Luxury Casino review
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In this Luxury Casino review, I assess the online platform’s games library, payments, support, and security to see what it offers players in Ontario.
I bring you my first-hand insights to cover the casino’s pros and cons, and see how it compares to the competition.
Pros and cons
- Well-curated game selection
- 24/7 live chat support
- Nine payment methods
- Only 11 game studios
- High minimum withdrawal limit
- Limited pre-registration visibility
General ratings



General info
Launch date | 2022 |
Company behind | Apollo Entertainment Ltd |
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Editor's note
This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of the last update, but may be subject to change as the operator’s offer expands.
Expert verdict
One of the standout features of Luxury Casino is its selection of over 70 virtual table games, which is unusual even among top online casinos in Canada.
For a small casino with around 800 titles, I appreciated the slot to table game ratio. While I’d like to see a few more prominent game studios thrown into the mix, I did find that the selection is sufficiently varied and well-curated.
As the name suggests, Luxury Casino takes care of its high-stakes players with a tiered VIP program, even as its C$10 minimum deposit appeals to more budget-conscious players.
With solid SSL-encryption, eCOGRA certification, 24/7 live chat, and a range of reputable payment providers on board, Luxury Casino offers a secure gaming environment.
What I would like to see is lower withdrawal limits, more transparency for non-registered users, and the introduction of search filters to improve the site’s usability.
Games
Luxury Casino has 860+ games, which include 750+ classic and video slots, featuring Megaways and Mega Moolah progressive jackpots.
Players will also find over 70 table games, including video poker. The live casino section covers blackjack, roulette, baccarat, and sic bo.
The average return-to-player (RTP) rate for slots at Luxury Casino sits at 95.5%, while live tables have an RTP rate average of 97%.
Game facts
Category | Details |
---|---|
Expert’s pick | Mask of Amun Gold Blitz Ultimate |
Slots | 765 |
Popular slot | Agent Jane Blonde Max Volume |
Jackpots | 3 |
Top jackpot | Gold Factory Jackpots Maple Moolah |
Table games | 75 |
Popular table game | European Blackjack |
Live games | 25 |
Most streamed | Vinnie Jones Roulette |
Average RTP | 95.50% |
Demo-play availability | Available after registration |
There are also around 20 exclusive titles available at Luxury Casino, with only one game reserved for VIP players. This is the same selection offered at other Casino Rewards group platforms.
Though there are game shows and some bingo titles, there are no slingo, keno, or scratch card games available.
All games are available to play in demo-mode.
Game types available
Games rating
- Varied range of slots
- Maple Moolah jackpots
- 70+ first-person games
- Slots with 95.50% average RTP
- No keno or scratch cards
- Just 25 live-dealer tables
Although Luxury Casino’s library of 800+ games pales in comparison to PlayOJO’s 3,000+ titles, the range and quality of the games impressed me. Many of my favourite titles are here, including Game of Thrones, Agent Jane Blonde, and Big Bass Bonanza.
The average RTP here is slightly below average at 95.5%, so I wouldn’t add this to my list of best-paying casinos just yet.
I recommend choosing games known for their high RTPs. Examples include Evolution’s Free Bet Blackjack (98.48%), Lightning Blackjack (99.28%), Dragon’s Myth by Microgaming (96.6%), and Pragmatic Play’s Star Pirates Code (96.74%).
What impressed me was the extent of the first-person table game collection. While some online casinos have 2,000+ slots and only 25 live games, Luxury Casino provides a better ratio with over 50 virtual table games covering roulette, blackjack, and baccarat, and 19 video poker options.
The live tables section, though modest, appeals to low-stakes players and high-rollers too.
I’d love to see the casino expand its live-dealer collection, and add some slingo, keno, or scratch card games to its Ontario library. These types of games are available at many other competitors, like JackpotCity casino.
Software providers
There are 11 software providers that power the RNG aspect of the casino, and two for the live-dealer section (Evolution and Pragmatic Play).
You’ll find titles by Games Global, Pragmatic Play, Evolution, Stormcraft Studios, Sling Shot, Alchemy Gaming, Neon Valley Studios, Fortune Factory Studios, All41studios, and more.
