Prime Sportsbook review
This success is largely due to its reduced juice feature, which lowers risk and increases payout potential. Additionally, the Prime Points loyalty system, coupled with high deposit limits and no win caps, caters to both sharp bettors and casual players alike.
Naturally, for all its strengths, the platform is not without its setbacks. This Prime Sportsbook review delves into the good, the bad, and everything else in between.
- No win caps
- Reduced juice for superb odds
- Strong encryption with fast loading times
- Available in only 3 states
- Site navigation is not intuitive
- Full terms hidden until account creation
Editor's note
Data and analysis below are accurate at the time of publishing, but may be subject to change.
Expert verdict
With high limits and no restrictions on how much you can win, Prime Sportsbook is a platform built for sharp bettors. That said, casual players will also be drawn to its reduced juice feature, which offers some of the best betting odds in the country.
With just 13 different sporting disciplines available, Prime Sportsbook is a platform that clearly focuses on quality over quantity. The inclusion of Prime Points through its loyalty scheme is a nice touch, as it adds an extra incentive for players to stick around.
Elsewhere, solid payment methods and 24-hour withdrawal times help create a smooth and efficient experience. Customer service, despite being hard to find, deserves praise for its professional tone across multiple channels.
That said, as you’ll see throughout this Prime Sportsbook review, there are areas where the site lacks clarity and transparency. For example, the fact that many terms and conditions are hidden until you create an account isn’t a great look.
Despite these setbacks, Prime Sportsbook shows a clear intent to grow. With a few refinements in clarity and some additional sports markets, it could easily evolve into one of the strongest sportsbooks available in the U.S. market.
Where is Prime Sportsbook legal?
At the time of testing in October 2025, Prime Sportsbook is legal in the following three U.S. states:
- Kentucky
- New Jersey
- Ohio
Players must be 21 or older to wager in Kentucky and New Jersey, while Ohio allows betting from age 18 and up.
Bonuses at Prime Sportsbook
For newly registered players in New Jersey, the Prime Sportsbook promo offers up to $250 in bonus bets. This equates to 25% of your first deposit up to $1,000. Players can still deposit more than this amount, but no additional bonus funds will be awarded above that threshold.
With no expiry date, the promotion is available to new players making their first deposit. The minimum qualifying deposit for this offer sits at $10, and carries a 1x wagering requirement on your stake and bonus combined.
Eligible wagers include straight bets on any head-to-head matchups or parlays with two or more selections. Live betting, teasers, and same game parlays (SGP) do not qualify for the bonus. If a bonus bet is used in a wager that results in a tie or a push, it will be considered a loss. Minimum odds are not stated.
Bonus facts
| Category | Details |
|---|---|
| Welcome bonus | 25% up to $250 |
| Bonus code | N/A |
| Wagering requirements | 1x |
| Minimum qualifying bet | $10 |
| Risk-free bets | N/A |
| VIP rewards | Prime Points |
| Other bonuses | N/A |
Once you create an account with Prime Sportsbook, every wager you make automatically earns you Prime Points. This forms part of the platform’s loyalty program, with $1 equivalent to one point.
Points are awarded when wagers settle as a win or loss, with the amount you get depending on whichever value is smaller: your stake or your winnings.
For instance, if you bet $100 with odds of -110, you’ll receive a profit of $90.90 and 90.90 Prime Points. However, if you win a $100 bet with odds of +500, you’ll get $500 in profit, but your points will be capped at 100. This is because your stake is the smaller value.
Canceled bets, or any wagers that are voided, cashed out early, or that don’t settle as a win/loss, do not qualify for Prime Points. The amount of bonus bets you earn depends on your tier status, of which there are three:
- Prime Plus (Tier 1): Every 1,000 points can be exchanged for $5 bonus bets
- Prime Pro (Tier 2): Once your all-time points tally surpasses 10,000, every 1,000 points rewards you with $8 in bonus bets
- Prime Prestige (Tier 3): For players with 50,000 or more points, every 1,000 points can be redeemed for $10.50 in bonus bets.
Players can redeem their points at any time from their account settings. Additionally, once you hit Tier 3, you’ll receive an email invitation to access -108 lines in reduced juice. However, bear in mind, accepting these more favorable odds automatically forfeits all future bonuses and seasonal offers. That said, you can also opt out of it if you so wish.
Bonus bets come with a 1x playthrough restriction, and while Prime Points do not expire, inactivity for a period of six months will result in relegation by one tier (unless you are in Tier 1).
Bonus rating
- Low entry requirements
- Fair wagering conditions
- Modest in value
- Limited transparency
Having prioritized betting features such as reduced-juice lines, Prime Sportsbook isn’t exactly known for expansive betting bonuses and flashy promotions. This is very much reflected in its offerings, which delivers a solid, if unspectacular, experience.
