LuckyCasino review | Ontario

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81/100 Expert Rating by Elsa F.
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LuckyCasino is a great destination for gamers in Ontario. The platform provides a full casino experience with 2,000+ offerings, including slots, table games, and live options.

After trying out the casino for myself and comparing it to the competition, I rate the available games, providers, payment options, security measures, and mobile functionality in this LuckyCasino review.

Pros and cons

  • Over 2,000 games
  • 140+ live tables
  • C$10 minimum limits
  • Just 16 software providers
  • No e-wallet payment options
  • Chatbot support

General ratings

81 / 100 Expert Rating by Elsa F.
93Games rating
87Software rating
69Payments rating
73Safety rating
79Support rating
85Usability rating
How we rate?
76% Playscore based on 5 critics

General info

Launch date 2024
Company behind LCKY Entertainment Limited

Best alternatives to LuckyCasino

Great instant-play platform
Most trusted online casino
Best gamified casino experience

Editor's note

This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of the last update, but may be subject to change as the operator’s offer expands.

Expert verdict

With over 2,000 titles in over 15 game categories, I can confidently say that LuckyCasino delivers a well-rounded gaming experience for Ontario players.

I enjoyed playing a variety of slots, table game classics and niche titles alike, and live dealer options from a strong lineup of reputable providers.

LuckyCasino offers a limited selection of reputable payment methods but attracts casual players with low minimum deposit and withdrawal limits.

It could take things to the next level with the addition of more software providers, e-wallet payment options, better search filters, and a loyalty program to reward regular players.

LuckyCasino’s approach to responsible gambling is commendable, offering players key tools to manage their play and maintain control.

The online platform is secure and mobile-optimized, but I’d like to see a mobile app launched in the near future and live chat manned by human agents.

Games

LuckyCasino is home to over 2,000 games. This catalogue is dominated by 1,600 slots, alongside 140+ live dealer games.

Slots range from classic 3-reel games to the latest video slots while the live section features all casino staples, as well as live game shows.

On the virtual tables, the platform hosts 28 options, including variations of blackjack, roulette, poker, and craps.

Game facts

CategoryDetails
Expert’s pickSweet Bonanza 1000
Slots1,600+
Popular slotGold Blitz Ultimate
Jackpots 5
Top jackpotHot Slot 777 Hold the Jackpot
Table games28
Popular table gameImmortal Romance Roulette
Live games140+
Most streamedCrazy Time Live
Average RTPN/A
Demo-play availabilityAvailable to all users

Visitors can browse the full selection of games, and demo-play is available on some slots and first-person table games even before registration.

No average return-to-player (RTP) information is available but individual RTP rates can be viewed through the paytable information.

Game types available

Games rating

93/100 Particularly strong on slots and live casino
  • 1,600+ new and classic slots
  • 140+ live tables
  • Free demo-play pre-registration
  • Just 28 first-person games
  • Only five jackpots
  • No info on average RTP

LuckyCasino has put together a strong game lineup, especially where slots are concerned. While browsing the 1,600+ options, I spotted a satisfying mix of retros and newer feature-packed releases. I appreciated that I could demo-play some (though definitely not all) the games even before I registered.

This is the kind of casino where you’ll find Book of Dead, Sweet Bonanza 1000, and Buffalo King Megaways alongside Swintt’s I Hate Fairytales, released in October 2024. I found at least 20 Megaways slots, and a great mix of themes, mechanics, and max payouts. I would like to have more than five jackpot options, though.

I was quite happy with the selection of live tables here. I found everything from the usual roulette, baccarat, and blackjack varieties to poker, live craps, Bac Bo, Dragon Tiger, and game shows like Monopoly.

Though 28 first-person table games is below the market average of 40, I was happy to see a balanced selection of staples like European Roulette and Hold’Em versions along side more niche card games or cross-over titles. Here I enjoyed Deuces Wild Multi-Hand and 9 Masks of Fire Land & Win.

I prefer casinos which are transparent about their average RTP rate, and even better, which have an average payout rate over 96%. For this reason, I wouldn’t add LuckyCasino to my list of best payout casinos just yet.

Software providers

LuckyCasino is home to at least 16 software providers, including industry leaders like Evolution Gaming, NetEnt, and Pragmatic Play.

All the providers are available on desktop and mobile platforms. Players can explore the full list of on-site studios in the custom ‘Providers’ category on the homepage, even without signing up.

The live dealer section is backed by five top-tier providers, led by the powerhouse of live casino entertainment, Evolution Gaming.

Software facts

CategoryDetails
Most popular slot softwarePragmatic Play
Number of software providers16+
Live providers5
Most popular live softwareEvolution
Bespoke softwareN/A
Download required?No

LuckyCasino doesn’t operate any proprietary software. All games are available for instant play.

