Unbiased Play Fallsview casino Ontario review
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Play Fallsview casino Ontario is the online extension of a reputable land-based casino — the Fallsview casino resort in Niagara Falls. Built on decades of industry experience, the online casino caters to players who value convenience and privacy.
Discover all the key points you need to know in our Play Fallsview online casino review, rated by our casino expert based on objective criteria, including games, software, mobile app usability, casino exclusives, and more.
Pros and cons
- User-friendly mobile apps and site
- 24/7 customer support
- Over 1,400 games
- Some big software providers missing
- No info on RTP
- Just three payment methods
General ratings
General info
| Launch date | 2022 |
| Company behind | Mohegan Gaming & Entertainment |
Best alternatives to Play Fallsview casino
Editor's note
This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Our verdict on Play Fallsview Casino
We’ve reviewed the Fallsview Canada betting site comprehensively in this article, and here’s my expert view about the casino.
The game selection is decently large, and only top-tier developers are featured by the betting site. 24/7 live chat, helpful customer support, and comprehensive safety measures also mark Play Fallsview as a high-quality casino. The number of payment methods, however, is subpar: only two for deposits and one for withdrawals.
Improving the diversity of payment methods and partnering with more notable developers would elevate the player experience.
Editor’s update: November 2025
Our latest visit to Play Fallsview revealed that Play Fallsview have been busy bees: they’ve increased their games library five-fold in the last couple years, so that it now contains nearly 1,400 titles. If Play Fallsview is trying to match the 3.500+ games selection in their physical casino, they’re making progress. They’ve also added a mobile app for iOS (3.7 rating) and Android (4.1 rating), which are also welcome additions for players who prefer gaming on the go.
Unfortunately, one area in which they seem to have regressed is in the selection of payment methods. Where previously it was possible to deposit with prepaid cards, now players can only fund their gaming with Visa or Mastercard. Interac is the only option for withdrawing winnings. Not every player is comfortable using credit cards to deposit, so it’s incredibly limiting to only have this as an option. We expected more from a casino of Play Fallsview’s reputation.
The review has been revised to reflect these updates.
Play Fallsview online games: nearly 1,400 titles
Fallsview casino has a decent selection of games to cater to Canadian bettors and gambling enthusiasts. There are nearly 1,400 titles in the operator’s lobby, spanning different types and themes.
Slot machines take up the majority of the selections at this betting site, around 1,245 games. These include classic and branded titles.
But besides slots, it has a decent array of table games with impressive features. CA bettors can choose from 25 blackjack titles, 12 baccarat titles, and 24 roulette titles.
In addition, the operator offers 17 regular poker titles, including stud poker and three-card poker. As for video poker, 13 titles are also available to play, along with 2 craps and 1 red dog card game.
Game facts
| Category | Details |
|---|---|
| Expert’s pick | Cleopatra |
| Slots total | 1,245 |
| Popular slot | Starburst |
| Jackpots | N/A |
| Top jackpot | N/A |
| Table games | 60+ |
| Popular table game | Diamond Series Blackjack |
| Live games | 35+ |
| Most streamed | Classic Speed Blackjack |
| Average RTP | 91.8% |
| Demo-play availability | N/A |
Apart from regular casino games, Play Fallsview Casino also offers live dealer titles, 25 to be exact. These include live roulette, live blackjack, live baccarat and a few TV-show-based titles.
Games rating
- Diverse portfolio of game types
- Decent slots selection
- Well-arranged and categorized
- Limited selection compared to top sites
- Free play is not available
Games are the star asset of any online casino. I always enjoy it more when I can choose from a wide selection of titles to see which one matches my current vibe.
Play Fallsview Casino meets expectations on the game selection front with nearly 1,400 titles. This is less than the 3,500+ titles it has in its physical gambling infrastructure, but still a large enough selection to satisfy most players.
However, for a casino of its reputation, I’d expect to find games in demo mode, so players and site visitors can get a chance to test them before playing for real money. This was unfortunately not available at Fallsview.
I’m also happy with the table game selection, especially the blackjack, roulette, and poker titles, which I believe are popular among Canadian players.
I was also pleased that the operator has a live dealer section where players can find 35+ live dealer titles. This isn’t as comprehensive a selection as what some other top-tier casinos like BetMGM have (104 live games), but it’s much better than some Ontario casinos which have no live games at all.
