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Bet365 casino review for 2024 — New Zealand

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Checked byDasha Goncharova
91/100 Expert Rating by Elena I.
100% up to NZ$100

With an excellent worldwide reputation as a gambling operator, bet365 casino is setting the bar high in New Zealand.

Backed by positive player reviews, bet365 is here to wow the crowd with a wide range of great online casino games and seamless usability.

Every aspect of the site is covered in our unbiased bet365 casino review, including the welcome bonus, software, mobile offering, usability, and payment methods.

Pros and cons

  • Frequent promotions
  • Well-known providers
  • Custom software 
  • Difficult to browse games
  • Few withdrawal options
  • No phone support

General ratings

91 / 100 Expert Rating by Elena I
88Bonus rating
92Games rating
90Software rating
84Payments rating
93Safety rating
94Mobile rating
95Support rating
92Usability rating
How we rate?
88% Playscore based on 8 critics
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92 logo
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75 logo
What is our Playscore?

General info

Launch date 2018
Company behind Bet365 Group Ltd

Editor's note

This review is based on the operator’s current offer in New Zealand. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Bonuses available at bet365

The first bonus players are eligible for is the welcome bonus. This is displayed on the main page of the Bet365 casino mobile app, mobile browser and desktop site. It is under the heading New Player Bonus. 

The welcome offer is a match-up bonus of up to 100% up to NZ$100. Also, players must make a small deposit of NZ$10. However, before withdrawing winnings, players must wager the sum of their initial deposit plus the bonus funds a total of 20 times. 

You can expect to play titles like Book of Oracles, God of Storms, and Book of Horus to play through your bonus. All these titles are available on the Bet365 mobile games section as well as on the main site.

Under the ‘offers’ section, there are more offers such as Monday’s Free Spins Escalator, Tuesday’s Battle of the Slots, Wednesday’s Mystery Bonus, Thursday’s Stick or Twist, Friday’s Quizmasters, Saturday’s Stake & Get Golden Chips, and Sunday’s Win or Spin. 

Bonus facts

Welcome bonus100% up to NZ$100
Wagering requirement20x
Bonus codeNo
Deposit bonus$10
Free spinsNo
Other bonusesUnique bonuses every day of the week
VIP offersBet365 VIP Bonus

The Bet365 casino sign-up bonus is accessible at any time during the first 30 days after registration. Also, you are not required to use a bonus code. Although the promo area isn’t the finest aspect of the casino, there is still a lot more to uncover as we go through our Bet365 casino review. 

Bonus rating

88/100 Bet365 casino welcome bonus and regular offers
  • Regular promotions
  • Average wagering requirements
  • Daily bonus offers for members
  • Basic welcome bonus

The match bonus is one of my favourites, but you can imagine my disappointment when I found out that the maximum amount you may get at Bet365 casino NZ is NZ$100. In addition, players will not receive free spins and the bonus is limited to a single level. Therefore, if you are a high roller, you may not find it enticing. 

The 20x wagering requirement is standard; nonetheless, the low deposit limit makes the whole bonus somewhat less appealing. On the other hand, the wagering requirements of Casumo casino are somewhat higher. In fact, the casino compensates for this by offering a 100% match bonus worth up to NZ$1,200 and free spins. 

The NZ$100 limit is too low when compared to the range of maximum deposit amounts other casinos offer which ranges between NZ$500 to NZ$1,000, or even more. A few examples of these casinos are JackpotCity, Casumo and Europa. 

Unfortunately, there are several casino games that do not qualify for the promo. These include Live Dealer games, Gem Splash, and Kingdom Rise. As far as I can see, the only choice available is pokies. While I enjoy pokies, it would be nice to have a wider range of games to choose from, similar to what JackpotCity offers — blackjack, table poker, more pokies, and progressive jackpot games.


At Bet365 casino you may find anything from the most conventional vintage slot games to today’s most cutting-edge game options. Pokie themes vary from films and TV programmes to sports players and everything in-between. 

