Hard Rock Bet casino review
Check out my Hard Rock Bet casino review for a full breakdown on what you need to know about this online casino before you sign up.
- 3,000+ games
- $25 no-deposit bonus
- 384-bit SSL encryption
- Not all games qualify for wagering
- Limited withdrawal options
- No bespoke software
Editor's note
This review is based on the operator’s current offer. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Expert verdict
Overall, I enjoyed my time with Hard Rock Bet. It’s a name known worldwide, and its online casino can definitely compete with many of the bigger casinos on the market.
Its game library is a particularly strong feature. 3,000+ and still growing is promising, especially when you see the variety available. You’ve also got a pretty great welcome bonus to help you get started. Although the deposit match bonus is pretty standard, it’s Hard Rock Bet’s $25 no-deposit bonus that stands out.
Of course, Hard Rock Bet’s casino app on both iOS and Android is a clear advantage for this online casino. I also can’t ignore the 24/7 live support and the priority given to player safety and well-being, thanks to Hard Rock Bet’s approach to RG and its 384-bit SSL encryption.
Naturally, there are some areas that I wasn’t pleased with. Some of the bonuses come with high wagering requirements, particularly the referral bonus. Plus, the list of games you can wager your bonuses on is restricted, which isn’t great.
All that said, if you’re looking for an online casino with a reputable name, an impressive collection of games, that takes care of you and your funds, I feel Hard Rock Bet is an option worth checking out.
Where is Hard Rock Bet casino legal?
Hard Rock Bet casino is currently only available in the state of New Jersey. If you’re not in NJ, check out our list of top-rated casinos to see what alternatives are in your area.
Bonuses and loyalty at Hard Rock Bet
Newly registered players at Hard Rock Bet can claim the welcome bonus. This is a $25 casino bonus on the casino, with no deposit required, and a 100% deposit match up to $1,000.
The no-deposit casino bonus has a 1x wagering requirement and is valid for seven days. The deposit match bonus has a minimum deposit of $10 and a 10x wagering requirement. This bonus is valid for 14 days.
The bonuses can only be wagered on slots, but there are around 110 excluded titles. The full list is available in Hard Rock’s terms and conditions.
Bonus facts
| Category | Details |
|---|---|
| Welcome bonus | 100% up to $1,000 + $25 Bonus Credits |
| Wagering requirements | 10x (deposit match), 1x (no-deposit bonus) |
| Bonus code | N/A |
| Deposit bonus | Available |
| Free spins | Available |
| VIP rewards | Available |
| Other bonuses | Daily login bonuses, seasonal promos, refer-a-friend |
After signing up, players can enjoy daily login bonuses and seasonal promotions. Hard Rock Bet also has a refer-a-friend bonus. Players share their referral link with their friends, and the referred friends need to make a minimum deposit of $20 and wager a total of $50 on casino games. Both you and your friend will receive a $50 casino bonus. This is valid for seven days and has a 5x wagering requirement.
Loyalty Rewards is Hard Rock Bet’s VIP program. Players are enrolled as soon as they sign up and earn points to hit the first level by placing bets. There are four levels: Bronze, Silver, Gold, and Platinum. There’s also a fifth level, Diamond, which is invite-only.
Players can enjoy benefits like tier-specific promotions, an anniversary bet and get, and VIP players will have an account manager. Reward Points can also be redeemed for prizes in the online Rewards Store.
10 Million Bonus Spins
Till October 5thm Hard Rock Bet casino is offering this unique three-part promo.
First, you can enjoy Spin and Gets, available every hour from 4-11pm. The first 15 minutes of every hour give you a chance to return your cash spins as bonus spins.
Next, the Weekend Sweepstakes allows you to take part in a prize pool of 250,000 bonus spins on Aristocrat titles.
Finally, Legendary Reward Drops every Thursday gives players a random chance to be rewarded with a few more bonus spins.
Bonus rating
- $25 no-deposit bonus
- VIP program
- Not all slots eligible for wagering
- 5x wagering requirement on referral bonus
I was really happy with the bonuses available at Hard Rock Bet. To start with, the welcome bonus is a pretty good deal. A $25 no deposit gift from the casino is a nice added touch, and stands out as pretty unique on the market. The 1x wagering requirement is pretty fair, although the 10x wagering requirement on the deposit match bonus might feel a little high.
When it came to wagering requirements, the bonus I had the most issue with was the referral bonus. That bonus, once your friend has made their initial $20 deposit, awards $50 to both parties, which needs to be wagered 5x.
