LuckyCasino review | Ontario
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Best casino in your area
LuckyCasino is a great destination for gamers in Ontario. The platform provides a full casino experience with 2,000+ offerings, including slots, table games, and live options.
After trying out the casino for myself and comparing it to the competition, I rate the available games, providers, payment options, security measures, and mobile functionality in this LuckyCasino review.
Pros and cons
- Over 2,000 games
- 140+ live tables
- C$10 minimum limits
- Just 16 software providers
- No e-wallet payment options
- Chatbot support
General ratings

General info
Launch date | 2024 |
Company behind | LCKY Entertainment Limited |
Best alternatives to LuckyCasino
Editor's note
This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of the last update, but may be subject to change as the operator’s offer expands.
Expert verdict
With over 2,000 titles in over 15 game categories, I can confidently say that LuckyCasino delivers a well-rounded gaming experience for Ontario players.
I enjoyed playing a variety of slots, table game classics and niche titles alike, and live dealer options from a strong lineup of reputable providers.
LuckyCasino offers a limited selection of reputable payment methods but attracts casual players with low minimum deposit and withdrawal limits.
It could take things to the next level with the addition of more software providers, e-wallet payment options, better search filters, and a loyalty program to reward regular players.
LuckyCasino’s approach to responsible gambling is commendable, offering players key tools to manage their play and maintain control.
The online platform is secure and mobile-optimized, but I’d like to see a mobile app launched in the near future and live chat manned by human agents.
Games
LuckyCasino is home to over 2,000 games. This catalogue is dominated by 1,600 slots, alongside 140+ live dealer games.
Slots range from classic 3-reel games to the latest video slots while the live section features all casino staples, as well as live game shows.
On the virtual tables, the platform hosts 28 options, including variations of blackjack, roulette, poker, and craps.
Game facts
Category | Details |
---|---|
Expert’s pick | Sweet Bonanza 1000 |
Slots | 1,600+ |
Popular slot | Gold Blitz Ultimate |
Jackpots | 5 |
Top jackpot | Hot Slot 777 Hold the Jackpot |
Table games | 28 |
Popular table game | Immortal Romance Roulette |
Live games | 140+ |
Most streamed | Crazy Time Live |
Average RTP | N/A |
Demo-play availability | Available to all users |
Visitors can browse the full selection of games, and demo-play is available on some slots and first-person table games even before registration.
No average return-to-player (RTP) information is available but individual RTP rates can be viewed through the paytable information.
Game types available
Games rating
- 1,600+ new and classic slots
- 140+ live tables
- Free demo-play pre-registration
- Just 28 first-person games
- Only five jackpots
- No info on average RTP
LuckyCasino has put together a strong game lineup, especially where slots are concerned. While browsing the 1,600+ options, I spotted a satisfying mix of retros and newer feature-packed releases. I appreciated that I could demo-play some (though definitely not all) the games even before I registered.
This is the kind of casino where you’ll find Book of Dead, Sweet Bonanza 1000, and Buffalo King Megaways alongside Swintt’s I Hate Fairytales, released in October 2024. I found at least 20 Megaways slots, and a great mix of themes, mechanics, and max payouts. I would like to have more than five jackpot options, though.
I was quite happy with the selection of live tables here. I found everything from the usual roulette, baccarat, and blackjack varieties to poker, live craps, Bac Bo, Dragon Tiger, and game shows like Monopoly.
Though 28 first-person table games is below the market average of 40, I was happy to see a balanced selection of staples like European Roulette and Hold’Em versions along side more niche card games or cross-over titles. Here I enjoyed Deuces Wild Multi-Hand and 9 Masks of Fire Land & Win.
I prefer casinos which are transparent about their average RTP rate, and even better, which have an average payout rate over 96%. For this reason, I wouldn’t add LuckyCasino to my list of best payout casinos just yet.
Software providers
LuckyCasino is home to at least 16 software providers, including industry leaders like Evolution Gaming, NetEnt, and Pragmatic Play.
All the providers are available on desktop and mobile platforms. Players can explore the full list of on-site studios in the custom ‘Providers’ category on the homepage, even without signing up.
The live dealer section is backed by five top-tier providers, led by the powerhouse of live casino entertainment, Evolution Gaming.
Software facts
Category | Details |
---|---|
Most popular slot software | Pragmatic Play |
Number of software providers | 16+ |
Live providers | 5 |
Most popular live software | Evolution |
Bespoke software | N/A |
Download required? | No |
LuckyCasino doesn’t operate any proprietary software. All games are available for instant play.