The incredible game library is without a doubt one of the casino’s most appealing features. Using the Bet365 casino’s immediate play option or by installing the software, players may choose from a variety of games such as blackjack, roulette, video slots, and more. Besides this, there is also a sports betting platform that players can use. 

Bet365 casino New Zealand features a wide selection of games of excellent quality. The user interface has a drop-down where you can view a game’s RTP rate, volatility, reels, lines and features. It would have been better if they had included the gaming provider as well. 

The variety of themes and genres is pretty solid too, with plenty of titles packed with Free Spins bonus rounds, multipliers, and other bonus games.

Game types available

  • Slots
  • Jackpots
  • Blackjack
  • Roulette
  • Baccarat
  • Video poker
    Video poker
  • Live blackjack
    Live blackjack
  • Live roulette
    Live roulette
  • Live baccarat
    Live baccarat
  • Bingo

Game facts

Expert’s pickFootball! Cash Collect
Slots 321
Popular slotThe Dog House
Jackpots 102
Top jackpotFlaming bars
Table games 32
Popular table gamePenny Roulette
Live games 110
Most streamedbet365 All Bets Blackjack
Average RTP99.46%
Demo-play availabilityNo

Known for offering competitive odds on a wide range of sporting events, Bet365 is a well-known bookmaker which is evident as can be seen in this Bet365 casino review. Bettors at Bet365 may watch free live-streaming of hundreds of sporting events each year. On top of that, they will always have access to competitive betting alternatives thanks to the great Bet365 offers. 

Games rating

92/100 Enough titles to explore
  • Easy-to-navigate portfolio
  • Plenty of popular hits
  • Over 500 games
  • Can’t view providers

There is nothing as pleasing as a well-organized casino, with clear visuals and gaming details that I can quickly browse through before playing. Bet365 delivers almost perfectly in that section. However, the major downside is not knowing which provider is behind which games. 

The titles offered are great and the pokies section has options like Joker Rush, Silver Bullet Bandit, Sisters Gift, Mighty Hat: Lamp of Gold, Diamond Rise, Pyramid Linx, Anaconda Uncoiled and Age of the Gods: Maze Keeper. These are great titles that plenty of leading casinos offer and ones I do enjoy playing. 

Under the Originals section, I found games like Book of Horus, 8 Immortals, Sizzling 7s Fortune, Reel Madness: Symbol Selector, Promise of Persia, Ancient Gods: Legend of Amun-Ra, The Dark Watchers, Ancient Gods: Pandora’s Creation and more. The games are not short of quality and good visuals. I personally think Bet365 did well in this section and is on par with other key players like Mr Green casino

When I scrolled down on the home page, I was greeted by a section on casino classics with 16 games. There are 8 Immortal and 10 Kingdom Rise games. Overall, there isn’t much to complain about, but I would like to see more options added and the library expanded. 

In short, there is almost something for everyone. You will not easily run out of gaming options.


Bet365 is accessible through various devices. Games can be played on the casino’s mobile browser or on any application and on any device, thanks to distinguished software providers who optimise games for mobile play.

When it comes to the outcomes, every single software engineer working on Bet365 online makes use of authorized RNGs. To top it all off, gamers can rest easy knowing that the site employs the latest in SSL encryption software.  

Bet365 is a trustworthy brand thanks to its highest standards of safety and dependability. Compliance with local legislation is a guarantee in all of its locations. In this approach, there is no tampering with the games, ensuring that all gamers have an enjoyable experience. 

Software facts

Most popular slot softwareNetEnt
Number of software providers20+
Live providers3
Most popular live softwareEvolution
Bespoke softwareYes
Download required?Yes

Bet365’s mobile app also offers access to live games. The Bet365 app is downloadable from the Apple Store or Play Store. This means the platform works on your iOS or Android device and is compatible with both devices. 

It is worth noting that the Bet365 app is clearly above standard and competes well with a lot of the other casinos that are now accessible on mobile devices.