Requiring just a $10 deposit and with only a 1x playthrough requirement, its sign-up bonus is very fair and budget-friendly. That said, the match rate of 25% is quite modest.
Moving on, the Prime Points loyalty system adds some long-term value and is a nice touch. However, it will take some significant time and wagering before any real benefits materialize. Even then, the bonus bets you receive in return are nothing really to write home about.
Another issue lies in its transparency. Unless you have signed up, the terms and conditions aren’t so readily available, which was very disappointing to see. Prospective users should always be given full access to terms before committing to account creation.
Sports and markets at Prime Sportsbook
Prime Sportsbook covers 13 different sports, featuring all the big hitters from football, basketball, hockey, and baseball. This includes a heavy focus on major U.S. leagues (the NFL, NHL, MLB, NBA, and the WNBA).
It’s here where bettors can explore an expansive range of markets that include standard moneyline bets, spreads, totals, futures, awards, and even yes/no futures on playoffs and championship outcomes.
Sports facts
| Category | Details |
|---|---|
| Number of sports | 13 |
| Betting markets — Baseball | 100+ |
| Betting markets — Basketball | 120+ |
| Betting markets — Football | 150+ |
| Esports | Available |
| Other markets (politics/event betting) | N/A |
Basketball fans can also find coverage in foreign competitions like the EuroLeague and the EuroCup. Other sports available include tennis, boxing, MMA, and golf, while motorhead fans can revel in NASCAR and Formula 1.
Soccer markets are quite varied, featuring multiple top domestic leagues from Europe and Latin America. This also includes continental competitions such as the UEFA Champions League and the Copa Libertadores. The MLS is also included.
Adding a bit more variety, esports, Olympic rules, and rugby complete the sports lineup at Prime Sportsbook.
Featured betting markets
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Football
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Basketball
-
Soccer
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Esports
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Baseball
-
Hockey
-
Tennis
-
Boxing
-
MMA
-
Golf
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Formula 1
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Motorsports
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Rugby
Sports and markets rating
- Superb range across major US leagues
- Extensive choice for NFL fans
- Limited number of sports
- Lack of international markets
This emphasis on quality over quantity reinforces Prime Sportsbook’s goal of delivering a value-driven experience for sharp bettors. Overall, it does a good job of catering to its target audience while providing enough for casual players to enjoy too.
Elsewhere, soccer markets available are quite varied and yet, other more niche entries such as golf and MMA appear underdeveloped.
Ultimately, though, the lack of fringe sporting options prevents Prime Sportsbook from scoring any higher in this section. For comparison, the likes of bet365 and ESPN Bet are home to 22 and 24 different sporting disciplines respectively.
However, given Prime Sportbook’s continued growth, it is very possible that this area will improve in the near future.
Betting features on Prime Sportsbook
Prime Sportsbook keeps things fairly simple and straightforward when it comes to betting features. It offers all the standard options such as moneylines, spreads and totals, as well as parlays and same-game parlays (SGPs).
However, its most prized feature is undoubtedly the reduced-juice odds, which essentially means you’re risking less of your own money to win the same amount. For instance, while other sportsbooks will price lines at -110, Prime Sportsbook will offer the same bets at -108.
Feature facts
| Category | Details |
|---|---|
| Bet Builder | N/A |
| Cash Out | N/A |
| Live betting | Available |
| Live streaming | N/A |
| Virtual betting | N/A |
Furthermore, you are not restricted when it comes to how much winnings you can theoretically earn. That said, the platform does lack several modern features commonly found at other sportsbooks. This includes the absence of bet builders, customizable SGPs, and bet editing tools.
Live betting is available as well as the inclusion of in-game tracking for live scores and some basic game stats.
Betting features rating
- High limits and unrestricted winnings
- Reduced-juice odds
- No live streaming
- Limited clarity
The betting features at Prime Sportsbook are far from diverse, offering fewer options and less flexibility compared to other sportsbooks such as BetRivers. This inevitably hampers the score for this section by a significant amount.
However, the straightforward setup does a good job of prioritizing the fundamentals, with sharp pricing for more favorable odds. While far from being indepth, the inclusion of basic in-game tracking is a helpful touch for keeping tabs on active wagers.
Overall, the foundations are there, but gaps in functionality and betting features stops Prime Sportsbook from fully reaching its potential.
Odds on Prime Sportsbook
Across the board, Prime Sportsbook delivered an average payout percentage of 95.97%. Breaking it down further, football topped the charts at 96.64%. This was closely followed by basketball (96.15%), hockey (96.07%), boxing (96.24%), and golf (93.73%).