Available software
Software rating
- Top providers on board
- Five live casino studios
- Transparent about suppliers
- Limited to 16 providers
- Missing some big profiles
I like what LuckyCasino is doing with its software partnerships. With around 16 providers including industry staples like NetEnt and Pragmatic Play, the quality is there. Still, this is a small selection of providers, falling short of the market average of 26 for Ontario casinos. MrVegas casino, for example, has over 100 providers.
What I really enjoyed was the variety in the live casino selection. It’s quite common to see casinos with just two live-dealer providers, so having live tables from Evolution, Pragmatic Live, OnAir, Stakelogic, and Games Global went down a real treat.
I appreciate the transparency too. You can browse the full provider list right on the homepage without creating an account, which is more than some big-name casinos offer. The list isn’t regularly updated though, as I did come across some game studios that weren’t mentioned, but nothing to complain about there.
That said, I wouldn’t mind seeing a few more studios added to round out the selection. Playtech and Red Tiger are conspicuously absent, for example. There’s no proprietary or custom software either. This isn’t a deal-breaker but it means the experience is more standardized than standout.
Payments
LuckyCasino supports four payment solutions. They include card payments via Visa and MasterCard, Interac transfers, and prepaid deposits via PaysafeCard.
The platform processes instant and fee-free deposits starting at a C$10-minimum. The maximum deposit limit across all payment methods is C$2,500.
Cashouts are exclusive to Interac and Visa cards. The casino caps withdrawals at C$5,000, which are typically processed within 1-3 business days. Minimum payouts also start at C$10.
There aren’t any associated charges for withdrawals.
Payment facts
Category | Details |
---|---|
Number of payment methods | 4 |
Top payment | Interac |
Minimum deposit | C$10 |
Maximum deposit | C$2,500 |
Minimum withdrawal | C$10 |
Maximum withdrawal | C$5,000 |
Average deposit time | Instant |
Average withdrawal time | 48–72 hours |
Deposit fees | None |
Withdrawal fees | None |
Payments rating
- C$10 minimum limits
- Supports Interac transfers
- Visa deposits and withdrawals
- Just two withdrawal methods
- No e-wallet integration
- Low max limits
Let’s start with what LuckyCasino does well here. I find the low minimum limits great for casual players, and I appreciate that this casino offers players the same C$10 minimum withdrawal for both Visa and Interac.
Visa and Interac are convenient and reputable payment methods for Ontario players, and it’s not uncommon to see Mastercard as a deposit-only method at casinos.
I found that all transactions are fee-free, deposits were processed instantly, and my Interac withdrawal arrived within the stipulated time.
However, LuckyCasino needs to add more popular casino payment methods to score better in this section, particularly when it comes to payout options. I’d like to see at least two e-wallets like MuchBetter and Payz at the cashier’s, which would also help the casino offer faster withdrawals.
For perspective, Ontario casinos offer around seven banking options, with MuchBetter and bank transfer available at over 75% of the operators I regularly monitor. Casinos like bet365 and Conquestador give players 10 deposit and withdrawal options.
The low max limits don’t affect me personally but it does mean that this isn’t the right casino for you if you’re a high-stakes player. Before LuckyCasino, the lowest max deposit I’d come across was C$3,000 or more commonly, C$5,000, with some casinos going up to C$20,000 or even C$50,000.
Safety
LuckyCasino uses standard SSL encryption technology across all connections, safeguarding sensitive information from third-party interception. Deposits and withdrawals are also securely processed using encrypted protocols.
As with all AGCO-licensed casinos, the platform operates under a dedicated policy tailored to local regulations, including Ontario Regulation 722/21, which guarantees player safety.
There’s a dedicated responsible gambling page which provides vital information on playing responsibly and support links to ConnexOntario and similar platforms.
Players can also access a self-assessment test and set daily, weekly, or monthly limits on their deposits and losses. Self-exclusion can be set for a minimum of six months.
Safety facts
Category | Details |
---|---|
Auditing seals | N/A |
Responsible gambling seals | ConnexOntario |
SSL encryption | 256-bit |
Two-factor authentication | Available |
Ever blacklisted? | No |
Licences | AGCO |
Company behind | LCKY Entertainment Limited |
Deposit, wager, time, and loss limits | Available |
Self-exclusion | Available |
Cooling-off period | N/A |
Licensed by
Trusted by
Safety rating
- 256-bit encryption and 2FA
- Marketing material opt-in
- Pre-registration transparency
- No RG wager limits
- RNG auditor not publicly listed
- Regulatory fines for parent company
The casino’s 256-bit encryption certificate is an industry standard that guarantees confidentiality and integrity. It’s not the most advanced but it’s perfectly adequate and beats the outdated TLS/SSL versions, which are more vulnerable.