Available software

  • nolimit city logo
    Nolimit City
  • blueprint gaming logo
    Blueprint Gaming
  • thunderkick logo
  • relax gaming logo
    Relax Gaming
  • 1x2gaming logo
  • aristocrat logo
  • betsoft logo
  • igt logo
  • lightning box logo
    Lightning Box Games
  • nextgen logo
  • nyx gaming group logo
  • rabcat gambling logo
    Rabcat Gambling
  • wms logo
  • yggdrasil logo
  • elk studios logo
  • greentube logo
  • skywind group logo
    Skywind Group
  • scientific games logo
    Scientific Games

Software rating

90/100 Large number of providers
  • Bespoke software
  • Industry-leading providers
  • NetEnt provider available
  • No dedicated page for providers

I was blown away by the functionality of the Bet365 casino software. Getting around is simple, and I was able to quickly locate the titles I was looking for. The page loads really quickly, and there are no difficulties in browsing through. 

Notably, there is no need for downloading, which I believe is a wonderful feature since it enables players to play effortlessly from any computer. Moreover, players can browse the site on a desktop or a mobile device. 

The Bet365 app is excellent since it is well laid out and simple to use. When it comes to searching for various games and providers, the site’s interface is particularly straightforward and user-friendly on mobile devices. 

There is a wide range of options to choose from in the live casino including VIP tables. At Bet365, you can expect to find names such as Playtech, Play’Go and NetEnt. The casino site also adds new software providers frequently. 

Hopefully, more gaming options are yet to be added such as instant play options. The operator could also use new gaming providers in the live casino section to compete with the likes of Woo and King Billy online casino. New titles could be introduced and players can have more than the standard games. 

Payment methods 

Players from New Zealand may make deposits and withdrawals using a variety of methods on the site. All the payment options available are recognised as safe and trustworthy. Hence, players have nothing to worry about when it comes to convenience and security. 

You may use a broad range of credit/debit cards, mobile payment, prepaid cards, and more to fund your accounts. In addition, players have access to a wide range of deposit options that are both secure and reliable. However, overall, we were impressed by the casinos’ payment options but more options are needed. 

It’s simple to fund your account with Bet365 casino, and it’s a good thing that the minimum and maximum values are so generous. In addition, deposits are quick, but you cannot say the same with withdrawals. After all, it all depends on the payment option you use. 

The available deposit options include Visa, Mastercard, Maestro, Apple Pay, Paysafecard and Wire Transfer. Withdrawal options include Visa, Mastercard, Maestro and Wire Transfer. You can navigate to the banking option and input your country to view the available payment options. As an added perk, bet365 is one of the few NZ casinos with low minimum deposits.

Payment facts

Number of payment methods7
Top paymentVisa
Minimum depositNZ$10
Maximum depositNZ$50,000
Minimum withdrawalNZ$10
Maximum withdrawalNZ$50,000
Average deposit timeInstant
Average withdrawal time72 hours +
Deposit feesNo fees
Withdrawal feesNo fees

Remember that not all payment methods allow for both deposits and withdrawals, which may make things a little more complicated. While some options allow deposits, others will not permit withdrawals. This is specifically in the case of Paysafecard. 

Players can use more than one deposit or withdrawal method, but they will have to verify each method. In this case, the casino will use the deposit option you used for withdrawal unless you specify otherwise. 

Deposit methods

Withdrawal methods

Payments rating

84/100 Detailed info and enough options
  • Diverse payment methods
  • Low minimum deposits
  • No fees
  • Few withdrawal methods

The variety of deposit and withdrawal methods available at the Bet365 online casino is satisfactory but not up to the standards of top online casinos NZ. Moreover, I must point out that there aren’t many banking options I could choose. However, one aspect that I liked about the operator was that it did not charge any withdrawal fees. 

Although the number of deposit options were satisfactory, I did not like that there were only a few withdrawal options for players. In contrast, Twin casino offers seven banking options to its players in order to cash out their winnings. Hence, because Bet365 is a top operator, I would expect more from it. 

