triple-tiered scores at the beginning of this page. As evident in the previous sections, our Expert Ratings are incredibly detailed. So, how do we enhance these ratings to derive the complete score? Here’s a breakdown:

Mobile phone showing Time2play Playscore
The market


We understand that many bettors prefer to gather information from various sources. Rather than hopping between numerous websites, our Playscore offers a comprehensive market snapshot in a single view. This consolidated score encapsulates the ratings from multiple affiliate sites, with every source duly linked and enumerated.

Lap top showing Time2play expert score
The expert

Expert Rating

Typically, it’s hard to discern how a review site determines its ratings, often influenced by what the casino/sportsbook funds. Unlike this, Time2play experts use a transparent rating scale, ensuring genuinely objective reviews. Plus, our experts are real people, proudly associating their names with our project, unlike using fake profiles to hide multiple ghostwriters.

Lap top showing different avatars
The users

User reviews

At Time2play, users can rate every product. We take pride in showcasing user ratings authentically, never modifying them to favour any gambling site. Our users assist fellow users, and occasional players can contribute by sharing their recommendations, alerts, successes, setbacks, and more.


How did we come up with the Time2play NZ rating system?

With years of experience in the iGaming industry and expertise in affiliate markets, our team at Time2play Media possesses unparalleled knowledge and access to extensive data. After meticulously analysing the NZ online gambling market, we have developed a comprehensive and insightful points system that accurately reflects our expectations for this thriving industry.

Who rates the casinos and sportsbooks at Time2play?

Our casino experts, of course! With their extensive knowledge and meticulous approach, they thoroughly analyse every aspect of an operator to ensure it meets our high standards. From the tiniest details to the big picture, we leave no stone unturned to provide you with the most accurate and comprehensive ratings.

Is the Time2play rating system impartial?

The Time2play rating system is completely unbiased. It doesn’t matter how well-known or prestigious an operator may be. The facts speak for themselves. Our system evaluates operators based on their offerings, not their popularity.

How often is the rating system updated?

As experts in the field, we are dedicated to keeping our system up-to-date. We actively monitor for any changes, whether it be new opportunities, regulatory updates, or improvements in operator offerings. Our goal is continually enhancing our system based on our findings, ensuring it remains optimised for the best possible user experience in the New Zealand market.

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