The 5x wagering requirement is actually pretty harsh considering your friend has already had to deposit $20, and then has to wager their $50 bonus. Wagering $50 5x means you need to $250. Realistically, this wagering requirement shouldn’t be more than 1x.
I also didn’t like that there’s a specific list of slots that are eligible for wagering the welcome bonus. There’s quite a lot of games on the list, too, and it just limits players by not allowing them to play the games they want at the start of their casino journey.
Besides these two areas, overall I feel Hard Rock Bet has a good bonus offering. The 10 Million Bonus Spins is a great campaign, and gives players different avenues to play and get bonuses from. It seems to be the only way to win bonus spins, so it’s good to have around. Hard Rock Bet’s also got its VIP club, which is a clear attraction for players and comes with decent, regular rewards.
Games available at Hard Rock Bet
There are over 3,000 games at Hard Rock Bet. There’s a combination of slots, live dealer games, video poker, and table games.
The online casino also stocks a few mini games, like keno, scratch cards, instant win games, and some Slingo titles.
Hard Rock Bet has 2,800+ slots, covering a variety of themes like fishing games, pirates, Egyptian, gems, and adventure. There are also almost 200 progressive jackpots. If you want something unique, Hard Rock Bet has a few exclusive slots, too, like Hard Rock Gold Blitz and Hard Rock Respins.
Games facts
| Category | Details |
|---|---|
| Expert’s pick | Hard Rock Gold Blitz |
| Slots | 2,800+ |
| Popular slot | Triple Gold |
| Jackpots | 200+ |
| Top jackpot | Cash Eruption |
| Table games | 100+ |
| Popular table game | American Roulette Live |
| Live games | 70+ |
| Popular live game | Lightning Blackjack |
| Average RTP | 97.22% |
| Demo-play availability | Available |
There are around 100 table games at Hard Rock Bet, providing an adequate selection for fans of the classic RNG casino games. This includes variants of blackjack, roulette, baccarat, and poker.
In the live casino section, there are over 70 games available. Players can choose from a selection of live dealer tables for roulette, blackjack, baccarat, poker, craps, and Sic Bo. There are some game shows available too.
Game types
-
Sic Bo
-
Live Baccarat
-
Live Blackjack
-
Live Roulette
-
Table games
-
Poker
-
Scratch Cards
Games rating
- 3,000+ games
- 70+ live games
- 100+ table games
- N/A
There really isn’t much to complain about when it comes to the game library at Hard Rock Bet. The casino has over 3,000 games, and that selection is packed with variety in every corner. Including the live casino area, which contains a great selection of live games, including poker tables. We’ve even got some exclusive slots!
It’s coming hot on the heels of other big casinos in the market, like BetMGM, which has over 6,000 games. That being said, the two casinos are on par when it comes to live games and table games.
I think there’s room for Hard Rock Bet to include more table games and live games though, to balance out the slot to table game ratio. When there are 3,000+ games and not even 500 of them account for combined table games and live games, the game library will feel very slot heavy.
Software providers for Hard Rock Bet
Hard Rock Bet has 50+ providers. This includes top names like NetEnt, Big Time Gaming, Red Tiger, IGT, and Playtech. The live games section is catered for by Playtech and Evolution. Both of these software providers provide 24/7 high-quality streams of live dealer tables.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | NetEnt |
| Number of software providers | 50+ |
| Live providers | 2 |
| Most popular live software | Playtech |
| Bespoke software | N/A |
| Download required? | N/A |
Hard Rock Bet doesn’t have any bespoke software, and you’ll find all the games are readily available on the online casino.
Available software
-
NetEnt
-
Big Time Gaming
-
IGT
-
Evolution Gaming
-
AGS
-
Red Tiger Gaming
-
Playtech
-
Light and Wonder
-
Aristocrat
-
White Hat Gaming
-
Games Global
-
Rubyplay
-
Bragg Gaming
-
Design Works Gaming
-
Odds Works
-
Pariplay
-
Play'n GO
-
Greentube
Software rating
- 50+ providers
- 2 live games providers
- Regular partnerships for exclusive content
- No bespoke software
When you see how many software providers Hard Rock Bet works with, you can understand why it offers such a great variety of games.
50+ providers is impressive, especially when you compare it to big names like Borgata, which only has 21+ providers on its list.
Besides the quantity, Hard Rock Bet also works with quality providers. Top names like NetEnt, Red Tiger, and Playtech, are all big green flags and they guarantee quality games at the online casino.
This also goes for the live casino section. Two live casino providers isn’t so common, and having games from both Playtech and Evolution is a good sign. For fans of live dealer tables, they should be happy with the high-quality streams available.