Payment methods can sometimes be limiting for players due to different reasons. While some may prefer fast transaction times, others prefer using payment options that offer anonymity. Instead, for others, it is all about convenience. I like the idea of having fast transactions instead of waiting for a week. Hence, this is one aspect that I didn’t appreciate about Bet365. 

The most apparent disadvantage is that there are no electronic wallets available. PayPal, Skrill, and Neteller are all e-wallets that offer a variety of advantages. As they are available in most casinos, not seeing them here was disappointing. Hence, the low score in this field. Hopefully, the casino will incorporate them in the near future. 

In terms of speed, the methods of payment that are currently accessible fall short. When it comes to withdrawals, the time it takes for you to receive your winnings varies. However, most take a few days.

Safety features 

Bet365 casino is fully licensed to do business in every area in which it operates, and is one of the most reputable and hands-down best gambling operators in the industry. Bet365 has to prove that it adheres to extremely strict guidelines of honesty and integrity and player safety in order to secure these licences. 

The casino’s creators have received certification from several reputable agencies. It includes the Malta Gaming Authority (MGA) and the UK Gambling Commission. In order to ensure the integrity and randomness of the games, this provides an additional degree of assurance. 

Among the areas where bet365 does business, New Zealand is now one of the many places where it is a well-known online betting site. Gaming with Bet365 casino is a safer option and secure as obtaining the necessary permits from government agencies is an absolute must. 

Auditing sealseCOGRA
Responsible gambling sealsGamblers Anonymous, Gambling Therapy
SSL encryption256-bit
Two-factor authenticationAvailable
Ever blacklisted?No
LicencesMGA, OGRA (Online Gambling Regulation Act)
Company behindBet365 Group Ltd
Deposit, wager, time, and loss limitsAll available
Self-exclusion Available
Cooling-off periodAvailable

The best part is that Bet365 has received positive reviews for its reliability. This is due to the fact that the company is completely certified and operates following certain rules. Because of this, the company has to offer a secure gaming platform, or it risks having its licence withdrawn. 

Licensed by

  • mga logo
  • iIsle of man government logo
    Isle of Man Gambling Supervision Commission (IOM GSC)

Trusted by

  • gamblers anonymous logo
    Gamblers Anonymous
  • gambling therapy logo
    Gambling Therapy

Safety rating

93/100 Ambassador of safe gambling
  • All safety measures available
  • Reliable operator
  • Security taken very seriously
  • No unique safety features

The use of an RNG with the games helps to guarantee that the results are both unpredictable and consistent across all of them. The security measures provided by Bet365 are, in my opinion, fairly simplistic. However, this is not a problem. 

You may find all the certifications awarded by governing bodies and responsible gaming groups displayed on the main page, such as Malta Gaming Authority and the United Kingdom Gambling Commission. I liked the fact that this casino has licences from two reputable bodies in the industry. 

All the information you need on self-exclusion, deposit limits, and reality checks can be found on the Responsible Gaming page. I did note that the casino has everything well laid out and written clearly. It took me a few minutes to get all the information I needed on responsible gaming. 

The casino cooperates with other companies for Responsible gaming and this covers groups like Gamblers Anonymous as well as Gambling Therapy, which has a mobile application that is compatible with all types of devices, and Gamblers Anonymous also provides support and counselling over the phone. The overall responsible gambling section met my expectations, and is short only of operator-run initiatives like LeoVegas’ LeoSafe programme.

Mobile features 

The Bet365 website is very user-friendly and simple in its operation. To begin playing, all players have to do is go to the website, sign up or enter their login information. After that, they can play without any issues. 

Players at Bet365 don’t need to download any additional software in order to play games or for sports betting. There are several betting applications available from Bet365 if you intend on using a smartphone. 

Because it provides an incredible and totally free live-streaming service, the Bet365 casino app is an absolute must for mobile gambling due to the fact that it has these features. The site loads quickly, and browsing through is easy – all the hallmarks of a top-tier mobile casino

There is a wide variety of mobile titles to choose from at the casino. The player experience at this casino is pleasant because it is well-thought-out and organised. This makes locating information a simple task. 