Available software

  • Light And Wonder
    Light & Wonder
  • Games Global
    Games Global
  • Nolimit City
    Nolimit City
  • Swintt
    Swintt
  • On Air Entertainment
    OnAir Entertainment
  • Hacksaw Gaming
    Hacksaw Gaming
  • Wazdan
    Wazdan
  • Inspired
    Inspired
  • Elk Studios
    Elk Studios

Software rating

87/100 Quality though small software catalogue
  • Top providers on board
  • Five live casino studios
  • Transparent about suppliers
  • Limited to 16 providers
  • Missing some big profiles

I like what LuckyCasino is doing with its software partnerships. With around 16 providers including industry staples like NetEnt and Pragmatic Play, the quality is there. Still, this is a small selection of providers, falling short of the market average of 26 for Ontario casinos. MrVegas casino, for example, has over 100 providers.

What I really enjoyed was the variety in the live casino selection. It’s quite common to see casinos with just two live-dealer providers, so having live tables from Evolution, Pragmatic Live, OnAir, Stakelogic, and Games Global went down a real treat.

I appreciate the transparency too. You can browse the full provider list right on the homepage without creating an account, which is more than some big-name casinos offer. The list isn’t regularly updated though, as I did come across some game studios that weren’t mentioned, but nothing to complain about there.

That said, I wouldn’t mind seeing a few more studios added to round out the selection. Playtech and Red Tiger are conspicuously absent, for example. There’s no proprietary or custom software either. This isn’t a deal-breaker but it means the experience is more standardized than standout.

Payments

LuckyCasino supports four payment solutions. They include card payments via Visa and MasterCard, Interac transfers, and prepaid deposits via PaysafeCard.

The platform processes instant and fee-free deposits starting at a C$10-minimum. The maximum deposit limit across all payment methods is C$2,500.

Cashouts are exclusive to Interac and Visa cards. The casino caps withdrawals at C$5,000, which are typically processed within 1-3 business days. Minimum payouts also start at C$10.

There aren’t any associated charges for withdrawals.

Payment facts

CategoryDetails
Number of payment methods4
Top paymentInterac
Minimum depositC$10
Maximum depositC$2,500
Minimum withdrawalC$10
Maximum withdrawalC$5,000
Average deposit timeInstant
Average withdrawal time48–72 hours
Deposit feesNone
Withdrawal feesNone

Deposit methods

Withdrawal methods

Payments rating

69/100 Fee-free transactions but not enough options
  • C$10 minimum limits
  • Supports Interac transfers
  • Visa deposits and withdrawals
  • Just two withdrawal methods
  • No e-wallet integration
  • Low max limits

Let’s start with what LuckyCasino does well here. I find the low minimum limits great for casual players, and I appreciate that this casino offers players the same C$10 minimum withdrawal for both Visa and Interac.

Visa and Interac are convenient and reputable payment methods for Ontario players, and it’s not uncommon to see Mastercard as a deposit-only method at casinos.

I found that all transactions are fee-free, deposits were processed instantly, and my Interac withdrawal arrived within the stipulated time.

However, LuckyCasino needs to add more popular casino payment methods to score better in this section, particularly when it comes to payout options. I’d like to see at least two e-wallets like MuchBetter and Payz at the cashier’s, which would also help the casino offer faster withdrawals.

For perspective, Ontario casinos offer around seven banking options, with MuchBetter and bank transfer available at over 75% of the operators I regularly monitor. Casinos like bet365 and Conquestador give players 10 deposit and withdrawal options.

The low max limits don’t affect me personally but it does mean that this isn’t the right casino for you if you’re a high-stakes player. Before LuckyCasino, the lowest max deposit I’d come across was C$3,000 or more commonly, C$5,000, with some casinos going up to C$20,000 or even C$50,000.

Safety

LuckyCasino uses standard SSL encryption technology across all connections, safeguarding sensitive information from third-party interception. Deposits and withdrawals are also securely processed using encrypted protocols.

As with all AGCO-licensed casinos, the platform operates under a dedicated policy tailored to local regulations, including Ontario Regulation 722/21, which guarantees player safety.

There’s a dedicated responsible gambling page which provides vital information on playing responsibly and support links to ConnexOntario and similar platforms.

Players can also access a self-assessment test and set daily, weekly, or monthly limits on their deposits and losses. Self-exclusion can be set for a minimum of six months.

Safety facts

CategoryDetails
Auditing sealsN/A
Responsible gambling sealsConnexOntario
SSL encryption256-bit
Two-factor authenticationAvailable
Ever blacklisted?No
LicencesAGCO
Company behindLCKY Entertainment Limited
Deposit, wager, time, and loss limitsAvailable
Self-exclusionAvailable
Cooling-off periodN/A

Licensed by

  • Alcohol Gaming Comission Ontario
    The Alcohol and Gaming Commission of Ontario
  • Igaming Ontario
    iGaming Ontario

Trusted by

  • Connex Ontario
    ConnexOntario

Safety rating

73/100 Fair terms and accessible RG tools
  • 256-bit encryption and 2FA
  • Marketing material opt-in
  • Pre-registration transparency
  • No RG wager limits
  • RNG auditor not publicly listed
  • Regulatory fines for parent company

The casino’s 256-bit encryption certificate is an industry standard that guarantees confidentiality and integrity. It’s not the most advanced but it’s perfectly adequate and beats the outdated TLS/SSL versions, which are more vulnerable.