Payment methods accepted at Hard Rock Bet
Hard Rock Bet’s deposit methods are Visa, Mastercard, Amex, Apple Pay, Trustly, PayPal, Venmo, Play+, and Cash at Cage. There’s a minimum deposit of $20, but there isn’t a maximum deposit listed. Deposits are instant, except for Trustly, which can take up to three days.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 10 |
| Popular payment | Play+ |
| Minimum deposit | $20 |
| Maximum deposit | Not disclosed |
| Average deposit time | Instant |
| Minimum withdrawal | $10 |
| Maximum withdrawal | Not disclosed |
| Average withdrawal time | 24-48 hours |
| Deposit fees | N/A |
| Withdrawal fees | N/A |
To make a withdrawal, you can use PayPal, Venmo, Play+, Trustly, Cash at Cage, and Check by Mail. Withdrawals take around 24–48 hours to be reviewed and processed. Receiving your withdrawal as a check in the mail will take longer, so be prepared to wait up to 10 days to receive it. The minimum withdrawal amount is $10.
Deposit methods
-
Visa
-
MasterCard
-
American Express
-
Play+
-
Apple Pay
-
Venmo
-
PayPal
-
Trustly
-
Cash at Casino Cage
Withdrawal methods
Payments rating
- 10 payment methods
- Fast withdrawals
- High $20 min deposit
- Limited withdrawal options
Hard Rock Bet does well when it comes to payments. I was happy with the range available, and nine payment options is pretty good. It’s not far off from popular casinos like SugarHouse, which has 11 payment methods.
That being said, the withdrawal time is a little slower than SugarHouse, which takes between five and 24 hours. I’ll take 24–48 hours, though. It’s not that long a wait, and when you compare it to Caesars, which takes 72 hours or longer, it actually pretty fast.
Hard Rock Bet’s minimum deposit does feel a bit high. $20 seems a lot for a minimum deposit, and isn’t so accessible to all players. Horseshoe, for instance, has a minimum deposit of just $10, which is much better.
I was also hoping for some more payment options when it came to withdrawals. What’s available is good, reliable, and fast, but credit cards aren’t included at all. You can use Trustly for bank transfers, which is great, but the withdrawal options are still pretty e-wallet heavy.
Is Hard Rock Bet safe?
Hard Rock Bet online casino is owned and operated by Seminole Hard Rock Digital, LLC. It’s a worldwide recognized brand that players will be familiar with before hearing about the casino, too.
All players must be 21 and over to play and need to undergo age verification. The online casino is available only in New Jersey, and to players physically located in New Jersey.
The casino has 384-bit SSL encryption with ECDSA technology, showing it prioritizes security. It also works with known and reputable providers, meaning the games available will be regularly audited for their RNGs and RTPs.
Safety facts
| Category | Details |
|---|---|
| RNG auditing seals | N/A |
| Responsible gambling seals | NCPG |
| Licenses | NJDGE |
| SSL encryption | 384-bit |
| Two-factor authentication | Available |
| Ever blacklisted? | N/A |
| Deposit, wager, time, and loss limits | Available |
| Self-exclusion | Available |
| Cooling-off period | Available |
Hard Rock Bet’s RG page lists numerous resources for players to use when they need to reach out for professional help. This includes NCPGambling, and links to local resources for Arizona, Colorado, Indiana, New Jersey, Ohio, Tennessee, Virginia, Florida, and Illinois.
When it comes to RG tools, Hard Rock Bet offers deposit, wager, and session limits. Deposit and wager limits are used to restrict deposits and wagers on a daily, weekly, or monthly basis.
Session limits allow you to restrict how long a single session is, and immediately log you out once you’ve reached that limit. Session reminders can also pop up to track how long you’ve been playing.
If you need to take a break, you can use timeouts and self-exclusion. Timeouts are available for a short period, where players can log in and withdraw funds from their accounts but can’t make deposits or wagers.
Self-exclusion allows players to close their accounts for an extended timeframe, blocking all access to Hard Rock Bet and the app.
Trusted by
-
NCPG
Safety rating
- 384-bit SSL
- 6 RG tools
- Elliptic-curve cryptography
- Time limits for self-exclusion not defined
The security at Hard Rock Bet is next level. Many online casinos invest in 256-bit SSL encryption, so I was surprised to find Hard Rock Bet has gone a step further and has 384-bit. It signals to me that Hard Rock Bet really prioritizes the safety of its online casino, its players, and their funds.
It’s also a widely recognized brand, so doing something like this works to protect the integrity of the brand. It strikes a good note.