If you prefer to use your phone on the go, there is a free Android and IOS app. Furthermore, all platforms have the same design and function. Hence, it will be easy for anyone to operate and use. 

Play on devices

  • android logo
  • ios logo
  • windows logo
  • macos logo
  • linux logo

Mobile rating

94/100 Impressive mobile application
  • Available on a variety of platforms
  • Mobile browser option
  • Properly functioning sites
  • Few games in certain categories

Almost all the Bet365 casino games on the desktop site are accessible on mobile devices, which is great news for anyone who enjoys playing eligible casino games on the go. In terms of gameplay, the Bet365 mobile casino app is almost similar to the desktop version. 

Apps for iOS and Android are available for download straight from the Apple App Store and Google Play Store, respectively. I found the casino’s navigation was smooth, and you can easily switch between different sections of the casino at any time. 

With a stable internet connection as well as a properly functioning device, I did not have any problems when using the Bet365 site and I did not experience any hiccups, glitches or errors. Everything operates smoothly as expected. 

Using various devices has no effect on your on-site experience. It’s remarkable how user-friendly the UI is. However, one aspect that I thought the casino could work on is providing more live dealer games on the phone. But besides that, I had no trouble navigating the site. 

The content and visuals on the Bet365 online casino have been resized to better fit the screen size from which you are accessing it. The filtering options for the search work well and are really useful. The casino can still offer better features just like Playzee casino and give details on its software providers. 

Customer support 

Minor issues and concerns that a user can encounter are addressed in the Help section. However, there is a support area available to gamers, and they may also get in touch with someone directly if they need further help. 

The FAQ section covers the following topics – Login Problems, Deposits, Account Verification, Withdrawals, Cash Out, and Responsible Gambling. There is also a search tab that players can navigate.

At the bottom of the page, there are symbols for – My Account, Sports, Casino, Live Casino Poker, Games and Bingo. Clicking on any symbol leads to an informative page exploring more about the topic. 

The gaming site also provides a number of other contact channels. These include Live Chat, Email, and a Post Box for players to use. There is no contact number shown anywhere among the choices for making contact. 

Support facts

Customer support availability24/7
Live chatYes
Email[email protected]
Contact numberN/A
On-page supportHelp section

The customer service at Bet365 casino is on par with the best in the business. However, it could include phone support as an option. The staff is very polite and addresses issues very quickly. 

Support rating

95/100 Responsive and reliable support, with comprehensive on-site help
  • Live chat is available
  • Friendly customer support
  • Fast response times
  • No phone option available

However, great a site may be, you may at some time need assistance. I found the same support contact options as those on the mobile platforms. Also, friendly and knowledgeable agents are always on hand to answer any questions you may have. 

However, when I asked more complex questions, the customer support team had to verify information with other departments. Unfortunately, their reply was rather slow, and I was disappointed. Besides that, I was generally satisfied. 

The wait times in the queue were really reasonable. On some occasions I was placed on hold and had to wait for a few minutes. However, you can also navigate to the Contact Us option and other available support options will be offered. 

Bet365 is a fantastic and helpful casino that gives 24/7 service. It competes well with other operators and offers an excellent gameplay experience. However, if there’s anything I really have to complain about, it’s the absence of a phone number. Overall, I’d say it has an excellent customer support team.


The Bet365 site is simple, quick, and convenient, making it easy for consumers to play their favourite games. The online casino, regardless of whether it is accessed via a mobile device or a desktop computer, does not have an overwhelming quantity of information and has a well-organized interface. 

Usability facts

Mobile appYes
Mobile games availability98% of all games
Ease of navigationEasy navigation
Game filtersYes
Search functionYes
Loading speed0.4 sec
UX and UI ratingGood
Other productsSports | Poker

This website continues to outperform the competition in terms of design and usability on all fronts, including functionality. There’s still a lot of work to be done in terms of aesthetics here. However, the well-organized user interface is something to be admired. 