I was quite happy with the range of RG tools available in my settings, but for full coverage, I’d like to see wager limits added too.

What I also liked about the RG tools here is that a request to lower limits is processed instantly, while increasing or cancelling a limit takes 24 hours. Unlike Luxury Casino and MrVegas, marketing emails are activated on an opt-in basis, not by default, which is something I really appreciated.

Even before registering, I could view the Terms and Conditions, Cookies Policy, and Privacy Notice. These were all fair and demonstrated commitment to transparency, with even the cashier policy being easily accessible and detailed. Still, I’d like to see LuckyCasino also demonstrating which game fairness auditing body it’s working with.

The platform has never been fined by the AGCO, which is always a good sign, given that even some of the safest online casinos sometimes face regulatory action. The parent company behind the international brand, though, has faced some SGA fines related to problem gambling in March 2025.

All in all, I have no problem recommending this as a safe casino, though, especially given the low volume and nature of player complaints it’s received.

Customer support

Players can seek assistance at LuckyCasino through the Contact Us tab. You can reach out to the customer support department via email, where agents will get back to you within 24 hours.

Live chat is your first go-to option for immediate help. This feature is available 24/7 and it’s powered by a virtual assistant.

The operator also has an FAQs section on its Helpdesk page. Here, you’ll find articles answering common questions about payments, account setup, or regional access.

Support facts

CategoryDetails
Customer support availability24/7
Live chatYes
EmailWeb form
Contact numberN/A
On-page supportHelpdesk FAQs section

Support rating

79/100 Accessible but live chat isn’t staffed
  • 24/7 live chat
  • Easily accessible support options
  • Reliable email assistance
  • Vague FAQs
  • Chatbot replies lack depth

While I like the availability of 24/7 live chat, I’m less happy about having to deal with a virtual assistant without being passed on to an agent. This does the job for super basic queries but if you have a nuanced issue, you’re stuck.

After trying out the email support, I found that replies are professional and informative, though they can take a day. For this reason, I’d rather have a staffed live chat first and resort to email as a plan B.

The FAQs section is a bit of a hit and miss. The Games Rules & Information collection, for example, reads like a salesy pitch that lists the software providers without communicating any details about average RTP rates. The other collections are a bit more helpful, but not enough for me to rely exclusively on this page for answers.

Usability

The design layout at LuckyCasino is clean. Players can easily access the main menu on the homepage. All key site information, including terms, support links, and payment details, is also easily accessible in the footer.

Though there are no native apps available, the platform is dynamic and fully-optimized for mobile play with no compromise on functionality or game availability.

Mobile screenshot of LuckyCasino games lobby, showing live tables, slots, and first-person table games.

Game categories allow players to browse titles by game type and provider. There is a search function but no additional filters.

The registration and verification processes are streamlined and straightforward.

Usability facts

CategoryDetails
Mobile appN/A
Mobile games availabilityFull suite
Ease of navigation Easy
Game filtersN/A
Search functionAvailable
Loading speed2.4s
UI and UX ratingGood
Other productsSports

Usability rating

85/100 Clean, responsive platform
  • Platform is easy to navigate
  • Useful game categories
  • Clean layout across verticals
  • Limited game filter options
  • No A–Z title inventory
  • No personalized dashboard

LuckyCasino keeps things simple without sacrificing function. The clean design made it incredibly easy for me to find my way around. Menus are where I expect them to be, and everything flows naturally from page to page.

This goes for both the desktop experience and the mobile one. I encountered no malfunctions or loading issues when depositing or joining a live table.

The sign-up process is smooth and you’re only asked to provide the usual information and documents. Once I started playing as a registered user, though, I didn’t come across personalized dashboard based on my engagement. That would have been a welcome addition.

As with many casinos, I’d like to see either more detailed game categories or better search filters. I prefer browsing by game mechanics or volatility, not just software provider.

I will say that I like game thumbnails that give me extra information. Here, I appreciated being able to see the software provider, but a drop-down info panel detailing slot volatility or live-table betting ranges would have been a nice touch.

Operator comparison

LuckyCasino logo
LuckyCasino
Expert rating Expert rating
81 /100
Playscore Playscore
76 %
Bonus Bonus
Powered by 5 live casino studios
Minimum deposit Minimum deposit
$10
Minimum withdrawal Minimum withdrawal
$10
Deposit methods Deposit methods
4
Games Games
2,000
Loyalty rewards Loyalty rewards
no
States States
ON
Visit site Visit site Visit site

LuckyCasino review

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Elsa Fiott
Elsa Fiott Content Editor
Education
Education M.A. in Literature and Criticism
Specialization
Specialization Casino payments research
Experience
Experience Six years of content writing

A writer and researcher with six years of experience, Elsa brings a rigorous fact-checking methodology to her content on the Canadian market. She specializes in data analysis and quality assurance to translate her findings into clear, accurate information for our readers.

With her contributions on casinos and sports betting in Ontario, Elsa aims to reinforce Time2play’s commitment to integrity and transparency.

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