Hard Rock Bet is also prioritizing player well-being when it comes to its RG approach. Six RG tools and a dedicated page are all great to have. I was happy with the available tools, too. The limit settings are essential to help players play within their means.
I’m glad there are both timeouts and self-exclusion. What I would have liked is more detail on the RG page about how long these two breaks last. Self-exclusion is typically longer, and can often be permanent, but it’s important to have all the details up front to have a more informed RG experience.
Reaching out to support at Hard Rock Bet
Hard Rock Bet has 24/7 support available. You can reach out to the support team via the live chat or by email. The live chat has a much faster response time, and is a reliable way of getting support.
There’s also a basic FAQs at the bottom of the site. This covers standard basic questions, such as general safety, withdrawals, age requirements, and playing in New Jersey.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | Available |
| [email protected] | |
| Contact number | N/A |
| On-page support | FAQ and Help Center |
In the Help Center, you’ll find the FAQs, along with the buttons to access the live chat and email. When you open the live chat, you’ll first speak with Hard Rock’s digital assistant, which is a chatbot. The bot can help answer basic questions, similar to the FAQs. When you need to, you can request a human agent.
Hard Rock Bet doesn’t have phone support or a ticketing system.
Support rating
- 24/7 live chat support
- 3 support methods available
- Fast and detailed replies
- No phone support
When it comes to live support at online casinos, 24/7 support is always a win in my book. Especially if the responses received from the live agents are detailed and useful. Hard Rock Bet luckily offers this experience, and with such a big name, I’d have been disappointed if it didn’t.
Response times are fast, which is a good sign. After speaking to the chatbot for a bit, which works like an extension of the FAQs, you can be put through to a human agent in a few minutes. Overall, I was pretty satisfied with the experience, and felt it was a reliable way of getting help.
What’s missing from this picture is phone support, which I know many players look out for. If the level of customer support, and having phone support specifically, is an important factor for you, I’d recommend trying Tropicana. It offers 24/7 live chat, email support, and phone support.
The usability of Hard Rock Bet’s platform
Hard Rock Bet has a clean white and purple design. Its layout is inviting, facilitating straightforward navigation. All the games are laid out with large, vibrant tiles, making browsing for games much easier.
There’s also the sidebar menu with handy shortcuts to the main sections of the games lobby. The navbar has shortcuts to move between casino games and sportsbook.
The games lobby has a variety of filters, including 24/7 jackpots, Hard Rock’s Picks, live dealer, slots, card and table, and newly added. You can also filter games according to the provider or use the search bar to look for a game directly.
Usability facts
| Category | Details |
|---|---|
| Mobile app | iOS, Android |
| Mobile games availability | Full suite |
| Ease of navigation | Very easy |
| Game filters | Advanced |
| Search function | Advanced |
| Loading speed | 2 seconds |
| UI and UX rating | Excellent |
| Other products | Sports |
For mobile users, there’s an app available on both iOS and Android. The app is responsive and adjusts its design to work well on smaller screens. The incorporated touchscreen technology functions properly and comfortably.
Usability rating
- iOS and Android app
- User-friendly navigation
- Advanced filters
- Cannot browse site without making an account
Hard Rock Bet has designed its online casino to make it as straightforward as possible for players to find what they’re looking for, especially when it comes to games. The number of filters available is great to see. When you have thousands of games, you need to have as many filters as possible to help break down the searching process.
The design is also quite appealing. It’s sleek and modern, and let’s the games and bonuses speak for themselves.
What earns Hard Rock Bet big points, however, is having a casino app that’s available on both iOS and Android devices. The apps runs really well, and hasn’t compromised on functionality or design either. It’s a strong contender for being one of the best on the market. If you’re a player who enjoys playing on the go, you’ll appreciate this app.
Operator comparison
|
|
|||
|---|---|---|---|
| Expert rating |
Expert rating
94
/100
|
||
| Playscore |
Playscore
85
%
|
%
|
%
|
| Bonus |
Bonus
100% up to $1,000 + $25 Bonus Credits
|
|
|
| Minimum deposit |
Minimum deposit
$20
|
|
|
| Minimum withdrawal |
Minimum withdrawal
$10
|
|
|
| Deposit methods |
Deposit methods
10
|
|
|
| Games |
Games
3,000+
|
|
|
| Loyalty rewards |
Loyalty rewards
yes
|
|
|
| States |
States
NJ
|
|
|
| Visit site | Visit site | Visit site |
Hard Rock Bet user reviews
Do you have any experience with this operator?