Game types available
Software: 13 top-tier software developers
Games from Fallsview Casino are powered by some notable software developers in the industry. There are 13 software developers in the casino, which is in line with the industry standard of 10 to 20 developers.
From our review, we noticed that IGT is the main developer at this online casino, as we can see many selections from the developer. However, there is no way to tell the number of games the operator has in the lobby as no filter option or list was provided by the casino.
Apart from IGT, you will find games from other top developers like NetEnt, Big Time Gaming, Barcrest, Red Tiger Gaming, Lightning Box and WMS. Also, smaller providers like ReelPlay, KA Gaming and Slingo Originals are available in the lobby.
Slingo Originals is responsible for providing Slingo-related titles. You will find these titles in the slots section of the casino lobby, right at the very end of the list.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | IGT |
| Number of software providers | 13 |
| Live providers | 1 |
| Most popular live software | Evolution Gaming |
| Bespoke software | Yes |
| Download required? | No |
The live dealer titles at Fallsview are powered by the operator’s software and Evolution Gaming. However, CA bettors do not have the option to download games, as all are available in instant play.
Worth noting is that the online live dealer titles powered by the operator’s software are from Fallsview Resort. Nevertheless, the live stream is available to Canadian bettors all around the clock.
Available software
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Barcrest
-
Bally
-
Lightning Box
Software rating
- Decent number of software providers
- Generally great quality
- Exclusive software available
- Some big names missing
- Limited live dealer titles from Evolution
I always believe the software that a betting site runs has a lot to say about the quality of the games to expect. High-quality software providers equal high-quality gaming selections.
Fallsview performs well, partnering with top developers like IGT and NetEnt. I’m also particularly happy about the operator running the Slingo Originals software that allows them to feature a few Slingo titles.
While I have no doubts about the quality of the software developers at this casino, I’m a bit disappointed that some top names are missing. I want to be able to play game selections from Microgaming, Playtech and Pragmatic Play titles, which are not offered.
Nevertheless, the live dealer section is great, especially with the operator’s bespoke software. This allows Canadian bettors to play games from the Niagara Fallsview Casino Resort and enjoy an experience similar to visiting the physical casino.
But, it wouldn’t hurt to see more Evolution titles in the live casino lobby and the addition of more top providers. This will make things even more interesting and worthwhile for bettors.
Payment methods: 2 deposit options only
Canadian players at Fallsview Casino can deposit via Visa and Mastercard. Withdrawals are only available via Interac e-Transfer. Business credit cards are not accepted for transactions.
As for the processing speed, it is potentially instant for most of the available options at this online betting site. The operator does not charge a processing fee for deposit and withdrawals.
For Interac e-Transfer withdrawals, you can get your winnings within 1-2 business days.
Payment facts
| Category | Details |
|---|---|
| Number of payments | 2 |
| Top payment | Visa |
| Minimum deposit | C$10 |
| Maximum deposit | C$10,000 |
| Minimum withdrawal | C$10 |
| Maximum withdrawal | C$10,000 |
| Average deposit time | Instant |
| Average withdrawal time | 48 – 72 hours |
| Deposit fees | No fees |
| Withdrawal fees | No fees |
The minimum amount you can withdraw at Fallsview is C$10, while the maximum is C$10,000 daily. Although the casino does not charge processing fees, Interac might charge a fee.
Regarding withdrawals, be aware that the operator may request identity verification before you can be allowed to cash out winnings.
Payments rating
- Fast payout speed
- No fees
- High maximum withdrawal limit
- Many banking options missing
- Deposits limited to credit cards
I have to be brutally honest. The lack of payment options at Fallsview is borderline unacceptable. You’re limited to Visa or Mastercard for deposits and Interac for withdrawals. Compare that to Spin Casino, which has eight deposit and five withdrawal options, and it’s immediately clear how much Fallsview comes up short in this area.
Credit card companies can sometimes treat casino deposits as cash advances, charging high interest rates, so it’s not everyone’s preferred mode of payment. At the very least, it would have been helpful to enable Interac deposits as well as withdrawals, a popular payment type.
The minimum deposit and withdrawal of C$10 is happily on the lower end, while the maximum deposit and withdrawal (C$10,000) is high enough to suit most players’ needs. I would have liked for the maximum withdrawal to exclude jackpot winnings, but unfortunately this is not the case.
