Expert verdict

Bet365 is a major global player on the online gambling scene and there are three factors that make it stand out from the competition. Above all, its wide range of payment options. Secondly, its proven reputation for being safe and reliable. Thirdly, its mobile optimized performance and overall functionality. 

With 10 different payment providers, great security measures, and functionality that will make your day easier not harder, bet365 is as professional as online casinos come. The only limitation here is the game selection and variety – it falls short compared to the competition. 

But, if you’re happy with bespoke live casino games, and don’t really care much about slot games, then there’s nothing to speak against going for bet365.

Plus, all that aside, if you’re interested in sports betting, the platform also offers one of the world’s top markets and odds at the bet365 sportsbook.

Bet365 live casino and slot games: below average

Players will find over 1,900 games at bet365 Games, predominantly slots and live casino games. There’s a small selection of 20 table and card games, along with a handful of original slots and cash games produced by bet365.

Some top progressive jackpots include Buffalo Blitz Megaways, Epic Ape II, and Age of Gods. Mega Moolah and Divine Fortune are unavailable.

Game facts

The bet365 live casino features 88 games, with variants of live baccarat, blackjack, roulette and poker, along with game shows and bespoke titles, like Mega Fire Blaze Roulette and Spin and Win.

Prize Matcher game

Players can try their hand at a mahjong-like game, where the objective is to match prizes on a set of tiles. Participation is entirely free, but some of the prizes may have come with additional conditions. How to play:

1. Open the free-to-play Prize Matcher game.
2. Flip three tiles every day at 17:00. At 16:59 on every Monday, the grid will reset.
3. Collect matching symbols to win free spins, chips, and bets. Uncovering a special tile will grant instant free spins.

Prizes are awarded automatically (but may take up to 72 hours), and will expire in seven days. For more details, read through the full T&Cs via the link above.

Bet365 games software: 22 software providers

Bet365 has partnerships with 22 software providers at the time of writing this review. The majority of its games come from Playtech and Games Global (formerly Microgaming).

Software facts

Payments: various ways to deposit and withdraw

There are 10 payment methods available for deposits at bet365, covering bank transfer, credit and debit card payments, and e-wallets. Less common options include Click to Pay Visa and American Express. Seven of these methods can also be used for withdrawals.

Withdrawal processing times take 1–4 hours for all payment methods barring Wire Transfer (which takes 12 hours).

The minimum deposit for nearly all payment methods is C$10. The maximum amount of money you can deposit is C$50,000 via credit or debit card. Other payment options have different deposit limits. PaysafeCard maximum deposits, for example, are capped at C$400.

Payment facts

At bet365, there are several deposit and withdrawal options to choose from. With 10 deposit and seven withdrawal methods available, players will undoubtedly find their preferred banking provider.

While deposits are mostly instant (wire transfers can take a few hours), withdrawal times vary depending on your chosen method.

Safety: all the standard features

This gambling platform employs all the standard safety features on its platform. Bet365 encrypts its data, and so protecting players. Encryption means making information private and invisible to third parties. Websites encrypt their data by exchanging words and numbers into complex, unreadable characters. 

Since much money is at stake, bet365 casino also secures its servers with modern technology. It is SSL certified, aside from the fact that the payment providers themselves have their own security measures. 

Players must create a four-digit code for withdrawals when signing up. This appreciated extra security measure speaks to the seriousness bet365 has towards player information safety.

SSL stands for Secure Socket Layer, and this technology covers all the data travelling from the computer to the outside world. If you look at the bet365 URL, you can see a lock symbol on the left-hand side. This means this gambling platform is secure for all online transactions, meaning your funds are in safe hands. 

Safety facts

Bet365 has a detailed section on responsible gaming. In this section, you will find information on how to gamble safely and responsibly. This includes how to find support and guidance regarding spending limits and self-exclusion if you have a gambling problem. 

Mobile features: all major games present 

There are the same amount of games on the bet365 browser version as there are on the bet365 mobile app. There are two ways to play your favourite bet365 game on your phone. You can either download it on your device from the Play Store or Apple Store, or else you can go with the web app version.

The web app version has been optimized for mobile to the extent that you don’t need to download it on your phone. When you access it on your phone, the first thing that will pop up is a banner up top informing you about the downloadable bet365 casino app. You can either download or resume on your phone.

You can easily find your desired information on the mobile casino with two or three scrolls. The payment interface of the bet365 mobile casino is smooth and seamless, ensuring minimal issues when paying money through the mobile platform. It was as easy as on the desktop version. 

The mobile interface is intuitive and can track your search history based on your favourite games and most searched features. Bet365’s mobile casino is the same as the desktop version, so transitioning from one device to another is easy. Finally, the site loads quickly on your phone or tablet.

Customer support: live chat and FAQs 

Customers can contact this online casino by sending messages in the live chat box. This platform also has a detailed FAQ section, which features answers to some commonly asked questions. 

There’s also a search bar at the top of the Help section, where you can enter keywords. If you can’t find what you are looking for, you can navigate to the chat box. Live chat is available 24/7, which is incredibly convenient since bet365 is based in the UK – you don’t need to worry about time zone differences.

Bet365 is also present on social media. It has the same user handle for its Facebook and Twitter profiles, which is @bet365. The help section answers queries regarding login issues, responsible gaming tools, withdrawals and deposits, account verification, and other questions. 

Support facts

This casino assigns a number to every complaint, which a customer agent then examines. If you are unhappy with the initial response, you can escalate your problem to the casino’s Customer Service Management Team. 

Usability: easy registration process 

Customers can register with bet365 quickly by clicking the ‘Join’ button on the right-hand side of the homepage. Sign up by entering your name, email address, country of residence, and address. You must also enter a four-digit security code while signing up. 

Usability facts

It takes three scrolls and 12 steps to sign up as a new player with this virtual casino. Should you quit this process midway, your data will be saved and, upon resuming the registration process, you can continue from where you left off. Moreover, players can see the trending games and other features on the homepage. 

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