Luxury Casino review

Although Luxury Casino’s library of 800+ games pales in comparison to PlayOJO’s 3,000+ titles, the range and quality of the games impressed me. Many of my favourite titles are here, including Game of Thrones, Agent Jane Blonde, and Big Bass Bonanza.

The average RTP here is slightly below average at 95.5%, so I wouldn’t add this to my list of best-paying casinos just yet.

I recommend choosing games known for their high RTPs. Examples include Evolution’s Free Bet Blackjack (98.48%), Lightning Blackjack (99.28%), Dragon’s Myth by Microgaming (96.6%), and Pragmatic Play’s Star Pirates Code (96.74%).

What impressed me was the extent of the first-person table game collection. While some online casinos have 2,000+ slots and only 25 live games, Luxury Casino provides a better ratio with over 50 virtual table games covering roulette, blackjack, and baccarat, and 19 video poker options.

The live tables section, though modest, appeals to low-stakes players and high-rollers too.

I’d love to see the casino expand its live-dealer collection, and add some slingo, keno, or scratch card games to its Ontario library. These types of games are available at many other competitors, like JackpotCity casino.

The casino only offers 11 providers, which is quite limited compared to competitors like Dream Vegas with over 120 developers.

It would be nice to see more of Canada’s most popular software providers come on board. Notable names like Play’n GO, NetEnt, NoLimit City, or Hacksaw Gaming can add more quality to the library.

However, the casino still has some top providers. As a fan of both Games Global and Pragmatic Play, I was pleased to see both providers listed here. They each have over 100 titles, meaning that you have no shortage of quality games to play.

Although the Rooms tab in the menu allowed me to browse Pragmatic Play titles, it would be great if the platform included similar categories for the other major studios on board.

Despite the premium experience set-up of Luxury Casino, I was pleased to find the minimum deposit limit to be so low at $10. The C$50 payout minimum, however, is steep for casual players.

Luxury Casino supports popular Canadian payment methods like Interac and Instadebit. This is one of the few casinos in Ontario that also supports eCheck, which is a plus.

Bank transfer withdrawals can take 1-3 days, though this is standard, and across the other payment options, a two-day wait is the average. For this reason, Luxury Casino doesn’t quite make the cut as a fast-payout casino.

Non-registered or non-verified players won’t be able to see much information related to the operator’s payment terms. I’d like to see more transparency in this area.

The casino offers its high-stakes players elevated betting limits and a tiered VIP loyalty program with priority withdrawals, dedicated account managers, and other tailored perks.

Luxury Casino is certified by eCOGRA, and I always like a casino that publicly lists its auditing partner.

The site is protected by X9.62 ECDSA with SHA-256. In layman’s terms, this means players can rely on robust security to protect their data.

Although the casino hasn’t won any awards for its safety measures, it fully abides by AGCO regulation. Elsewhere in Canada, it operates under the Kahnawake Gaming Commission licence.

The issues raised in user reviews are similar to what you find for most casinos in Ontario, with many qualms often related to withdrawal attempts prior to account verification.

I discovered that the company behind Luxury Casino was served a penalty by the AGCO for violating responsible gambling requirements in Ontario. However, judging from the range of RG tools currently available on the site, it’s clear that Luxury Casino now takes problem gambling seriously.

Though I have no reservations about recommending this site to players, I would like to see a self-assessment tool and the option to set time/limit reminders.

Also, non-registered players cannot currently view the privacy policy and terms and conditions. Casinos like LeoVegas are a lot more forthcoming with such information.

To test the level of support offered by Luxury Casino for this review, I contacted the team via live chat and email for a range of purposes. I got replies in less than two minutes via live chat. The agents were knowledgeable, helpful, and polite.

However, sometimes it took longer than others to be put through to an agent, though there seemed to be no rhyme or reason for this.

Though I would like to see a phone option and social media coverage for support, this isn’t something that put me off playing at the casino. Overall, the support is good but with a few tweaks, could be great.

What you see at Luxury Casino before registration is very limited. I would much rather be able to explore the site in full before signing up, as you can at many of Luxury Casino’s competitor sites.

That said, registration can be done in a matter of minutes, though you’ll still need to activate your account before gaining full access. For example, I wasn’t able to view my banking options before verifying.

My main issue with the platform is the missing filters. While I enjoyed being able to browse games with high-win rates, I much prefer the detailed filter options at casinos like NEO.bet.

Once registered, I found depositing and playing easy on both the desktop and mobile web version. Although an app would be welcome, this isn’t a deal-breaker, given that the full suite of games is available on mobile.