Another plus is that Fallsview doesn’t charge payment fees, but I wouldn’t expect any less from a good casino.
Safety Features: all standard safety features available
Fallsview Casino provides CA bettors with a standard safe online casino gaming and sports betting environment. The operator secures its platform using RSA 2048 bits technology to ensure players’ sensitive information does not fall into the wrong hands.
As part of the measures for ensuring improved security, players are required to use a strong password when signing up, and an option to opt-in for two-factor authentication is also available.
Similarly, players are automatically logged out from their accounts after 15 minutes of idleness. Fallsview Casino stores bettors’ login details on secure servers, and it has a team that does regular checks to ensure there is no security breach.
Safety facts
| Category | Details |
|---|---|
| Auditing seals | N/A |
| Responsible gaming seals | ConnexOntario |
| SSL encryption | RSA 2048 bits |
| Two-factor authentication | Available |
| Ever blacklisted? | No |
| Licenses | The Alcohol and Gaming Commission of Ontario |
| Company behind | Mohegan Gaming & Entertainment |
| Deposit, wager, time, and loss limits | All available |
| Self-exclusion | Available |
| Cooling-off period | Available |
Still, on security, Fallsview Casino works with an independent casino testing agency to vet its games and ensure they are safe to play. It also provides CA players with responsible gaming tools like self-exclusion, deposit limits and cool-off periods.
Licensed by
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The Alcohol and Gaming Commission of Ontario
Trusted by
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ConnexOntario
-
RGC (Responsible Gambling Council)
-
CAMH (The Centre for Addiction and Mental Health)
-
Gamblers Anonymous
Safety rating
- All standard safety features available
- Responsible gaming tools available
- Two-factor authentication
- RNG auditing company unknown
- Game payout rates not listed
In the world of online gambling, security is crucial, especially with hackers looking for ways to steal sensitive information online. Thankfully, Fallsview Casino has done well to provide players with a secure gambling environment.
I find the use of the RSA 2048-bit technology strong enough to hold off basic security threats and keep players’ personal and financial information from falling into the wrong hands.
Besides, the operator’s two-authentication feature provides an extra layer of safety. Personally, I always enable 2FA if available as it gives me extra peace of mind, so I appreciated this feature.
Where the casino falls short though is in its lack of transparency in RTP % on individual games. It also doesn’t mention which independent auditor checks its games fairness. Having this information available would have boosted the casino’s safety rating by a few more points.
Fallsview casino mobile betting
CA bettors can access Fallsview Casino on their smartphones and tablets as the betting site is optimized for mobile. Besides, all the same features on the desktop site are present in the mobile casino site.
As for the game selection, you can play all the titles available on the betting site on mobile. This is impressive, considering that many Canadian online casinos offer only 50-70% of their game selection on mobile.
Navigation on the Fallsview mobile casino is smooth, with a search feature available in the lobby for bettors to locate their preferred titles, just as on the desktop site.
Glitches appear on the mobile casino site, with some sections of the platform not loading as they should. The same happens when those sections are accessed on desktop computers.
Play on these devices
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Android
-
iOS
-
Windows
-
MacOS
Mobile rating
- All desktop features on mobile
- Easy to navigate
- iOS and Android apps
- Glitches on some pages
I’m a fan of mobile gambling and believe it is easier to play on smartphones or tablets than on desktop computer sites. So it’s not a surprise that I’m happy with the Fallsview mobile casino site and apps.
With the operator’s mobile site or apps, you can play all its games on the go. This means you’reless likely to miss taking advantage of time-sensitive offers or playing your preferred games whenever you like.
Regarding the design of the mobile site, I found it easy to navigate the different sections of the platform, and the search feature included in the game lobby is pretty handy.
Customer support: quick and responsive
Fallsview online casino has a dedicated customer support team that provides assistance to CA bettors. Two main support options are available at this online casino – live chat and email.
Live chat support is available 24/7 and the average response time is 2 minutes. Agents answered questions easily and comprehensively, so no follow-ups were needed.
As for the email support, the response time took around 30 minutes. The operator promises to respond to all email inquiries and complaints within the same business day. And like live chat support, questions were answered in a way that showed a good understanding of the casino operations, and there was no need for follow-ups.