Software facts
Category | Details |
---|---|
Most popular slot software | Games Global |
Number of software providers | 11 |
Live providers | 2 |
Most popular live software | Pragmatic Play Live |
Bespoke software | N/A |
Download required? | No |
Luxury Casino doesn’t currently have any proprietary software. All games are available for instant play, with no download required.
Available software
Software rating
- Varied software selection
- Lesser-known developers
- Pragmatic Play and Evolution Live
- Only 11 providers
- Not all top providers covered
- Limited software categories
The casino only offers 11 providers, which is quite limited compared to competitors like Dream Vegas with over 120 developers.
It would be nice to see more of Canada’s most popular software providers come on board. Notable names like Play’n GO, NetEnt, NoLimit City, or Hacksaw Gaming can add more quality to the library.
However, the casino still has some top providers. As a fan of both Games Global and Pragmatic Play, I was pleased to see both providers listed here. They each have over 100 titles, meaning that you have no shortage of quality games to play.
Although the Rooms tab in the menu allowed me to browse Pragmatic Play titles, it would be great if the platform included similar categories for the other major studios on board.
Payment methods
Luxury Casino supports nine banking options for deposits and withdrawals, covering the most popular casino payment methods in Ontario.
You can make card payments with Visa and Mastercard. Bank transfer, Interac, eCheck, and iDebit are also options. Digital wallet options like MuchBetter and PayPal are available.
The minimum deposit limit is C$10 but withdrawals start at C$50. Maximum thresholds aren’t stipulated by the operator.
Payment facts
Category | Details |
---|---|
Number of payments methods | 9 |
Top payment | Interac |
Minimum deposit | C$10 |
Maximum deposit | N/A |
Minimum withdrawal | C$50 |
Maximum withdrawal | N/A |
Average deposit time | Instant |
Average withdrawal time | 48 hours |
Deposit fees | None |
Withdrawal fees | None |
The same methods are available for withdrawal. Most methods need to be used for deposits before being available for payouts.
All deposits are credited instantly but withdrawal times vary depending on your chosen method. Bank transfer withdrawals take the longest, up to 72 hours.
Luxury Casino doesn’t charge transaction fees though account dormancy fees may apply.
Deposit methods
Withdrawal methods
Payments rating
- Nine casino payment options
- C$10 minimum deposit limit
- Payment perks for VIPs
- C$50 minimum withdrawal limit
- No instant payout options
- Payment terms not visible pre-registration
Despite the premium experience set-up of Luxury Casino, I was pleased to find the minimum deposit limit to be so low at $10. The C$50 payout minimum, however, is steep for casual players.
Luxury Casino supports popular Canadian payment methods like Interac and Instadebit. This is one of the few casinos in Ontario that also supports eCheck, which is a plus.
Bank transfer withdrawals can take 1-3 days, though this is standard, and across the other payment options, a two-day wait is the average. For this reason, Luxury Casino doesn’t quite make the cut as a fast-payout casino.
Non-registered or non-verified players won’t be able to see much information related to the operator’s payment terms. I’d like to see more transparency in this area.
The casino offers its high-stakes players elevated betting limits and a tiered VIP loyalty program with priority withdrawals, dedicated account managers, and other tailored perks.
Safety features
Luxury Casino is a safe and secure online casino operated by Apollo Entertainment Ltd. The site uses 256-bit SSL encryption and prominently displays its licensing and eCOGRA certification.
In terms of responsible gaming, Luxury Casino has multiple features and tools. You can set daily, weekly, and monthly deposits on your account. There’s also the option to set a cooling-off period (24 hours to 6 weeks), or self-exclusion (6 months+).
The Luxury Casino platform also displays the ConnexOntario trust seal.
Safety facts
Category | Details |
---|---|
Auditing seals | eCOGRA |
Responsible gambling seals | ConnexOntario |
SSL encryption | 256-bit |
Two-factor authentication | N/A |
Ever blacklisted? | No |
Licences | AGCO |
Company behind | Apollo Entertainment Ltd |
Deposit, wager, time, and loss limits | All available |
Self-exclusion | Available |
Cooling-off period | Available |
Licensed by
Trusted by
Safety rating
- Certified by eCOGRA
- Strong digital signature
- Range of RG tools
- 2023 AGCO penalty
- Limited transparency pre-registration
Luxury Casino is certified by eCOGRA, and I always like a casino that publicly lists its auditing partner.