I was quite happy with the range of RG tools available in my settings, but for full coverage, I’d like to see wager limits added too.
What I also liked about the RG tools here is that a request to lower limits is processed instantly, while increasing or cancelling a limit takes 24 hours. Unlike Luxury Casino and MrVegas, marketing emails are activated on an opt-in basis, not by default, which is something I really appreciated.
Even before registering, I could view the Terms and Conditions, Cookies Policy, and Privacy Notice. These were all fair and demonstrated commitment to transparency, with even the cashier policy being easily accessible and detailed. Still, I’d like to see LuckyCasino also demonstrating which game fairness auditing body it’s working with.
The platform has never been fined by the AGCO, which is always a good sign, given that even some of the safest online casinos sometimes face regulatory action. The parent company behind the international brand, though, has faced some SGA fines related to problem gambling in March 2025.
All in all, I have no problem recommending this as a safe casino, though, especially given the low volume and nature of player complaints it’s received.
Customer support
Players can seek assistance at LuckyCasino through the Contact Us tab. You can reach out to the customer support department via email, where agents will get back to you within 24 hours.
Live chat is your first go-to option for immediate help. This feature is available 24/7 and it’s powered by a virtual assistant.
The operator also has an FAQs section on its Helpdesk page. Here, you’ll find articles answering common questions about payments, account setup, or regional access.
Support facts
Category | Details |
---|---|
Customer support availability | 24/7 |
Live chat | Yes |
Web form | |
Contact number | N/A |
On-page support | Helpdesk FAQs section |
Support rating
- 24/7 live chat
- Easily accessible support options
- Reliable email assistance
- Vague FAQs
- Chatbot replies lack depth
While I like the availability of 24/7 live chat, I’m less happy about having to deal with a virtual assistant without being passed on to an agent. This does the job for super basic queries but if you have a nuanced issue, you’re stuck.
After trying out the email support, I found that replies are professional and informative, though they can take a day. For this reason, I’d rather have a staffed live chat first and resort to email as a plan B.
The FAQs section is a bit of a hit and miss. The Games Rules & Information collection, for example, reads like a salesy pitch that lists the software providers without communicating any details about average RTP rates. The other collections are a bit more helpful, but not enough for me to rely exclusively on this page for answers.
Usability
The design layout at LuckyCasino is clean. Players can easily access the main menu on the homepage. All key site information, including terms, support links, and payment details, is also easily accessible in the footer.
Though there are no native apps available, the platform is dynamic and fully-optimized for mobile play with no compromise on functionality or game availability.

Game categories allow players to browse titles by game type and provider. There is a search function but no additional filters.
The registration and verification processes are streamlined and straightforward.
Usability facts
Category | Details |
---|---|
Mobile app | N/A |
Mobile games availability | Full suite |
Ease of navigation | Easy |
Game filters | N/A |
Search function | Available |
Loading speed | 2.4s |
UI and UX rating | Good |
Other products | Sports |
Usability rating
- Platform is easy to navigate
- Useful game categories
- Clean layout across verticals
- Limited game filter options
- No A–Z title inventory
- No personalized dashboard
LuckyCasino keeps things simple without sacrificing function. The clean design made it incredibly easy for me to find my way around. Menus are where I expect them to be, and everything flows naturally from page to page.
This goes for both the desktop experience and the mobile one. I encountered no malfunctions or loading issues when depositing or joining a live table.
The sign-up process is smooth and you’re only asked to provide the usual information and documents. Once I started playing as a registered user, though, I didn’t come across personalized dashboard based on my engagement. That would have been a welcome addition.
As with many casinos, I’d like to see either more detailed game categories or better search filters. I prefer browsing by game mechanics or volatility, not just software provider.
I will say that I like game thumbnails that give me extra information. Here, I appreciated being able to see the software provider, but a drop-down info panel detailing slot volatility or live-table betting ranges would have been a nice touch.
Operator comparison
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Expert rating |
Expert rating
81
/100
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Playscore |
Playscore
76
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Bonus |
Bonus
Powered by 5 live casino studios
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Minimum deposit |
Minimum deposit
$10
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Minimum withdrawal |
Minimum withdrawal
$10
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Deposit methods |
Deposit methods
4
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Games |
Games
2,000
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Loyalty rewards |
Loyalty rewards
no
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States |
States
ON
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Visit site | Visit site | Visit site |
LuckyCasino review
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