Nevertheless, be aware that the operator does not offer telephone support or a callback feature, which is also missing in most other betting sites targeting players in the Canada iGaming market.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | Yes |
| [email protected] | |
| Contact number | N/A |
| On-page support | FAQs |
Still, on the customer support service, Fallsview has a Knowledge Base section on its platform that acts like the FAQ section. Here, it has provided detailed answers to common questions about its services.
Support rating
- Support available 24/7
- Helpful knowledge base
- Native English speakers
- No phone support
- Callback feature not available
The customer support option of an online casino is usually one of the most important aspects that most bettors fail to check. However, the customer support options will determine how you can get help when you need it.
Play Fallsview has done well to provide Canadian players with effective customer support methods. I find the provision of a live chat and email support method good enough for players to get their enquiries and complaints resolved.
I was also pleased that the live chat support is available 24/7. This means you can get assistance at any time, and the agents are friendly and competent, providing detailed answers that require little follow-up.
Nevertheless, there are certain areas in the customer department I would like the casino to improve. For instance, it would be nice to see the addition of telephone support and a callback feature. But overall, the customer support here is more than sufficient for most players.
Usability: easy to use and responsive
The Fallsview casino site is well laid out with the main menu at the top of the site. In the casino lobby, the games are sectioned into different categories and a search feature is also provided to search by title.
Usability facts
| Category | Details |
|---|---|
| Mobile app | iOS and Android |
| Mobile games availability | Full suite |
| Ease of navigation | Smooth, but with minor glitches |
| Game filters | No |
| Search function | Yes |
| Loading speed | 1 sec. |
| UX and UI rating | Good |
| Other products | Sports | e-Sports |
The registration process at this online casino is seamless and takes less than 5 minutes. Only basic details are required during registration, and the operator does not require document upload when setting up an account.
Usability rating
- Easy to navigate
- Quick registration
- Search feature available
- No filters
- Annoying glitches
IThe site’s design visually attractive and easy to navigate, minus the minor glitches that can sometimes be frustrating. All the site sections are properly laid out, so you won’t miss any important details.
The registration process is also fast, which isn’t surprising because it is a top betting site. You won’t be stuck filling out long registration forms asking irrelevant questions.
However, one part of the UX I don’t appreciate is the missing filter options. You cannot filter the game selection by developers or in-game features. But apart from this drawback, everything about the user experience was more than satisfactory.
FAQs
Who owns Fallsview Casino?
Fallsview is one of Niagara casinos that is owned by the Ontario Lottery and Gaming Corporation but managed by the Mohegan Gaming & Entertainment. The operator has a land-based casino resort called Fallsview Casino Resort located in the heart of Niagara, Ontario, Canada. Play Fallsview is the online version of the betting infrastructure that offers both casino gaming and sports betting.
What casino games can I play at Fallsview Online Casino?
You can play different kinds of casino games at Fallsview. These include slot machines, card poker, blackjack, craps, roulette and live dealer titles. There are 249 game selection from 13 top-tier developers in the online casino, and they are categorized into different sections. You can check the operator’s online lobby to see the available titles and choose one that suits your preference.
Can I play at Fallsview on mobile?
Yes, you can. The betting site is optimized and accessible on different mobile devices, so long it has a modern web browser. With the mobile casino site, you can play your favourite game, make deposits, withdraw winnings and perform other actions like you would on the desktop site. Nevertheless, be aware that the operator does not offer a native app to download.
How long must I wait to get winnings at Fallsview?
The processing time of withdrawals at this online gambling platform varies depending on the option you choose. For Interac e-Transfer, you can get your winnings within 24 hours. However, other options like credit/debit cards and bank transfers take longer, up to 3 working days. Besides, note that you may need to verify your identity before you can cash out winnings at this betting site.
Is there a rewards programme at Niagara Fallsview Casino?
Yes, the operator’s loyalty rewards programme offers players several benefits. The rewards offered in the programme are determined by a player’s level in the Players Advantage Club. You can earn points and cashbacks, which you can spend on the Fallsview hotel and casino services. Besides, you may use the points to participate in tournaments. Be sure to read the requirements to know the dos and don’ts.
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Elena is a research-driven marketer and data analysist, with a B.A in linguistics and five years of industry experience. Prior to contributing her skillset at Time2play, Elena worked at BtoBet to develop top-tier iGaming and sportsbook platforms in partnership with industry giants like Betfair, William Hill, and ZEbet.
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