The site is protected by X9.62 ECDSA with SHA-256. In layman’s terms, this means players can rely on robust security to protect their data.
Although the casino hasn’t won any awards for its safety measures, it fully abides by AGCO regulation. Elsewhere in Canada, it operates under the Kahnawake Gaming Commission licence.
The issues raised in user reviews are similar to what you find for most casinos in Ontario, with many qualms often related to withdrawal attempts prior to account verification.
I discovered that the company behind Luxury Casino was served a penalty by the AGCO for violating responsible gambling requirements in Ontario. However, judging from the range of RG tools currently available on the site, it’s clear that Luxury Casino now takes problem gambling seriously.
Though I have no reservations about recommending this site to players, I would like to see a self-assessment tool and the option to set time/limit reminders.
Also, non-registered players cannot currently view the privacy policy and terms and conditions. Casinos like LeoVegas are a lot more forthcoming with such information.
Customer support
Players can reach out to Luxury Casino support agents via email and 24-hour live chat.
The live chat support typically replies in under two minutes, while email queries are generally resolved within 24 hours.
You can also find information about payment methods and games within the help centre and extensive FAQs.
Support facts
Category | Details |
---|---|
Customer support availability | 24/7 |
Live chat | Yes |
[email protected] | |
Contact number | N/A |
On-page support | FAQs section |
Customer service is provided by the Casino Rewards group platform, which covers all casinos operated by Apollo Entertainment Ltd.
Telephone support is not available.
Support rating
- 24/7 live chat
- Mostly 2-minute live chat turnaround
- Extensive FAQs
- No phone support
- Inconsistent response times
- No support via social media
To test the level of support offered by Luxury Casino for this review, I contacted the team via live chat and email for a range of purposes. I got replies in less than two minutes via live chat. The agents were knowledgeable, helpful, and polite.
However, sometimes it took longer than others to be put through to an agent, though there seemed to be no rhyme or reason for this.
Though I would like to see a phone option and social media coverage for support, this isn’t something that put me off playing at the casino. Overall, the support is good but with a few tweaks, could be great.
Usability
Registering at Luxury Casino takes less than five minutes. There are a few screens to progress through, and you’ll be required to provide your name, date of birth, address, and other important details.
Once registered, you’re free to browse through the games to see what is available. You’ll need to verify your account by providing proof of identification and address to top up your account and access the site in full.
The mobile website homepage has a stationary tab that allows easy access to the games and banking options. You can also use the search to locate specific game titles.

Titles are categorized under a variety of sections. The Rooms tab allows you to view popular games, exclusive titles, and games with high win rates, among others. There are no search filters beyond these categories.
Usability facts
Category | Details |
---|---|
Mobile app | N.A |
Mobile games availability | Full suite |
Ease of navigation | Easy |
Game filters | N/A |
Search function | Available |
Loading speed | 1.1 seconds |
UI and UX rating | Good |
Other products | N/A |
The casino is optimized to run smoothly on mobile devices. but there’s no dedicated app for Android and iOS.
Usability rating
- Easy registration process
- Optimized for mobile play
- Useful game categories
- Limited pre-registration visibility
- No search filters
- No mobile app
What you see at Luxury Casino before registration is very limited. I would much rather be able to explore the site in full before signing up, as you can at many of Luxury Casino’s competitor sites.
That said, registration can be done in a matter of minutes, though you’ll still need to activate your account before gaining full access. For example, I wasn’t able to view my banking options before verifying.
My main issue with the platform is the missing filters. While I enjoyed being able to browse games with high-win rates, I much prefer the detailed filter options at casinos like NEO.bet.
Once registered, I found depositing and playing easy on both the desktop and mobile web version. Although an app would be welcome, this isn’t a deal-breaker, given that the full suite of games is available on mobile.
Operator comparison
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Expert rating |
Expert rating
82
/100
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Playscore |
Playscore
80
%
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%
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%
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Bonus |
Bonus
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Minimum deposit |
Minimum deposit
$10
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Minimum withdrawal |
Minimum withdrawal
$50
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Deposit methods |
Deposit methods
9
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Games |
Games
860+
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Loyalty rewards |
Loyalty rewards
yes
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States |
States
ON
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Visit site | Visit site | Visit site |
Luxury casino review
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