Odds facts
| Category | Details |
|---|---|
| Average payout | 95.97% |
| Boosted odds | Available |
| Parlay boosts | Available |
| Line movement | Frequent |
Unfortunately, at the time of testing, there wasn’t enough data to determine an accurate score for live betting. As for baseball, the regular MLB season is over and the upcoming World Series didn’t offer enough games to get a fair score.
Furthermore, it’s worth noting that the above figures were calculated without factoring in the reduced-juice pricing.
Odds rating
- Competitive pre-match payouts
- Average football payout high
- No live-odds data while testing
- Limited market
Were it not for the omission of live data, the score for this section would be much higher. That said, the lack of live games during testing speaks volumes about Prime Sportsbook’s limited market.
Regardless, its average payout score of 95.97% is fairly competitive, placing it above Fanatics (95.30%) and just below Sportzino (96.12%). It’s pre-match odds in football and basketball are also pretty solid.
Plus, factoring in reduced odds could make these payout averages even more attractive. Ultimately, this section is let down by the platform’s limited market.
Payment methods at Prime Sportsbook
Prime Sportsbook supports a total of seven payment methods, with both deposit and withdrawal limits starting from just $10.
Deposit options include the following mix of traditional methods and more modern e-wallets: online bank transfers, debit and credit cards, Venmo, PayPal, and Play+. All options are processed instantly with no added fees, though some banks may apply charges for card transactions.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 7 |
| Popular payment | PayPal |
| Minimum deposit | $10 |
| Maximum deposit | N/A |
| Average deposit time | Instant |
| Minimum withdrawal | $10 |
| Maximum withdrawal | N/A |
| Average withdrawal time | 5-24 hours |
| Deposit fees | N/A |
| Withdrawal fees | N/A |
Withdrawals largely mirror deposit methods. The exceptions include the addition of paper checks as well as the omission of credit cards, which are a deposit-only method. Most payouts are completed within 24 hours, while bank transfers may take 1-2 business days to be fully processed.
Prime Sportsbook places no caps on deposit and withdrawal limits.
Payments rating
- Instant deposits
- No withdrawal limit
- Limited transaction methods
- Missing big names
Although limited in choice, the payment options available at Prime Sportsbook include several reputable names renowned for their reliability. PayPal and Venmo, in particular, have proven very popular among sportsbook bettors in recent years thanks to their strong security, speed and convenience.
Platforms with providers that allow for instant deposits have become more of an expectation rather than a luxury. That said, it’s still worth noting that most come with no added fees. Withdrawals are equally smooth, with most methods taking less than a day.
Overall it’s a strong entry, but the absence of some notable providers such as Skrill, Discover, and Neteller hold Prime Sportsbook back in terms of flexibility.
Safety at Prime Sportsbook
When it comes to encryption and security, Prime Sportsbook runs on ECDSA technology. Prime Sportsbook also delivers 256-bit encryption, which makes it exceptionally good at protecting digital data.
Generally speaking, such high security standards can slow down the site. However, during testing, page loading times were near-instant, with no noticeable delay or lag between pages.
Safety facts
| Category | Details |
|---|---|
| Auditing seals | N/A |
| Responsible gambling seals | N/A |
| Licenses | KHRC, NJDGE, OCCC |
| SSL encryption | 256-bit |
| Two-factor authentication | N/A |
| Ever blacklisted? | N/A |
| Deposit, wager, time, and loss limits | Available |
| Self-exclusion | Available |
| Cooling-off period | Available |
With data and financial security accounted for, Prime Sportsbook also includes several responsible gaming protocols that allow players to control their activity and spending. These include self-imposed deposit limits, wagering caps, and game-time restrictions which can be altered on a daily, weekly, or monthly basis.
When it comes to self-exclusion, however, the site does not provide an internal system for players to ban themselves. Instead, users in New Jersey and Ohio must visit njportal.com and timeoutohio.com, respectively. From here, New Jersey players can ban themselves from Prime Sportsbook for around 1-5 years, while Ohio users can ban themselves indefinitely.
Furthermore, the platform’s page on responsible gaming was difficult to locate and lacks educational content on helping people recognize and stop problem gambling. Aside from the two aforementioned links, no additional resources were available for those seeking professional support.
Licensed by
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Kentucky Horse Racing Commission
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Ohio Casino Control Commission
-
New Jersey Division of Gaming Enforcement
Safety rating
- Excellent 256-bit ECDSA encryption
- Fast performance despite high security
- No built-in self-exclusion feature
- Minimal educational resources
To be honest, this section proved to be a real mixed bag. On one hand, Prime Sportsbook delivers very high standards when it comes to encryption and data security. Despite using such powerful security protocols, which can typically slow loading times, the site remains highly responsive with no lag.