Usability rating

92/100 Smooth and easy navigation
  • Site loads quickly
  • Easy navigation and browsing
  • Search feature is available
  • Limited filtering
  • Some pages open as pop-ups

Modern online gaming platforms like bet365 and competitor Wildz casino, provide an excellent experience for customers on all platforms. Everything is pretty straightforward, beginning with the sign-up process and continuing all the way up to the point when you make a deposit. 

The user experience (UI) on the Bet365 app is superb, with everything clearly labelled and simple to locate. Moreover, the variety of tables and games available at a live casino makes it a popular choice for customers looking for a unique gaming experience. 

There is an easy-to-use registration or sign-up form that can be accessible from the main screen and completed in just a few minutes. The sign-up form was simple enough for me to finish in no time. 

Because there isn’t an elaborate filter system accessible, you’ll have to use the search box to look for your personal favourites. The UI might need some updating, and more features could be added to make things easier for players.

Expert verdict

The casino’s long-standing appeal may be attributed in part to its high-quality entertainment. In addition to the usual promotions, players may choose from a large range of casino games at Bet365. All in all, the casino is an impressive online gambling platform. 

Bet365 information and answers to your most pressing issues are all available right here in this one review, so don’t hesitate to check back often. This review has covered all that there is to talk about in Bet365. Although Bet365 casino has a lot of things I appreciate, there is still some work to be done. 

Overall, I would say that Bet 365 is a great gambling site. It has some great game providers who provide top-notch games to its players. As in all casinos, there is room for improvement, but we recommend Bet365 to every New Zealand player.


Is Bet365 safe?

Bet365 has the necessary permits to legally do business in each and every country. The casino’s developers also have the authorization, as shown by their accreditation from a number of organizations. To get these licences, the online gambling platform must prove that it conforms to high standards of honesty and integrity and player safety. Hence, it has licences from the Malta Gaming Authority and the United Kingdom Gambling Commission. 

What are the available payment methods?

You can fund your casino account using a variety of different payment methods, including credit/debit cards, mobile wallets, prepaid cards, and more. In addition, a broad choice of safe and simple deposit options is available to players. Visa, MasterCard, Maestro, Apple Pay, Paysafecard, and Wire Transfer are the deposit methods offered. There are four ways to withdraw money: Visa, MasterCard, Maestro, and Wire Transfer. Additionally, to see which payment methods are available in your country, go to the Banking menu and type in your country’s name. 

Does Bet365 have a mobile platform?

In order to play games at Bet365 Casino, there is no need for any extra software to be installed on your computer. The Bet365 mobile betting apps are great if you plan to use your smartphone for your online gambling. Also, the Apple App Store and the Google Play Store both provide direct downloads of apps for iOS and Android devices. Navigation around the casino is a breeze. 

What games are available at Bet365?

At Bet365, you can discover a range of games. Featured, Originals Card games, pokies, Video slots, casino table games, blackjack, roulette, poker, live casino games, video Poker, Progressive Jackpot slots, Bingo games and Jackpot Cards are all included in the gaming categories. Moreover, it’s possible to see a game’s RTP rate, volatility, reels, lines, and features in the drop-down menu for each game. However, including the gaming provider for each game will be beneficial. 

What bonuses does Bet365 offer?

Up to 100% of your first deposit is eligible for the welcome offer, which may be as much as $100. A ten-dollar deposit is required, and then you can play eligible casino games. Before you withdraw your winnings, you must play through the amount of your original deposit and the bonus 20 times. More offers are available under the ‘offers’ tab, including the Free Spins Escalator on Mondays, Tuesdays (the Battle of the Slots), Wednesdays (the Mystery Bonus), Thursdays (the Stick or Twist), Fridays (the Quizmasters), Saturdays (the Stake & Get Golden Chips), and Sunday’s Win or Spin.

Bet365 casino review

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