However, when it comes to responsible gaming initiatives, it’s a different story. While players can set limits when it comes to deposits, wagering, and playing time, the absence of an in-house self-exclusion feature is disappointing.
Furthermore, the page on responsible gaming was difficult to locate and the responsible gaming icon itself is not clickable. You can find the page through the search bar, but even then, there was very little in terms of educational content or support links for those seeking professional help.
Customer support channels at Prime Sportsbook
Prime Sportsbook offers four main ways to contact support, starting with its live chat feature, which will instantly connect you to a real customer support agent. Although it doesn’t operate 24/7, it is available Monday to Sunday, from 7:00 am to 2:30 am Eastern Standard Time (EST).
Alternatively, you can also contact the platform by calling (844)-550-0247. This service is available around the clock and is free of charge for users located within the U.S. If you prefer not to speak with someone directly over the phone, you can also text on (640)-356-4222. Remember to use the same number you did to create your account.
The fourth main line of communication is through its email support system, which has the same hours as the live chat feature.
Support facts
| Category | Details |
|---|---|
| Customer support availability | Mon-Sun, from 7:00 am to 2:30 am EST |
| Live chat | Available |
| [email protected] | |
| Contact number | (844)-550-0247 |
| On-page support | FAQs and Help Center |
In terms of interaction, Prime Sportsbook’s customer service agents are generally friendly and knowledgeable on all facets of the platform. Live chat replies typically take no longer than a minute, while email response times can range from a few minutes to several hours, depending on the query.
It’s important to bear in mind that communication icons such as live chat aren’t available on the homepage. Instead, you’ll need to select your location (i.e., New Jersey), which will redirect you to a registration page. From there, you can find the customer service icon located in the bottom-right-hand corner of your screen.
Support rating
- Multiple contact methods
- Fast and helpful replies
- No 24/7 live chat
- Support options hidden
For the most part, Prime Sportsbook’s customer service is very strong. Having four distinct contact methods gives users flexibility by allowing them to choose how to reach out.
While its live chat doesn’t run 24/7, the fact that it is available seven days a week with only a brief downtime is hardly a major drawback – especially when considering that the phone line runs around the clock.
The biggest drawback was actually locating the customer support channels. As a non-registered user, the process was far from intuitive. That said, once located, the CS agents proved to be very professional, knowledgeable, and highly responsive. Overall, this remains one of the better setups among sportsbooks in the US.
Site navigation and mobile optimization
When accessing Prime Sportsbook on a PC or laptop, you’re first taken to a general landing page. If you want to view odds and betting markets, you’ll have to select the ‘Live Odds’ or ‘Leagues’ tab located at the top of the page.
Although not the most intuitive start, it’s easy enough once you know where to look. From there, the layout is clean and minimalistic, with no unnecessary clutter or flashy visuals.
The left-hand sidebar conveniently lists all sports currently available for betting. A toolbar located above the markets features a dropdown menu that will allow you to sift through the three licensed states and different bet types.
Platform facts
| Category | Details |
|---|---|
| Mobile app | iOS, Android |
| Ease of navigation | Good |
| Filters | Available |
| Search function | Available |
| Loading speed | 2 seconds |
| UI and UX rating | Decent |
| Other products | N/A |
On mobile, Prime Sportsbook is available via apps on both iOS and Android. The interface mirrors the desktop version in its simplicity, although some users have reported occasional lag compared to when accessing the platform on a normal web browser.
However, overall, you can still perform all the same functions as you would on a PC or desktop. This includes claiming the bonus, exchanging Prime Points for bonus bets, placing wagers, making deposits, and withdrawing funds.
Platform rating
- Simple, minimalistic interface
- Browser version runs smoothly
- Naviagtion not intuitive
- Mobile apps can lag
While Prime Sportsbook’s layout appears clean and easy on the eyes, a lack of intuitive design lets it down. Navigating to betting markets takes an extra step and plus, the dropdown menus for different markets are functional but could be better streamlined.
The fact that the platform is available on the App Store and Google Play is great, but some technical issues clearly still need addressing. The platform prioritizes speed and simplicity over flashy visuals, however, that same minimalism ironically sacrifices a degree of user-friendliness.
Operator comparison
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| Expert rating |
Expert rating
70
/100
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| Playscore |
Playscore
79
%
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%
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%
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| Bonus |
Bonus
25% up to $250
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| Minimum deposit |
Minimum deposit
$10
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| Minimum withdrawal |
Minimum withdrawal
$10
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| Deposit methods |
Deposit methods
7
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| Sports |
Sports
13
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| Cashout |
Cashout
no
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| States |
States
KY, NJ, OH
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| Visit site | Visit site | Visit site |
Prime Sportsbook user reviews
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